Horrible customer service, couldn't even apologize for making the pizza wrong shamed me for calling…read morein and complaining over "$10"

Frustrated with this business! Ordered 3 large pizzas almost…read more2 hours ago and when they finally arrived they showed up without the third. We have Muslim-non meat eating guests and a 7 year old that has not eaten dinner yet and they have not offered anything for the trouble/inconvenience. Prob won't order again or recommend. Pizza is good but service is Pull up your socks guys! Customer service and product go hand in hand

The pizza here is outstanding! The atmosphere is lovely and we were very pleased with our…read moreexperience. However, the day that we visited, their Internet was down and it was cash only. The manager on duty was very frustrated by this situation and our server was apologetic. I went next-door to the grocery store ATM to get cash as no one in my dining party had cash or a debit card. It was most curious that the pizzas were all brought out with scissors so we could cut them ourselves. Apparently they don't own any pizza cutters in the kitchen. There was a nice selection of beers on tap. 4 of them. Yelp didn't save the pictures I took on the app or there would be more of our pizza.

Decent place to grab a later bite to eat as you're driving into the mid-island. Grabbed a flavoured…read moreiced tea, pizza (had chicken on it but don't recall the name) & tried what was sounded like a light dessert (as I didn't want to be stuck with a giant slice of tiramisu that I wasn't able to eat by myself). Pizza was a solid meal for one & I had a bit of leftovers. The dessert of non-warmed bread & cold Nutella like spread was something I probably would skip for that price. It came out like one should dunk the bread slices into the giant cup of Nutella. Bread was soft (tasted lovely but lightly toasted would of been better for dipping) & couldn't dip, let alone barely scoop out the Nutella. So I was that person & grabbed a knife off a different set table away from mine to be able to even enjoy my dessert. I let the server know that I thought the meal was good & that at least warmed bread would make a world of difference in the enjoyment of the dessert option while paying up at the till. There's various seating options with lower or raised tables, as well as the bar height kitchen seating. Server was lovely & tried her best to provide me a good experience even though the closing cleaning was visibly happening around me & the few other tables. Lots of parking options being that it has a parking lot connected to all the other businesses in that area. Handicap spot well placed. Sidewalk was low enough that if you didn't get the handicap spot, the height of the sidewalk would be less of a barrier for someone with mobility changelings. The washroom was generous in size & decently set up for handicap use. However, I was left wondering if it was a fully packed place, how easily one could maneuver between tables & the kitchen to reach the washroom spots. Also, as I was there towards the end of their night, I'm not sure how loud it is with a full restaurant but I did feel the music was on the high end for that time of night. Again, I get it if staff were getting close to closing they were more in prep & cleaning mode. I might try this location another time earlier in the day to see if I enjoy it more or the same with friends.

My first time trying out Pizza By The Beach tonight, and I was sadly disappointed. I really wanted…read moreit to be good, because every other pizza business that has been run out of this address has consistently failed and closed down. I can think of at least six previous pizza companies that have run out of this address and all of them have failed. I'm not sure why people invest their livelihood and their financial future into yet another pizza place when they know that it has failed continuously in the years before them. I don't get what makes them think that they are going to be the ones that will make it a success, when every single other pizza place there has failed. ALL of them. In any event, this newly branded pizza place for 2019, Pizza By The Beach, with all of its flashy and colorful signs on white vans that are parked in the parking lot advertising it, all means nothing unless the food is great. And it is not! I tried a Hawaiian pizza with some friends tonight, nothing fancy, just your plain run-of-the-mill Hawaiian pizza. You'd think that that would be pretty hard to mess up right? It was probably the worst pizza I've ever eaten in my life. In fact I couldn't even finish the first piece, and my friend who had two pieces on his plate, wouldn't touch his second piece. I thought initially that maybe it was just me, but when my friend also couldn't eat more than one slice, I knew it was truly horrible pizza. The crust was mediocre at best, very thin, but it wasn't the crust that was the problem, it was just the overall general taste. There was a noticeable lack of pizza cheese, and the toppings were just plain and bland. In their advertisements that I've seen, they claimed to be short on clothes, but not short on toppings. I think they actually got that mixed up and turned around. A frozen pizza on sale at a grocery store for $2 that we ended up cooking because their pizza was SO bad tasted better than the pizza we bought tonight from Pizza By The Beach. I don't know, maybe the person that was making it tonight was too busy messing with their phone, or vaping out back, or smoking a doob, or something, but it was just plain, horrible, pizza. If this was an anomaly, it's unfortunate, because this was my first time trying them out, and as such, it will be my last. Like I said at the beginning, I really wanted to like this pizza and this place as it's nice having a local good pizza place in Shawnigan Lake. The other pizza place in the Village is horrible, and I think most people agree with that. Pizza By The Beach, at least tonight, is even worse than the place in the Village! We want our $22 back (and that was just for a single pizza too!!)

