Closed down due to covid. Not reopening Had a fine relationship with them over the years, with no complaints. read more

My car was towed today 9/2/18 by Ray's Towing Service. I just went and picked up my vehicle and just getting it back, it is at this moment 10:41 pm. I was told my vehicle was picked up at 8:15 pm. I asked to be supplied with a copy of the written complaint/ towing slip signed by property owner, view of contract with the property owner, and pictures of vehicle before towing. No one from Ray's Towing Service was able to supply a copy of contract, a copy of the written complaint. nor were they able to supply any pictures. My car has scratches that were not there before. I'm very disappointed because one of the towing company's employees was very rude and talked to me as if I did not have any rights. I do have rights and I know my rights!!!! https://library.municode.com/md/prince_george's_county/codes/code_of_ordinances?nodeId=PTIITI17PULOLAPRGECOMA_SUBTITLE_26VETR_DIV10TOIMMOVEPRPR_S26-142.05TOSL DIVISION 10. - TOWING AND IMPOUNDMENT OF MOTOR VEHICLES FROM PRIVATE PROPERTY. Sec. 26-142.04. - Complaint by property owner; penalty. (a) Any property owner or property owner's agent may, when a vehicle is parked without authorization upon his private property without his consent, make a complaint to a licensed towing company in Prince George's County stating that he requests that said vehicle be removed from his property. Said complaint shall be on a tow slip required by Section 26-142.05 and shall contain a statement made by the property owner or property owner's agent that the vehicle which they seek to have removed was parked on the property without consent, that all required signage was in place, except in the case of a single family dwelling, and was clearly visible. A property owner or property owner's agent who knowingly makes a false statement on the form is guilty of a misdemeanor and on conviction is subject to a fine not exceeding One Thousand Dollars ($1,000.00) or imprisonment not to exceed six (6) months, or both. (b) The tow truck operator that is to tow any vehicle under the provisions of this section may not sign the required form as an agent of the property owner, except as provided for in Section 26-142.05(c). (c) It shall be unlawful for a tow truck operator to possess blank forms that have been pre-signed by a property owner or property owner's agent. (d) It shall be unlawful for a property owner or property owner's agent to authorize a tow for an expired tags registration for an operable vehicle if the tags have be expired for less than thirty (30) days, unless there is evidence that the vehicle has been abandoned. (CB-27-1987; CB-40-2009) Sec. 26-142.05. - Tow slip. (a) The towing company shall present to the property owner or property owner's agent a tow slip, approved by the Director as to form and content, which shall consist of one (1) original and two (2) copies. The towing company and the property owner or the property owner's agent shall cause said tow slip to be completed by filling in all pertinent data. Before towing or removing the subject vehicle, the towing company shall cause the property owner or property owner's agent to sign said tow slip in the place provided. The tow truck operator shall keep the signed tow slip with them while towing the vehicle to the approved tow storage facility, at which time it will be placed with the licensee's daily tow log. (b) The tow slip shall provide, as a minimum, spaces for filling in pertinent data as make and model of the vehicle, vehicle identification number, date and time of towing, license plate number, location towed from, name of complaining party, specific reason for the towing of the unauthorized vehicle, name and phone number of towing company, the tow company's license number, and location where vehicle will be stored. (c) If the property owner has a written contract with the licensed towing company, the property owner or property owner's agent shall not be required to either sign a complaint or tow slip prior to the towing or removal of an unauthorized vehicle from his property in the following instances: (1) If the towing occurs during the hours of 9:00 P.M. and 6:00 A.M. read more

Great people. Broke down late at night, they answered , and came to help me. Price was reasonable.

Simply awesome customer service. Called on this service for my dad who needed a truck towed into his garage. They were prompt, professional and super patient. Would highly recommend their services. read more