We recently moved into a new house. Nick and James came to our house to set up our system. Then…read moreNick walked us through the APP and how to use it. It's very similar to the one we had in Maryland but easier to operate. Both were very professional and courteous. They answered all of our questions and told us about any options we may be interested in the future, such as smoke and carbon monoxide detectors, and an annual maintenance agreement where we can save money with the plan (such as no-fee service calls). The company is in Fayetteville but they have a location in Wilmington. Overall, highly recommend this company for a home security system.

We just utilized the Holmes Security Systems team in Wilmington, NC to install a system in a new…read morehome we purchased. We called this office after using the Fayetteville, NC team for years and on several homes. The customer service and knowledge shared is excellent. Our sales consultant Sheila was wonderful. She went out of her way to meet with us, offer good advisory and to make sure the install occurred even in our absence. Josh the technician went out of his way to install items in the locations preferred by wife and to make sure that we were happy / the system was operating appropriately. Rarely do you find a business of this size that has consistency in quality customer service, quality people and exceeds expectations every time.

Vivint door-to-door sales people misrepresents the costs of their products. I was told the…read moreinstallation for the doorbell camera was free and was quoted a price higher than the actual costs of the camera. I was charged for the installation after being told more than three times that is was free, and that was the reason no other discounts were offered. Order-Specific Monthly Service Fee $5.41 Estimated Cost Summary Total Equipment Cost $377.78 Equipment Vivint Doorbell Camera Pro (Gen 2) Qty: 1 $249.99 Installation Fee Qty: 1 $99.00 Equipment Subtotal $348.99 Estimated Sales Tax* $28.79 Estimated Total Equipment Cost $377.78

"Door knockers" ignore clear No Trespassing signs in communities, knocking on doors multiple times…read morea day. Particularly appalling is the elderly residents being bothered after they've gone to bed. Police involvement is next. AVOID!!!

TERRIBLE! We had 5 door sensors, smoke alarms, etc. installed less than a month ago. One of the…read moredoor sensors fell off which made us nervous, so we stopped arming the alarm. Then a few days later, another one. Then a third! The hardware is absolute crap!!! I called to get the hardware refunded and cancel the service, but they will not refund it until there are three separate technician visits where it is deemed unrepairable. The trust is beyond broken. We leave our dogs at home and would never risk arming faulty hardware for them to listen to the alarms. So the "6 month money back guarantee" is absolute crap! It is a "we will keep sticking shitty hardware on your wall until you reach the 6 month period and cannot cancel". DO NOT PURCHASE ADT!!!

Holy smoke!! I called last week to have cameras installed in my home. Kristen had NO idea what…read moreshe was doing. I called back the next day and set up appt for 2:00 today. Monday 4/17. This morning I received a call saying I had a WINDOW of 4 hours when the representative would be here. Totally unprofessional . I called Custom Security and they are coming today at 2:00. Stay away from ADT and use a local well established company.

Hooked up my new camera system and motion lights like it was child's play. I struggled getting the…read morepackaging out of the boxes. So many pieces and details that I very overwhelmed. I had no idea that he could help setting up my Amazon Firestick as well. What a Godsend. I highly recommend Home Tech Solutions. They truly do provide the solution to your electronic needs!

From the owner: Computer Repairs, Home Automation, Home Security Systems, Cell Phone Repair, TV Wall Mounting, Home…read moreTheater Setup

Just had our cable provider changed to Focus Broadband and service was impeccable! Our technician,…read moreJohn was very knowledgeable, professional and friendly! He had to do some detective work to figure some things out and had everything working within an hour. Thanks for the great job!

My Internet is so bad at connecting that I'm gonna throw my phone at the wall it's beyond ridiculousread more

Chad was on time, knowledgeable and polite. He completed job as promised and charged as estimated…read more I would highly recommend this company for any of their advertised services.

From the owner: Partnering with a certified professional from Castle Alarms allows you to breathe easy and enjoy…read morehassle-free power management solutions for every type of electrical application. Serving home and business owners throughout the Myrtle Beach area, we're known for top-of-the-line security alarms, security cameras, and fire alarms. But our expertise doesn't stop there. We employ a diverse group of dedicated experts who understand the true meaning of what it takes to be a low voltage electrician--focused on putting your goals and needs first. So whether it's installing security and intercom systems or stepping up your movie nights with a custom home theater, leave it to the experts at Castle Alarms to get the job done right.

I had an outstanding experience with my...CPI Technicican I…read morehad an outstanding experience with my security installation representative Albert. From the moment he arrived, he was professional, courteous, and extremely knowledgeable. He took the time to explain the installation process, answered all of my questions, and made sure I felt completely comfortable with the system before leaving. His attention to detail and commitment to doing the job right really stood out. Everything was installed neatly and efficiently, and he made sure all components were working perfectly. I especially appreciated how patient he was in walking me through how to use the system and app. It's clear he takes pride in his work and genuinely care about customer satisfaction. I couldn't be happier with the service I received and highly recommend them to anyone needing security installation with CPI Security.

Stay away from them! I cancelled my service when I moved and they decided to put it on a six month…read morehold without my authorization. They then charged me for service after the six months and refused to refund even though their records said I moved. It was only through threats of a formal complaint to the state for theft that they finally agreed to refund. This was the second time they charged me for service not performed and made getting a refund difficult. The state should be looking at their billing practices.