Called to make an appointment at the South Hill location, but they no longer do contact lens…read moreappointments in this location, so could make the annual eye exam appointment here, close to work and home as usual, but couldn't get a contact appointment for 4 months, and have to go to the Valley location! So instead of one appointment, it's two, and I have to wait 4 months for my contact appointment! I've been incredibly disappointed in the clinic since their acquisition by Prism, nothing positive at all!

Took Grandma here for a procedure. Please PLEASE CLEAN YOUR SEATS! The one I'm on as I type this is…read moreterrible, and I left a pic for the one that I avoided.

Super great corneal specialist ophthamologist Doctor person with a friendly staff in the Spokane…read moreEye Clinic. I have serious God help me eye diseases. This is my go to guy. His specialty is rare. He is busy. I have had to wait. Worth the wait. He is in Spokane. Much more convenient that Moran Eye Clinic in Utah. Best care, free parking, immaculately clean.

I love this man. He is so competent, careful, thorough and effective. I heard from my brother…read morethat I could get eye surgery, for cataracts, and also to correct my dismal vision. Since second grade I've had glasses and later, contacts. I am 72 and had cataracts, astigmatism and I was near and far sighted. When I look now through my old glasses I get knocked on my a**. I'm an artist so this was inconvenient at the very least. My coke-bottle bottom glasses were wearing holes in the bridge of my nose. Dr. Skoog gave me surgery for cataracts, Medicare paid for it. At the same time I additionally had to get Toric lenses for astigmatism and they were $1100 per eye, totally worth it. Do you want to see, or don't you? Seeing is good. In case I was shaky or iffy about Dr. Skoog, my brother and some of his friends had had surgery with him. My sister-in-law researched him aggressively and found him superb.

The staff was rude and unprofessional as was the involved doctor, Gary Filmore, MD. There is…read moreabsolutely NO excuse for this.

The entire staff at Eye Consultants is so kind and welcoming. I went in for a basic exam and Dr…read more Derzay took his time with explaining everything, treated me with respect and kindness even though I was the last patient of the day. I will be returning with any future eye health needs. Highly recommend.

He is very good eye DR. I usually go there also DR.Haymore is also good DR. Too. I like both of themread more

Ended up with a useless pair of glasses. I should have gone back but they were so far off I figured…read moreI'd be better just looking for someone else. They tried to fit too much into too small of a lens. The in focus area for any distance was just too small to make them comfortable to even walk. And yes, I did wear them for a couple of days hoping that it was just a matter of getting used to them.

Horrible experience! We came from 2.5 hrs away for a contact appointment (specifically requested…read moreand its with a certain dr). Had to be there by 8 am which means leaving home at 5 am. We had several phone conversations with them to make sure they took our insurance and that things were covered. Get there and they promptly dilate my sons eyes and then say they can't do a contact exam while his eyes are dilated, oh and come to find out the insurance doesn't actually cover anything at their clinic and they want us to come back 3 more times to get him contacts but we have to pay the office visit each time. So not only did my son not get a contact exam or contacts but now we have to either go back to them and make the trip 3 more times or find somewhere else to take him (which is definitely going to be what we do) but he cant get anything today which was a total waste of time, fuel and a day off from work.

Reacted to the pediatric dose of ketamine. Blood pressure above 180 , dangerous to the point of a…read morepossible stroke. EMTs called, reduced blood pressure and transported to Valley Hospital. Separate transport by ambulance to Deaconess Cath Lab for evening angiogram and then check in for overnight stay. Not a fun visit, though same procedure 1 week earlier completed flawlessly.

It was a nightmare. Carina of the billing department was terrific; spent a lot of time getting us…read moresigned up and making sure the procedure would be covered by insurance. BUT the "glaucoma eval" was 45 mins. late and was a joke -- basically just an unneeded vision check. Then the consult was 2 hours late and the surgeon decided he didn't want to the procedure we were there for that day. We ended up staying in a hotel overnight after he tried to talk us into something else entirely. The procedure worked, as our primary eye doctor was sure it would, but we were completely underwhelmed by the surgeon's "info" and recommendations and the prescription for the follow-up eye drops was never even sent to the pharmacy! All told, this office cost us 4 hours of waste time, $150 for a hotel, and a lot of confidence. We will NEVER go there again.

