Good customer service. Very understanding. Very quick process. Treats vehicles with care.read more

Asked them for a receipt to get reimbursement for rental car agency for over a week. Kept saying he…read morewould send it. Never received. Unprofessional business can't even do basic functions. I'm pretty sure they scam taxes. I will be filing a Virginia tow complaint with the Attorney General.

I highly recommend using this towing company because they are ALWAYS professional, courteous, and…read moredon't keep you waiting long. The prices are reasonable and these are the reasons that I've been a faithful customer for yeeeeaaarrrss. Oh, and it's BLACK owned. Both the father and son are a delight to work with.

My daughters car had broken down at night in Maryland. I've used Recovery 1 before so, I called…read morethey took the call and where there in less than thirty minutes to meet her just as I pulled up. They, treated her car as if it were a luxury car when loading it. They were polite and professional yet serious about getting the job done. Will continue to use them.

My weekend ride left me stranded a couple miles from home and C and H Towing came out in less than…read more15mins to assist me. They towed my car on a flatbed versus the regular dolly hook and chain. Once home they even assisted me in pushing my ride back into the garage until I could schedule a mechanic. Fast forward a couple weeks later I used their services again to tow me to a mechanic; both times were reasonably priced for the distance. I would recommend and use them again in the future.

The employee showed up on-time and was very professional and precise when loading my vehicle onto…read morethe flatbed, ensuring no damage was done. Her skills were again displayed when dropping off my vehicle into a tight parking lot late in the evening. I'm not sure if she is the manager/owner of this business, or just an employee, but I was really impressed overall with the service. The price was very reasonable also. If I have any future need of a tow, I will definitely call C & H Towing.

Quality service, and very helpful…read more One of my car's tires had a blow out (later learned a nail was responsible) a few miles from home. Limped along to a parking lot and hurriedly looked for someone who could bring it to a tire shop in Rockville. Did not want to miss work the next day, it was not an option. Bob Ward answered the call and was there within 10-15 minutes. Easy to work with, no issues. Made what was a bad day into a better one--seriously, who wants to be sidelined by a blow tire? Thanks again, Bob!

Bob Ward's Towing is an exceptional towing company, I really don't write review often but he…read moredesereves a 5 star review after my experience today. My car broke down on the 495 beltway, I called my roadside assistance and was told they would arrive from 45 min to well over an hour. Bob saw my car, pulled over to help me and got me to my mechanic very quickly. I cancelled by roadside assistance as Bob was able to get me off the side of the beltway immediately. His rate was very reasonable and he is both courteous and professional. I highly reccomend Bob Ward Towing for all your towing needs. Five star, A++ Service.

My car wouldn't start and they came through and saved the day. They arrived in the time that they…read moresaid they would, 1 hour. I wasn't waiting around for 3.5 hours like AAA had me doing last fall. The towing process was quick, safe, and seamless. The price was competitive yet still lower than the other quotes that I received.

Wuick service and very friendly plus they were priced better than every other roadside serviceread more

Repaired correctly first trip to garage. Very competitive pricing. All parts replaced covered under…read morewarranty. Quick turn around time also. Been "our" garage for over 7 years and have never let us down!

I had the pleasure of using their tow service. Rudy was the driver. I was extremely pleased with…read morethe way he handled my car when loading n off loading from his truck. (I was broken down in the middle of the road and couldn't move the car plus it was raining.) My neighborhood streets are very narrow and I was concerned but Rudy had no problems and is extremely qualified to drive that rig. He's one of the good guys you hope you get. Oh, I've never seen a more efficient tow driver. He was ready for me to get out of the car even before I had gathered my purse, rain jacket, n water bottle. He was quick. Thank you Rudy!!! I hope the Exxon knows how great you are!!

I would give ZERO stars if possible. The owner of this company, "J", employs dishonest business…read morepractices and I will be reporting him to the BBB. J originally quoted me $225 to have my disabled car towed to a local repair shop. I told him that I preferred to wait until morning so that I could speak to my insurance company about coverage. He stressed that as long as I had coverage, my insurance would "cover everything". So against my better judgement, I agreed to let him tow my car to his lot. What I didn't realize was that J was roping me into paying for two tows, one to his lot and then another from his lot to the repair shop. Then to boot, because he was out of the country for a few days, we couldn't get the details worked out with my insurance company and the car wasn't towed to the repair shop for 3 days. Long story short, I get a bill for $650. He was charging me for 2 tows @ $225 each, along with 4 days of storage @ $50/day. After paying the bill (what choice did I have?), I submitted the receipt to my insurance company who promptly rejected the claim stating that they only cover a single tow and don't cover any storage fees. This meant that they would only be reimbursing me for $225. So much for J's claim that my insurance company would "cover everything". When I called J back to discuss, he gave me nothing but attitude stating that I was being rude to him. I mean, what did he expect after blatantly lying to me and tricking me into paying for 2 tows? I will say this about J. While my experience with him was terrible, my couple of phone calls with his son, J Jr. were nothing but pleasant. J Jr. was respectful and polite and apologized several times on behalf of his father. I think pops should take some pointers from his son on how run a business IMHO.

We used Double J Towing on Tuesday when one of our vehicles battery died. We called Geico to be…read moreassigned a tow company. After we received a confirmation for a company I went out to check the reviews and they were AWFUL on every social media forum. I found Double J's in a different search. I called Geico back and asked if they could switch us to them. Geico called Double J's and checked to see if they could offer us service. They confirmed they would accept payment from Geico and gave us a quicker ETA than the first company. They showed up on time!! Mr. Jesse was nice, thorough, honest and reasonable. His assistance was above and beyond the call of duty. We have found our FIRST call for situations such as these.

Would recommend Palmer's Towing and Service. Owner is responsive and provided fair pricing.read more

I. Will Never recommend this company to anybody I get to the parking lot. The nasty and rude…read more They make me wait over an hour for my car. Cause they have it in a different lot