I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!

I've used Rose service for all my vehicles all the way back to the days of Rose Chevrolet. This is…read morea time tested local company dedicated to serving the community. Recently I had extensive service done on my MX-5 to the tune of $2400. Got the car back and there was a problem. I contacted Rose, talked with Michael, got the car in the next day and out that afternoon. No questions and no charge. Ever felt like the garage was gouging you? Forget that at Rose. These folks are honest and committed. Mazda, Chevy, Saturn, Ford ... I've not taken my Harley in yet. Michael's the guy. jdsimpson

Jim and Phil and their team in service are excellent! Always treated fairly and give us estimates…read moreon what may need to be done in the future but not necessarily right now. They are always price competitive and very courteous. I've had myself and my entire family using them for years now. I have even had times when I start the job myself and could not finish it and brought it in with the parts and they complete the job for labor only. These guys really go out of their way to help out and are very trustworthy.

Their quote come in much less than others and everything was terrific. They got my car in quickly…read moreand it was completed within 1 business day as promised.

Can't say enough great things to say about this place. Fantastic service and more than reasonable…read morecharges. I'd give more stars if I could, and would refer anyone here without reservation. If you have a car issue, try them first!

These guys are excellent. Quick diagnosis of the problem, offered a couple fixes based on cost,…read moreand did a great job with the repair. While I took my Jeep in for an exhaust issue and an O2 sensor replacement, I'll call them first for any future car repair needs.

Been working with this group for 7 years now with the kids cars. Always honest and fair.read more

I've taken my C5 Corvette there now for a few years for routine maintenance and any repairs needed…read more I have found them to be professional, trustworthy and fair. My recent experience was beyond my expectations, as when we encountered an issue that delayed my service, they were all over it and in the end, I couldn't have been more satisfied. Special recognition to Anthony there who was extremely professional and helpful. Wouldn't trust my Corvette to anyone else. Jim Ghere Cincinnati

Proceed with caution if you are taking your vehicle to Source 1 Automotive!…read more My F150 had new outer tie rod ends installed, so I took it to Source 1 for an alignment. They said they could not complete the alignment because the new tie rod ends were seized and they tried to sell me new ones. To make matters worse, they insisted on charging me, full price, for the alignment which wasn't completed. I agreed to pay full price if they would honor finishing the alignment once the issue was addressed. When I inspected the tie rod ends, they could be adjusted without issue. I took it back to Source 1 for the alignment to be finished, which was completed without issue. At this point, they tried to charge me, full price, again! Their practice is unethical and predatory.

Highly recommended. They are good and reasonably priced. Unless it is an emergency they can take…read morecare of right away, reservations are 2 to 6 weeks out. Having used them several times, I'd rate them as a "10" if I could.

Great customer service and great prices. Car has had no issues so far since they worked on it…read more Thanks to Emily for the wonderful service on my Enclave.

Was able to quickly get service scheduled and the repair was very reasonable. Good quality service.read more

I used Eric's (now Pohlman's) almost 10 years ago and they really impressed me then. I moved away…read moreand recently came back to the area. After having issues with two different Honda dealerships and another independent shop, I decided to try Pohlman's again even though they are 30 minutes from home. They were able to diagnose the problem immediately and repair it within a couple of hours. I am very happy with the service, the repair and the cost. It is well worth a 30 minute drive and the cost. I would recommend them to anyone in my family, circle of friends and community. I am a retired machine repairman, and although not a specialist in car mechanics, I do know good work when I see it. Kudos to good customer service and quality work.

Did great work, stuck with estimate, did more than requested. Was visiting from out of town and…read moredeveloped problems. They took it same day. Very grateful.

I was very impressed with the job I had done on my HHR, all went well, reasonable pricing, good…read moreattitudes and I will definitely go back if and when I have an issue with any car I drive. Thank you so much.