Proceed with caution if you are taking your vehicle to Source 1 Automotive! My F150 had new outer tie rod ends installed, so I took it to Source 1 for an alignment. They said they could not complete the alignment because the new tie rod ends were seized and they tried to sell me new ones. To make matters worse, they insisted on charging me, full price, for the alignment which wasn't completed. I agreed to pay full price if they would honor finishing the alignment once the issue was addressed. When I inspected the tie rod ends, they could be adjusted without issue. I took it back to Source 1 for the alignment to be finished, which was completed without issue. At this point, they tried to charge me, full price, again! Their practice is unethical and predatory. read more

I've taken my C5 Corvette there now for a few years for routine maintenance and any repairs needed. I have found them to be professional, trustworthy and fair. My recent experience was beyond my expectations, as when we encountered an issue that delayed my service, they were all over it and in the end, I couldn't have been more satisfied. Special recognition to Anthony there who was extremely professional and helpful. Wouldn't trust my Corvette to anyone else. Jim Ghere Cincinnati read more

Great guys to work with. Guys at the desk are always happy to answer questions and they have done great work. My Dodge Challenger will continue to go to them and they deserve your money . read more

Spoke to Brian about performing a PPI on a used Honda I was purchasing in the area. He was incredibly patient and knowledgable and the prices quoted were very reasonable compared to others I called. He saved me a lot of time by reviewing the seller's service records and recommended I pass on the vehicle due to potential major bearing issues down the road. Mind you, he did this at no charge before I was able to even bring the vehicle in. Very honest and great guy! read more

Took my 21' Type R in for its first oil change before storage. Josh at the front desk greeted me upon entry and had a great attitude. I drive the extra distance to source one for the quality of service and parts used. Thanks for everything Source 1 Team! read more

Source 1 Automotive - TypeR - Auto Repair Near Me - Maineville, Ohio

This place is fantastic! They have taken care of my car many times, and always provide work with integrity at a fair price!

We brought my daughter's car.in, Dodge Dart, after $800 worth of work, they said it's ready. It's still not running right but just a few days after getting it back my other daughter's jeep Cherokee started running funny. So stupidly we took it back to Source and after about a week and $300, they said to come get it, it's fixed. Nope! Got down the rode and it's knocking. Sounds the same as when we brought it in. Turned around and took it back. The guy says, let me take a look at it an we'll get back to you. They call a little while later and say a rod is knocking and the engine is shot. So when I went to go pick up the key and tow the car off the their lot....I asked why they replaced a part and charged me when the engine was shot. The could of saved me $300. He said that the engine making noise was not in the order on the repairs and that there must have been a miscommunication. But guess who has to pay for their miscommunication...yep, me! Didn't offer any kind of discount nothing. He just turned to the guy sitting behind the counter with him and said " see the kind of shit I have to deal with^. Well, anywhere, anyhow, anytime I can warn someone about this shop...I will. I just told someone last and was told they had a similar issue with them. It's not hard to be a decent human being, I had no problem paying something, but own up to your own mistakes "miscommunication " and make it right! read more

DO NOT TAKE YOUR CAR HERE!!!!! They replaced parts on my car that didn't fix my brake problem!!! Even after taking my car back in after telling them it wasn't fixed right. I had to take it to another service place to have them fix actually fix my car. I spent $731 on parts that could have not needed replaced, 12 days without my car and a $200 car rental bill...Trust me..do not go here or you'll regret it. read more

I wouldn't trust this shop with a vacuum cleaner near my car. I contracted in June 2015 to perform a bolt-on exhaust upgrade from stock on my 2000 Pontiac Firebird. At first everything seemed great. I got a written estimate, the customer service was responsive, I put down a $1,000 deposit to order the parts, and a promise was made to contact me to schedule service when the parts arrived... and here's what happened next: * Two weeks later, I contacted them to see if the parts had arrived. I spoke to Wayne and was told that the order had been 'misplaced' and that Travis, who created the quote, was gone. Wayne apologized profusely and said he would contact me as soon as he had more details regarding delivery. * Two more weeks elapse and I call a second time. This time Wayne told me the parts were on backorder, and stated he would contact other providers and contact me with details. * Yet another two weeks passed and another phone call was made, and finally the parts appeared and the work was scheduled. * I was told that new plug wires were installed to accommodate the new header. Around this time Wayne also mentioned that he would be leaving (employee #2). * Shop calls to say they built a new catalytic converter since the Flowmaster was on backorder. * Upon completion of the work, I paid the balance and picked up the car. In less than 24 hours, there was a loud exhaust noise. * Back to the shop and I'm told it was the gasket on the EGR return tube, which is no longer manufactured. Shop offered to make one using gasket epoxy. * Within 24 hours the heat and pressure from the exhaust did in the standard gasket material and it blew out a second time. I inspected under the hood with a friend who is ASE Master certified, and here's what we found: * The EGR valve, which I had personally replaced a month before service, was damaged. * The EGR return pipe was crimped. * The new plug wires were not long enough and haphazardly draped over the engine block, near the alternator, putting them at risk of heat damage. * There was a box wrench stuck on the mount holding the now-damaged EGR/EGR pipe in the engine block. * They did not build a cat, but I paid for one. They installed a stock cat, which caused the rest of the problems listed. * The 3 inch downpipe from the new headers went into a stock cat which was clamped, not welded * The stock cat had a two inch outlet pipe, taking the 3 inch to 2 before stepping back to 3 - completely wrecking the free flow and building back pressure * One header bolt was missing and another worked its way loose * After about one month, the header gasket blew out from the additional backpressure * The pipes were not welded properly or at all and were banging against the frame Conclusion: this shop does not have a basic understanding of how exhaust systems work, they leave tools in your car, and there is no attention whatsoever given to quality work. I have taken pictures of and documented all of these problems prior to repairing them at considerable time and expense to myself, and I am strongly considering legal action. The description on Yelp says that Brian is all about customer retention... but he did very little to make this right or retain my business. read more

Excellent place to take your vehicle for regular maintenance. And they're a local small business you can trust.