Came in to SouthStar Bank to open new account. Jazmin, one of the personal bankers, was…read moreknowledgeable, courteous and helped me through the whole process. She explained all the accounts available and mobile features. Quick and easy process.

I have been a customer of South Star Bank for 15 years and have never had any problem. They are…read morealways nice, smiling and helpful.

We had an absolutely wonderful experience working with Kristin Bailey and her team at LoanPeople…read more From start to finish, they were professional, transparent, responsive, and incredibly easy to work with. Buying a home can be stressful, but Kristin and her team made the entire loan process feel smooth and manageable. They worked extremely hard on our loan, followed through on everything they said they would do, and kept us informed every step of the way. What stood out most was their honesty and integrity-qualities that can be hard to find these days. Kristin truly went above and beyond to maximize our seller credits and delivered exactly what they promised. We always felt like we were in good hands and that they genuinely cared about helping us get the best outcome possible. We are so thankful for all of their hard work and dedication. I would 100% work with Kristin and her team again and highly recommend them to anyone looking for a lender they can truly trust.

Amanda Stewart is wonderful to work with. Extremely responsive, thorough, and took a genuine…read moreinterest in helping my husband and I as we navigated the first time home buying process. 10/10 service - highly recommend Amanda and her team.

Denise was on top of my mortgage loan from day one!! She handles a major hurdle with my former…read morelender and stepped in to close our home loan. Denise is awesome!!!

My wife and I had recently decided it was time to move on from our old home and buy a new house…read more After searching for about two months we finally found our new place! The next part of the process was to get a loan to finance the purchase. Since I had a fantastic experience with New Horizon Mortgage on the refinance of my prior home loan, we decided to utilize them again. Once again, they did not disappoint! Steve and Melissa made the process really easy for us and answered any questions that came up! Steve even promised to keep an eye out for us when mortgage rates drop so we can look to refinance. Awesome service and professionalism! It is no wonder they have been in business for over 27 years!!

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

I can't thank Jennifer Wolf enough for her professionalism, her efficiency and excellent…read morecommunication. In my time, I have dealt with many loan officers both professionally and privately and she certainly is a member of the Best of The Best Club! I would recommend her to anyone!

Jennifer Wolf is the best of the best. She does all my personal loans and is not only an excellent…read morelender but she thinks outside of the box. She's made many of my clients dreams a reality.

Jolene and her team have done a mortgage AND a Refi for our family and both times the service was…read moreperfect! We were able to get a great rate, communication was never lacking and it really felt like the team cared not only about our outcome, but also that we were comfortable with the process! In a busy market such as this, we appreciate not being thought of as "just the next deal". Highly recommend!

It was a pleasure working with Jolene Jaehne at First Centennial Mortgage. She made a stressful…read moreprocess easy to deal with. Her knowledge helped us make the best choice for our situation. Highly recommend her!

I tried using this lender when purchasing a home. The approval process was easy but there were long…read moredelays in communication that cost us as we were trying to make offers. We would blindly make offers without really know what our monthly mortgage payment would be because it would take days to get a call back. We ended up switching mortgage lenders and got much better service from the new company. Janelle is very nice but does not have a knowledgable support team to help answer questions when she is busy.

Simply the best.you can work with. I have dealt with Janelle and her team many times over 20+ years…read morefrom my first home to my dream home. Every time I close I know I will call her next time. So will my family, friends, and everyone else I have ever referred to her. Can't get a better track record than that! All the nightmares you hear about mortgage loans and getting closed just don't apply with this team. Done as promised, when promised, and for the price promised (or less). Compare that to anyone else in the business! No contest!!

Good luck trying to get in touch with someone from your home. The app was down today or appears to…read morebe. I tried calling in and it routs you to a different number where you have to know your account number to get placed into the queue to talk to a person. I hung up and called the main line and again was on hold for over 10 minutes. No one ever picked up finally gave up. Customer Service with RBFCU seems to be greatly lacking. I recently tried to get some papers notarized for my son and was told after waiting 10 minutes in line that since he did not have an account only I did that they could not notarize his paperwork. Anyway, I will be looking for another bank in the near future.

Talk about genuine customer service and transparency. It was so awesome to go to this bank and just…read morebe treated like a human being and have conversations like everyone there was your personal friend. Not to mention the incredible about of information and savings options that are offered. Would highly recommend!

Phil and I did a 1-hour consult, and it was so informative. He really took his time to answer all…read moremy questions and explain the things I didn't understand. His knowledge in this industry is so valuable. The most incredible thing to me was the follow-up email he sent of resources for my next steps and a recap of my personal priorities he and I mapped out on the call.

They say that 43% of first time marriages end in divorce and 38% of those marriages end because of…read moremoney problems. My husband and I got married two years ago and were on the same page for just about everything EXCEPT money. While we had good spending/saving habits (no debt, lived on less than we made). However, things like tracking the budget and deciding what money items were important to our household.... were a mess. I found Julia and Art of Finance from their PBS web series on YouTube, Two Cents and was thrilled to see her vivacious personality and willingness to cut through the BS wasn't just an act for the camera. My husband and I made the financial commitment to sign up for Cash Flow Coaching with Julia and Kara, and while the initial stick price left me questioning, I can say it's the best money we've spent since being married. Art of Finance gave my husband and I a shared language and sense of ownership over our budget and money. They helped to prompt questions and discussions on what we wanted OUR lifestyle and money goals to be as a newly married couple. Because of cashflow coaching, my husband (the nerdy spreadsheets guy) learned to let go of full control of our finances and we were able to work together as a better as a result. And me (the fun person who hates spreadsheets) has learned to take an ownership piece in our finances and use a budgeting software that makes us both feel informed on our money decisions. Regardless of if you're single, newly married, or have been married for years, I would HIGHLY recommend joining up with Art of Finance and making the commitment to get your budget right and stop stressing about your money. P.S. Shout out to Kara who's a tech wiz and fixed all my budget software problems. Even if we hadn't gotten any coaching, she would have been worth the cost of the course herself.