I wanted to get new eyeglasses and have the testing done by an Optometrist who had not treated me…read morebefore. What a pleasure to have all of my needs met at this office! Dr. Melissa Barnhart did more than I have experienced with other such practitioners. The staff were pleasant and equally professional. I can recommend that the public get service at this office.

Dr Sirott was thorough and very personable. I took advantage of updating my lenses through Vision…read moreInstitute Northwest

Absolutely love coming here. The staff is just so nice and helpful. Since my first appointment a…read morefew years ago I have brought my whole family in to see the same optometrist. My kids also really enjoyed picking out their glasses and as they say "the glasses specialist is awesome"

I have been in and out of many eye centers as I have always had bad vision so I get the gig when…read moreone is good or not so good. These guys are great. Very friendly, on time, expedient with the exam. The doctor was very thorough and didn't seem in a rush. We have finally found a good eye doctor in CDA and it wasn't easy!

Had a routine eye exam here & the whole staff is SO friendly! I usually have a lot of anxiety at…read moreeye appointments but the staff made me feel so at ease and relaxed here. From the receptionist to the exam person to the eye dr, everyone was so lovely and patient. I also was told the medical reason behind why I need to wear glasses, i've had them my entire life and never knew before going here! Informative care given in an easy to understand way. Very affordable price points for glasses and the exam as well. Highly recommend!

I had my first exam with O.D. Jonathan Glennie and Kyla at Garland Vision who were both so…read morewonderful. I wish I had come here sooner! Kyla was awesome with the first part of my eye exam. She explained each procedure as well as what the tests were for. I that love GVS has the option to use an optos machine (around $42 sliding scale) that takes a picture of the back of your eye to check your eye health if you don't want to get your eyes dilated. I hate having weird vision for 2-3 hours so I opted to pay for the optos imaging which took less than a minute! They also have a different machine to check eye pressure that isn't the puff of air :) O.D. Glennie was super kind during my eye exam and also answered all the questions and concerns I had. I chose to do a contact lenses consultation which cost me $70 ($60 once you become a recurring patient) they also have potential rebates for contact lenses. All in all I got out of there with insurance for $123 ($70 consult + $25 co pay + $26 sliding scale for optos and tax ) Just some info I asked about as well (as of 11/22/2024) They take State insurance: - Community health (for patients 20 and younger) - Coordinated care (but not AM better) Cost without insurance: $207 eye exam with dilation or $247 if you opt for the optos machine instead of dilation

Both the doctors that work here are wonderful! I've had the pleasure of seeing both of them. I even…read morebrought my 7 month old son here. They are very thorough when doing the exams, and explain everything so I understand what's going on. Everyone in the office was very friendly, from checking in to checking out and looking at glasses. They have a nice big selection of frames. I would definitely recommend coming here for all of your optical needs!

My first appointment went great for Dry Eye diagnosis and treatment plan…read more My second appointment for a diabetic eye exam and vision check turned into a nightmare. Dr. Rebecca Jangula is great. However, staff member Mary manipulated me into an unwanted, unauthorized $39 procedure that my insurance would not cover. I never authorized any extras. Then office manager Heather refused to release my medical records until I paid for it. This is against HIPAA and Idaho law and down right dishonest and unethical. They lied and manipulated me solely to add the extra charge (likely so Mary could earn a commission). They cared only about their money, not my finances. Buyer beware. I won't be going back or referring anyone to them. $39.00 just cost them way more in lost business

BEWARE! GREEDY! (I've witnessed & experienced this on MULTIPLE occasions AND Multiple employees…read moretowards me AND My Partner). They are all in 'cahoots' with one another and will NICKEL & DIME you for EVERY THING! And BEWARE if you are DISABLED and/or on Medicaid (I am NOT on Medicaid; however, My Clients have told me that they are EXTREMELY judgmental and prejudice and biased and outright unethical (Exploitative, etc) regarding Medicaid and/or disabled clients). There's a real JEZEBEL SPIRIT / 'ENERGY' that can be intuitively FELT with those who have KEEN INTUITION looming in this office. The women employees can NOT be Trusted. On another note, the male doctor is EXCELLENT; however, from My PERSONAL Experience with over 10 YEARS at this office (2012-2024), the entire OFFICE is GREEDY, JUDGMENTAL, & EXPLOITATIVE. GO ELSEWHERE! BEWARE! DO NOT RECOMMEND

I've been a patient of Dr. Larry at Eyeguys for years along with my wife and 2 young kids for 8+…read moreyears now. We couldn't be more happy with their team's customer service, their great attitudes and Dr. Larry's care and knowledge. Every pair of RX frames that I've gotten...it's always been such a stress-free experience. They truly are a community-minded service provider. WE love Eyeguys!

I use computer reading glasses. I used to use an optician in Coeur d'Alene which is much closer to…read moremy home. Unfortunately, they were unable to make a pair of glasses that did not have an issue with the lenses falling out of the frames. The Eye Care Team was recommended to me from my insurance web site. I have a frame that is "rimless" and the lenses have holes for screws. Michelle Brand told me on the phone to bring them in and I did so along with my prescription. Due to the need to drill holes in the lenses, the order was sent to a Seattle lab. Michelle mailed them to me once they arrived back in their Spokane office. So far, these glasses are working well for computer use and also for reading newspapers. I am thrilled and because they are rimless, the lenses can't fall out.

