I had a very good experience with Julie from Cowell & Smith. I was having a customer service…read moreisssue with my current Home Insurance company and was looking for other options. Julie was very knowledgeable and went out of her way to answer all my questions and concerns in a timley manner and found a Homeowner policy that I could work with. I highly recommed her!

Awesome helpful knowledgeable. Will not gouge the prices. All Agents Licensed . Commercial Agent…read moresuper knowledgeable, Personal coverage . You will be helped no obligation.

I went to AAA this morning for car tag renewal. What an efficient system this office provides. The…read morereceptionist is immediately inside the entry to greet you, she inquires about your needs, and directs you to where to wait. The wait was only seconds! At the counter where I was to complete my transaction, I was helped by Stephanie, who knew my name and membership info because of my interaction with the receptionist. No redundancy at this office! Stephanie was professional, very customer oriented, and she assisted me with adding a family member to my membership in addition to obtaining my car tags. I was in and out in less than 5 minutes. Wow! Thank you AAA, Stephanie, and receptionist (sorry I didn't catch your name).

Does any one nead rental insurance! Go see chris rauber @ AAA IN gorgous monterey ca. Any type of…read moreinsurance hes the man. Honest! Fast! integrity and professional. 5 star for impeccable services. Thank you chris bv

Had my truck stolen. CIG gave me a fair payout in a timely manner. It is a frustrating…read moreexperience having your vehicle stolen. CIG rented a nice truck for our family during the process which really made a difference. When you have something stolen that you worked so hard for you feel so violated and taken advantage of. Having an insurance company that stands behind you helps to alleviate the anxiety. If you are looking for a good insurance company I highly recommend CIG. Al N.

My family & I had an awful experience with CIG especially with the adjuster name Aaron. 1. We had…read morewater damage & our whole kitchen had to be redone. We chose the contractor that we wanted to use but he wanted us to use his contractor. 2 So he just causing delays saying that he wasn't receiving the emails from the water restoration people or the contractors but when I talked to them they showed me proof that he was receiving their emails. 3. Then had the nerve to tell me that me & my family should eat freaking cereals, del taco, & McDonald's so we don't spend that much money on food. Now I don't know if that. Was a racial undertone or not but it made us wonder is that what say to all of your Insurance holders who filed a claim. He also just wasn't a man of his word. It was a totally nightmare from start to finish. We really felt like we were treated less than.

Natalie is a great agent. Easy to work with and very patient. Been with her for 5 years and she…read morealways comes through when I need her advice.

Natalie is very sweet and very helpful! She does her best to support you and your needs. I highly…read more recommend Natalie!

Big shout out to Mary Gamotan! she helped me out to add a vehicle on my existing policy. She handle…read morethings very professionally. Everything went smoothly her knowledge her assistance everything about her very professional. I really appreciate all of your help. thank you so very much, Mary. I'm glad to be part of State Farm's family. If there is someone to call at State Farm, ask for Mary she will help you in the most professional way and make sure that you are taking care of

Great peace of mind being insured with State Farm for the past 10 years. Irma is a true profession…read moreand always going about and beyond. A+++++

They are way to big for their boots. I payed for multiple vehicles insurance for years and when i…read moreget rear ended they give me the runaround and they never called me back.

After many reoccurring issues I experienced dealing with state farm I found Megan. During covid…read moreand life's hardships her personal attention and guidance really helped me financially and on a personal level. I may not always be happy with big business but she was there for me and my family. Not just the fake neighbor state farm sells and I've experienced.

Who you work with matters…read more In August of 2024, I received a letter from my home owners insurance stating that one of my policies would be canceled on December 14th. I sent the notice to my insurance broker, whom I had used for years, and they told me they would be taking care of it as time got closer. After Thanksgiving, I contacted my broker to check in on how my new policy was coming along. They said everything was fine and sent me a policy. At the time of binding, they discovered they had been shopping for insurance for an address that is not mine and told me they had no other options for me I was panicking! I called Jeremy and Jessica Connally with Farmers insurance in Monterey. They immediately went to work (on a Friday night!) One of the issues they ran into with insuring my property was that I had to file three claims in 2023. Two of which were trees that had fallen on a rental during the storms and a burst water in another unit. I was basically uninsurable and was likely going to have to be covered under the California Fair Plan. However, Jeremy, Jessica, and their whole team spent an immense amount of time looking at every option for me. On Monday, December 11th, they had found me a policy and were able to bind coverage with just three days to spare before my insurance lapsed! I am so lucky to have been able to get to know Jessica and Jeremy professionally over the past two years because if I hadn't, this situation would have turned out a lot differently. With the way homeowners insurance is in CA right now, it absolutely matters who you work with. I promise you that these are the people that you need to be working with to give your clients, friends, and yourself the peace of mind you need in this crazy climate us Californians now find ourselves in. UPDATE: Since this experience above, they have assisted in insuring my another home of mine, my commercial auto policy, and workers comp for my business as well. They are a one stop shop and blow the rest our of the water with their communication and professionalism. Thank you

My husband and I move a lot (different states, different countries) so have to change insurance…read moreoften. I worked w Jessica Connally and found her a bright ray of sunshine compared to many agents. Not only was she very responsive she was also incredibly knowledgeable providing many ideas and choices for coverge. When Jessica was not available there was always a team member who could jump in to cover. I highly recommend this agency.

They are a small company but they have been able to handle all of our insurance needs since the…read morebeginning. There was no issues during our transition and they were able to keep up with our growing business. turn around time for Certificates is much quicker than when we worked with a large company, and their customer service is like none other. Olsen and Olsen has been detrimental in keeping our business going.

David has given our companies great service which has been consistent. He has worked hard to keep…read moreour premiums low and handles our issues with professionalism and in a timely manner. We are fortunate to have David on our Team. Thanks David!!!!

I have been working with Coast Auto Insurance for several years, and am please with everything…read moreabout them..I love that I can insure my home, autos, and rental, with the same company..And since they work with many different companies, I know I am getting the best pricing for my individual needs.. The girls are great to work with, knowledgeable, friendly, and quick to respond to my calls.. Why would I go anywhere else?

Jason and his staff specially (Tanairy) are absolutely the best people I've met , for my insurance…read moreneeds . They provide my family and I the best customer service and professionalism at all times. There always there when we need them . And help us with all of our insurance needs. Auto, Life, etc. Always happy with their rates and help. Tanairy will do anything to keep my husband and I happy for any insurance issues . She knows how my hubby can be grumpy ( lol) and she always helps me with everything . Any questions we have she's always there . Very professional and friendly ! I thank god for running in to this office and meeting Jason and Tanairy. They changed my life and as well as my family needs . For more than 10 yrs . Never will change insurance and still remain being loyal customers . And always recommend also . Thank you for always being there for my family and I !! Erica & Jazziel Samano

I was navigating my way through a new home purchase and Escrow and needed multiple quotes for…read morehomeowners insurance for both a single-family home and a condo. Jason, Letty and his team were amazing, responsive, and able to quickly turn around my quotes to meet my tight deadlines. Thanks to Jason's customer service, I was also able to work with the agency to reverse what would have been an increase in my car insurance due to an accident which was actually unavoidable. Rarely does an agency take the time to reassess an issue and amend a decision? State Farm stepped up to the plate!