I booked a follow-up appointment at this location since it was closer to me than their South…read moreWindsor office. Booking an appointment was quick and easy and I was able to get in within two weeks. They respond faster via their text messaging portal. I also had an issue with a prescription and they were prompt with sending a new one to my pharmacy and with rescheduling. This location was large with plenty of parking. The entrance is on the other side of the building on the first floor. The waiting room was spacious; checking in was easy and I was called in about 10 minutes. Then the clock kept ticking and ticking. My appointment was at 5:30 I didn't meet with the doctor until 6:10. The meeting was for only 5 minutes since my issue was already resolved. She apologized and said that they were running late due to a procedure. 3 stars for the wait but 4 stars for the service, toggling between 3.5 and 4 stars. Overall, I like them as a dermatology practice and Dr. Waqar was friendly and knowledgeable.

If you want to be misdiagnosed and brushed off, then this is a place for you. PA, Heather, does not…read morehave a good bedside manner when it comes to patient care. They will not help you with the cause of the problem but only treat symptoms for a quick buck!!! Quality care is nonexistent.

Everyone was very nice. I was in and out in 30 minutes…read more Kerriann Welch PA-C is the best!! With all the bad reviews I was nervous, but I worried for naught. Loved chatting with the receptionist while I waited. So nice!

After waiting 6 months for an appointment and taking time off from work, I was turned away at the…read moredoor for allergies. Unbelievable. They were cutting the lawn outside and I started coughing and the receptionist rudely turned me away. I have the vaccinated and the booster, yet this medical doctor is unable to take the risk for allergies. Listen if you want to be seen leave your honesty at the door. DO NOT admit to any thing on the screening form. The staff is rude and unprofessional. Skip this one.

Saw the PA, she was rushed. Large bump under skin on chest, Doctor told me to see Dermatologist,…read moreshe looked at it and said "go see your Doctor". I told her he sent me here, like anyone would, to no avail. I left and scheduled an appointment with a REAL dermatologist. You are insane if you go here, they dont care.

I was a new patient. I cried. I said I was in a crisis state. My face has been pins and needles for…read more2 weeks. Can't sleep. Affecting my work. She wants to talk cleansers. Gave me a script for a medication I told her affected my heart - and sent me on my way. FYI - I went elsewhere and am receiving help. Just paid my bill of over $300. Reminded me to post review.

Dr. Lillian is a delight, professional and personable.read more

I went to Dr. Overman for Botox of my elevens. While I was there, she asked me if I clench my jaw…read moreor grind my teeth. She could tell by my appearance that this was an issue. I have a night guard, but never use it because it makes me clench more and I wake up with an aching jaw muscle. I have had broken teeth and broken crowns because I clench and grind while I'm sleeping. I was waking up with a headache almost every morning. Within a week of having Botox in my jaw muscles, my morning headaches were gone. I wish I had learned about this years ago because it would have saved me a bundle on dental work. Oh, and my elevens came out great.

Whenever I come to this office their staff is very friendly and helpful. There is never a wait…read moretime. Dr. Marchitto made a great first impression. He is caring, kind, shows concern, knowledgeable and does not make your time with him feel rushed in any way. He made me feel comfortable and safe with the small office procedures he had to perform on my face. I hope he may always be my provider!! Highly suggest if you are searching for a dermatologist.

They will accept you as a Medicare patient with secondary Medicaid until they run your insurance…read moretwo hours before your appointment and discover you have QMB and drop you like a hot potato because they are MONEY DRIVEN. Despite the fact that they accept Medicare they don't want QMB patients because that prevents them from billing that 20%! Therefore that's when they will then call you and point out they "don't accept Medicaid" even though Medicare is PRIMARY! Sounds like a provider I would not want to see, anyway if they care that much about money over a person's well being! Very unethical and disappointing.

The before and after photos will tell my story. I was miserable for years even had to give up a…read morecareer in animal control due to my extreme condition.

They caused permanent damage to my nail due to lack of oversight during treatment which was too…read moreexcessive. I had to go to a specialist in nails who said it was no surprise they damaged my nail.

My husband and I go yearly for our 'body' check for skin cancer. Dr Pennoyer is always…read moreprofessional, thorough , and listens. Over the years she has found several lesions that tested positive. She removed the ones on the body, but sent us to a surgeon that is certified in plastic surgery and does Mohs surgery. We've been pleased with our experiences.

Front desk staff: rude and inconsistent…read more I came prepared. I had submitted my ID, insurance card, and all required forms online before my appointment. At check-in, the receptionist still demanded my physical cards, which I handed over. Instead of returning them right away as is standard, She then held onto both my driver's license and insurance card without any explanation, simply saying someone would return them later. Front desk staff have no legal right to retain state-issued ID against people's will. driver's license is personal property. Holding it without explanation, especially after I already submitted everything digitally, is a serious identity theft risk and a violation of basic property rights. What makes this even more unacceptable, I was the only patient there at the time. There was absolutely no reason my cards could not have been returned to me immediately. This was not a busy office scrambling to keep up. It was one patient, and the staff could not be bothered to hand back my own ID. When I asked why, she stormed back to her desk, shoved my cards at me, and snapped "okay I can give them to you NOW if you want." Completely unprofessional. The very next patient said he had only submitted online and had no physical cards. She was perfectly pleasant with him and asked no questions. I should not have to justify asking for my own ID back, and I should not be treated differently than the patient standing right behind me. The doctors here may be fine, but if the front desk experience reflects how this practice treats patients, that is a serious problem Update: The practice did reach out after my complaint, apologized, and said they will be doing corrective training and revisiting their ID policy. I appreciate that they took it seriously.

Down to earth, opinionated, but knows his stuff (dermatology). You leave his office feeling cared…read morefor.