The light next to my bed mysteriously quit working, which is quite an inconvenience given our…read morecurrent situation of sheltering in place. I called Dary this morning and made an appointment to bring it in for repair. They are "by appointment" for now to protect everyone's health. I explained that we had come into town (we are out beyond Eldorado) to run mostly medical errands, and he said he would fix the lamp as fast as possible, to avoid another trip. To my amazement, he called in less than 30 minutes to let me know the repair was done and the lamp ready to be picked up! I can't recommend his service and consideration more highly. You can be Made in the Shade will get all my repair business, and they have a great selection of shades and other decorative items, as well.

Very nice people. A tiny bit hard to find. Did repaired a lamp for my mom. We will go back if neededread more

I was in last week and met the new owner briefly, very pleasant person! Now that Cheap and Flimsey…read moreStorm (they were fake and condescending people) are not the owners, the energy in the store is immaculate! Can't wait to get back in and pick tile and hardware for a couple of my Taos investment properties!!!

This tile and lighting store far exceeded my expectations and the service was terrific. Kim White…read morethe owner treated me like I had a whole house to tile instead of 8 foot of additional tile in my kitchen. She helped me fine the accurate color, ordeerd and loaded it into my car. What a fine establishment. I give it more stars than you have.

Zero stars. Although I have purchased numerous shades here…read morein past years, the new owner refused to refund my deposit when unable to fabricate to my specifications after repeated selections. I got lies and run-around for days about how the only person who "could" credit my card would not be in until next week (although they WERE in the very day CWC received my instruction to refund my deposit, and ANYONE can run a credit just like a charge), along with continuing harassment to go through a FOURTH sales pitch to try to find another product. DON'T GIVE THIS MAN YOUR MONEY. He will keep it despite not being able to deliver your product.

Exceptional everything. Our Rep, Ed Puhlman, was fantastic. He recommended exactly what we needed,…read moremeasured perfectly, and matched colors perfectly. The installers, Brian, Matthew and Larry are excellent and extremely efficient. This last install was 11-windows; half were diamond plaster. They got the job done in less than 2-hours. They cleaned up after - so well that we couldn't tell they'd been there (except for our beautiful new shades!) Finally, Yanelli, in the office, is an absolute delight! She's very professional over the phone and makes sure the customer is always in the loop. Highly recommend this company.

Excellent customer care & high quality products! Carlos helped me find all the parts to replace the…read moreworn out and leaking timer & connectors then offered to put them together for me! It works perfect!!! No leaks, easy to install. Thank you

We had a stellar experience with the The Firebird. Since we don't live in Santa Fe, we did…read moreeverything via email with the store manager, Alisha. She was an excellent and responsive correspondent and arranged everything - including delivery - with competence. The delivery driver, Fabian, was also great; careful and respectful of both our merchandise and our property. Granted, we did do a lot of preliminary research ourselves and knew what stove we wanted and which parts we needed to order for the installation; however, we approach all major (and many minor) purchases in this way. No one knows what we want better than we do! This said, we recommend The Firebird without reservations of any kind. We are 100% satisfied.

I had an excellent experience with Enchanted Electric. I had an emergency situation when an outlet…read morein my living room smelled like it was burning and was warm to the touch after using the microwave in the kitchen. They came out to Los Alamos, on short notice and after hours for what turned out to be a serious electrical issue. The electrician was extremely professional, knowledgeable and respectful. He quickly identified the problem and showed me melted plastic and damaged wiring that could have easily started a fire. It was honestly a close call, and I'm very grateful for how promptly and professionally everything was handled. The repair was completed efficiently, the communication was great, and I felt much safer afterward. It's hard to find people who are both highly skilled and genuinely trustworthy, and Enchanted Electric absolutely earned my recommendation.

We had an excellent experience with Enchanted Electric. Though we live on the outskirts, and are a…read morelittle out of the way, Brooklyn answered right away and got us on his schedule to assess, and set up a 2nd appointment for the work. Arrived on time and very professional in his explanation. He's also checked in that all was working well. It's hard to find professional businesses who are willing to come out a little ways though still within the county area, and rarer for those who check in after all is done.

For a few years we felt a draft coming from our 2nd bathroom. Finally noticed the divider in the…read moremiddle of a double pane window sagging. Joe came out took measurements, and called with quote. When I gave the go ahead he came out and remeasured and ordered glass. 3 days later the window was installed. Draft repaired. Great work and communication. Kept all appointments except the on the days of our last snow storm. Which I glad they took personal safety over a $200 window. I would and will definitely recommend Capital City Glass.

Edward and his crew are always reliable, professional and show-up when scheduled. They have…read morereplaced multiple screens for us over the years and recently installed a seamless glass shower in our master bedroom. The install process was efficient and the shower was spotless when they left. Highly recommend!

Fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and…read morelots of glass. fortunately, or unfortunately, depending on how you look at it, our house has lots of mirrors and lots of glass. Santa Fe glass and mirror has helped us with so many things. different company had replaced several very large windows that never looked quite right. Robert, from glass and mirror took one look at them and said well not thick enough and they're the wrong tint. The biggest problem we had, however, was in facing window that sits in an Adobe wall. We were having huge problems with the getting damp after a rain. We had the wall looked at and reinforced on the outside underneath. Robert took one look at it and said the in good except for seals worked on that window worked on other windows replaced some of the cranks and after I can't tell you how many years of issues in that room, everything there is now perfect. Thank you, Robert and

Breached seal on window replaced with non uv glass which was not the type of glass the window…read morecalled for. The center dividers were also not done. They trashed my window as well. I actually went out three times while they were doing the work to check on things as it didnt seel things were going well. Four razor blades left in my gravel driveway. Was supposed to get back to me with a remedy. NADA.

We had intermittent dimming lights in our house. So intermittent that PNM could identify it nor 3…read moreor 4 other local electric companies. Electrical Services came out, made themselves available to catch the flickering and beyond that came back multiple times including 6am in the morning to isolate the source of the problem. Turns out it was on the pole and PNM's problem. They came back to explain how they isolated it and made sure they took care of it. So far above and beyond anyone else we paid to come out. Thanks Electrical Services.

They need to explain that the $150 per hour includes Going TO the residence and BACK to their…read moreoffice. A ROUND TRIP Charge not a one way charge When I spoke to the scheduling person I was told I would be charged for them coming to my house and we even had a conversation that was about 20 minutes to my place. She never said you also pay for the service person going BACK to their office. Customers Make sure you calculate for the $150 per hour that you include a ROUND TRIP time from your place and back to their office. The scheduler and I we figured maybe 30 minutes at most ONE way. I was never told "oh by the way it's 60 minutes round trip you will pay". My bill was $295 for a 30 minute electric fix (luckily) $263 for labor I was charge ......that's ONE Hour and 45 minutes ....so ONE hour and 15 minutes supposedly to get to my house and back. And I'm right next to El Dorado off cline's corner exit. I regularly get to town in 20 minutes. Doing it for 30 years. No complaining on the work done Potential customers Just make sure you include ROUND TRIP travel time for $150 an hour ....Plus time for the work that needs to be done