The staff were incredibly rude, especially the man running the glasses department. As soon as he…read morefound out I had state insurance and wouldn't be spending money out of pocket he was rude to me. I felt very uncomfortable. The woman at the front desk ignored me and talked to her coworker while I waited to be checked in. The doctors were fine.

While poking myself in the eye is not something that I would recommend to anyone, the entire team…read moreat Blink Eyecare were incredible, and I am grateful! I originally was turned away from another local eye clinic when trying to get an appointment via their triage line, and then in desperation, walking in, both receptionists there were brusk and borderline rude, making it seem as if it was a favor to get me scheduled for later that week. My issue was much more time-sensitive; I had lacerated my cornea. I ended up going to Providence Urgent Care in Spokane Valley, and they were also exceptional. They got me taken care of to the best of their expertise, then ended up getting me an appointment later that morning at Blink. The physician I saw at Urgent Care told me how great everyone at Blink Eyecare is; he shared that it is where he and his family go. Everyone from the receptionist to the optometrist whom I saw was kind, caring, professional, efficient, and made a less-than-ideal situation much better. They took care of me quickly and explained everything clearly as they addressed my needs. They assessed my injury, cleaned my eye, and were able to provide a contact lens band-aid with medicine to help heal my cornea. The optometrist communicated with me throughout the entire visit, and the receptionists scheduled me for a follow-up appointment 48 hours later. Once again, everyone was fantastic at the follow-up visit, and I can tell from all interactions that Blink Eyecare is a terrific business and service within our community.

The good: Everyone was incredibly friendly! Every interaction I had from the front office staff, to…read morethe technician who started my exam, to the doctor, and the woman who helped me pick out glasses, was pleasant. The customer service was genuinely excellent. The not-so-good: Before my appointment, I was told they couldn't provide an accurate breakdown of what my insurance would cover until I arrived. I have good vision insurance, and my annual exam should only require a copay. While the exam itself was covered with the copay, I was also charged $100 for a contact lens fitting. At every previous optometrist I've seen, that fitting has been billed to my insurance and covered, so this was an unexpected expense. The doctor also recommended dilating my eyes. I mentioned that previous optometrists have told me my pupils naturally dilate enough that it usually isn't necessary. He said he'd like to dilate them at a future visit just to be thorough. I then asked whether they offered retinal imaging instead, since I've had other offices include that as part of the exam. They do have the machine, but I was told it would cost an additional $40. Overall, I had a positive experience with the people and felt well cared for during the exam. However, I left feeling like there were several unexpected add-on charges throughout the visit. While the staff was wonderful, the overall experience left me feeling a bit nickeled-and-dimed, and unfortunately that makes me hesitant to return.

I first ord of be called e 10th ered my glasses on December 18, 2023 and according to them…read moremanufacturers were not giving them glasses after one year of waiting still no glasses. So I reorder with a different manufacturer and now it's been 6 months. So basically a year + and nothing. I bet my insurance got charged

I had lost one of the nose pieces on my glasses. I arrived at Stahl Optical and they were very…read morefriendly and installed two new nose pieces very quickly. I'd recommend these nice folks to anyone.

Dr. Fairborn and the office team are nice and have obviously been trained in customer service…read more However, at my last eye exam, I had some kind of allergic reaction to one of the drops I was given and came in the following day for a quick follow up to my regular exam to figure out why my eyes were red and the skin around them completely blistered. I'd been told "come in if you have any issues!" So I did, but was not told that this would be considered a new visit - and it was charged to my insurance company and incurred an additional $50 copay that I was never informed about until I got the invoice in the mail. It would seem like if you have a strong reaction to something that happened during their treatment, you would be seen without it incurring another charge. OR at least you would be informed of such. The glasses that my husband and I ordered from them scratched easily despite paying extra for scratch protection - and I only ever used the cloth given to me. After shopping around we realized we could have saved hundreds going elsewhere. Also keep in mind that one of their employees is "hands on" - that is will touch your shoulder, arm or get into your personal space. While I'm generally really easy going, it happened often enough and bothered me enough to have to ask to have someone else help me - the request was granted, but the nurse I spoke to acted like I was being unreasonable for making the request, and i had to continue to make the request every time I came in - apparently it was not noted in my file. I hate giving negative reviews, but thought it might help others to share my experience. I will be taking my business elsewhere and encourage others to do so as well.

I just moved to town, and my last pair of contacts ripped as I was taking them out for the evening…read more I called several other optometrists in the area and requested a pair of samples, explaining that I had my current prescription and would purchase a box of contacts from them. Those places all declined to provide a sample pair unless I had an exam, even though I explained I had my current prescription. When I called Northside, Megan answered the phone. She was fabulous! She asked me what my prescription was, found that they had samples, and provided them to me after purchasing a box of contacts, exactly what I needed! When I arrived at the store, a receptionist warmly greeted me and explained that Megan would be right with me. I sat in their lovely waiting room for a minute before Megan got me my samples and ordered me a six-month supply, all for tremendously cheaper than I had paid for that same box at other stores in the past! Megan solved a major problem for me in minutes and with great kindness and respect. The customer service at Northside Vision Center is truly fabulous, and they've made a lifelong customer out of me!