Best pizzas ever! We tried 3 different kinds and loved them all. Fresh ingredients, full of…read moreflavor, very generous portions, and we love the thinner crust. Many toppings and interesting combos available. I can't understand the one star reviews; I suspect it may be the competition?!? Businesses are unfortunately subject to harmful and untrue reviews. Best you try this place first-hand and make up your own mind. And by the way, we find the lady behind the counter to be nothing but helpful, personable, and simply lovely.

We waited over two hours for our pizza, it arrived cold and the toppings were very sparse. I could…read morehave driven to the grocery store, bought a pizza, cooked it and had it eaten is less time than that. We would have enjoyed it more.

Another poor pie. Why is pizza so bad on this island? Its tastes the same and has the same poor…read morequality ingredients as pretty much every delivery pizza joint in the regions. Oi mi. Do better. Take a trip to new haven or Brooklyn and learn something.

Prima Strada now Quattro Bambini Pizza? Looks like a management/ownership change? Walk in the door…read moreand it seems unfinished - a work in progress? Stacks of wood in various places. A games table to the right of the door. Bins or boxes nearby. Maybe things are happening. I don't know. Has potential. Service is polite, prompt, helpful and accommodating. The pizza is good, wood fired. If you are looking for a loaded pizza. This is not it. Drinks a plenty. Yes. The bill. In the ballpark for BC and the Island. Overall, It's a good stop if you are in the area and desire something sit-down. As always, for real and you be the judge.

The margharita pizza was flavorless, the sauce felt more like canned tomato sauce, watery and…read morenothing to it, some bites were salty and others weren't. The gnocchi had way too much garlic in the sauce and I couldn't do more than a couple bites.

Amazing pizza, friendly staff and cool ambiance! Would recommend the pizza margarita. Be sure to…read morecheck the hours and days they are open.

Best pizza every!! Would recommend the spicy honey pizza. Very cute little place too.read more

We got Panago Pizza delivered and it was super delicious. I was quite impressed. I don't have much…read moreexpectations for Papago but this location definitely beat many Vancouver and Calgary Panagos. We ordered two large pizzas to share, 2 cheesy bread and a side of potato. I was even surprised that you can order a side of potato here. We got the ham and pepperoni pizza and Pierogi pizza. They were very generous on the cheese. Overall super delicious pizzas. I highly recommending trying this place out.

I order from this location 2 times per week and it is ALWAYS great…read more Friendly staff, FAST service, great pizza. 5 stars

Call well ahead to place your order and avoid a wait. Pizzas are delicious , both meat or veggie…read more You can't go wrong

Greasy and expensive. Just meh No place to sit in or…read moreanywhere outside. I'm giving it one star for easy access to parking.

True love has moved up from a food truck to a location at Grace point. It's a huge hit with our…read morefamily. Repeated to be woodfired. Get your order in well in advance.

Having never tried sourdough pizza before, True Love Pizza was a wonderful introduction! I tried…read morethe dad heartbreak and their featured pizza (mushroom and cream base with sausage?). The pizza was super flavourful, and the wood fire made the crust crispy yet soft. I highly recommend getting the dill ranch dip for the crust. The sauce is super refreshing; it's like eating dill chips! I will say, both pizzas had a similar flavour profile, so I would highly recommending only getting one of the two, and trying something else from their menu. Service was also super fast! Do note that this is a food stand, so make sure you have somewhere to eat!