I had LASIK here after many years of thinking about it. I was sick and tired of cleaning my glasses…read moreevery ten minutes, and contacts eventually made my eyes miserable. Doctors check everything out and make sure you are physically ready for surgery, as well as mentally. They explain everything that happens and will go in depth if you want. The day of surgery, the team took great care of me, making me very comfortable awaiting my turn. The procedure was professionally handled, and efficiently completed. It was also effective as I now have 20/15, coming from 20/50. So no more squinting to read road signs! And I get to wear my sunglasses whenever(if you have to wear glasses, you know this is a big deal). The instructions for post op care are clear. And when I came in for my post op appointment, the team was top notch. I can't thank Pacific Cataract and Laser enough. They really have added significant value to my life! Thank you!

I chose lasik surgery after my eye sight became so terrible that I fell down the stairs without…read moreglasses and had a scary incident while driving where I accidentally knocked my glasses off and could not see where to pull over. I have to say the whole process was amazing! Staff was kind, procedure was simple. I could already see the next day! I was expected to be around 20/40 which I was happy with but after full healing I ended up with 20/20! I believe these results were due to all the testing they did to make sure I was a good candidate. Plus the skill of the surgeon along with having the best laser technology. I am beyond happy with my results that have changed my life in such a positive way! It's so worth the cost!

After wearing glasses and/or contacts for 25 years, I'd debated lasik for years. Now, only a week…read moreafter, I can't imagine going back. Not having to take contacts out before bed, to avoid getting water in your eyes while showering, or even adjust your glasses during physical activities- I can't believe this is how everyone else has lived all along! Two days after my appointment and I was feeling well enough to do Bloomsday. The only thing I regret is not doing this sooner. The entire team at LasikPlus did a great job with communication, scheduling, and answering any of my questions. Specifically, Dr.Iwanyk who performed my procedure, told me exactly what was happening every step of the way and I felt reassured the whole time (and by whole time, I mean ten minutes). If you are on the fence, do it- you won't regret it (worst case, have a conversation).

Post LASIK update day 3: Vision is great, can read fine print during ads on tv for example. Quite a…read morebit of ghosting/glare around bright text though. Was told that could take up to 3 months to go away. Procedure: It took around 10 minutes or so, eyes fully numbed, then the Dr. pushed some kind of metal rings around my eyes to keep them open, that was awkward. At times I couldn't tell if my eyes were open or closed, as sometimes my vision went black (creepy). Couldn't feel the flaps being cut by the cold laser. When Dr. was pulling the flaps back, what I was seeing looked like it was going up and away from view, also vision was immediately very blurry while flaps were opened. During the laser sculpting, it smelled like burning hair, although no burning occurred. They say it's just a side effect of the laser reacting with molecules. Vision came back when flaps replaced. Could see everyone right away when I got up, but very blurry. Overall very happy I had this done. Keep your expectations in check, read all the fine print, etc. This is a life changing experience.

Good medical care but extremely long wait times even with appointment!!…read moreEarly morning appointment of 8 am and still waiting at 9:15 am. I have been going here for 3 years every 2 -3 months and it is always at least an hour wait, many times 2 hours!!! Can't this be managed better??

I called to let them know I was running 10 minutes behind and to see if I need to reschedule my…read moreappointment. They said no come in you have a 15 min grace period. I got there at 11 am and had all my forms completed. The girl gave me a packet and told me to go sit in section D. From 11:05 to 11:50 am nobody acknowledged me and nobody told me they were running behind. I waited and waited. I did not end up going to my appointment because I did not have another hour to go and sit around. Terrible place - they were not like this but they were bought out and now run by a different group. Go somewhere else. I am hoping they do not bill my insurance for this since I did not leave anywhere past the waiting room. The girls who came out did not apologize, did not take accountability, and just stared at me when I asked why I was not notified of the delays.

As a retiree in my seventies on Social Security, from looking at reviews, talking to people and…read morelooking for an eye exam and professional team, I chose Vision Institute Northwest. From calling for information, later to schedule an appointment, to exams, I was treated well by everyone throughout the process. Everything was explained as we went through all processes, questions I raised were explained and answered to my satisfaction. I chose frames with assistance, run through the costs on my plan and the cost on lenses only, given options for my new glasses, helped to order lenses for my seldom used frame I had from 12 plus years ago, so I could have a reasonably priced pair for backup. All in all a very good experience.

Dr Barnhart and the entire staff was very friendly pleasant and helpful the entire experience was…read moreabove and beyond thank you