Due to google reviews having a word count I can't get the full story out for everyone to see, but…read morethe good news is Facebook doesn't have a word count when posting to their reviews there. That being said this is by far the worst car buy experience I've ever had for about 37 different reason, they have dropped the ball more times than I can count and I've had to do a lot of follow up work to just get basic stuff done. They sold me a mechanically broken truck lots of worn suspension parts as well as a TQ converter that went out 1000 miles later, they messed up my paperwork at least 4 times and then made promises they couldn't keep more than once. Oh and to top it off they never filled my registration to the MVD so 6 weeks later I still have no plates and is no longer street legal because it expires tomorrow 10/28/25. I wouldn't recommend this place for a car purchase if it was the last place to buy in the PHX metro area. Please check their FB reviews before buying here! I'd give this place a negative 5 if I could. DO NOT BUY FROM HERE! Edit.... As of 11/7 I spoke with the owner because he wanted yo try a reconcile the situation, in the process he called me a perfectionist my expectations were to high for a 27k used truck and I was the problem and the outlier out of all of his customers. It was very insulting a rude and a huge waste of time due to him not responding after I sent him the final invoice of the repair bill to get the truck I owed for 1000 miles back on the road. 2nd edit... as of 11/20 he told me I never brought an of these issues up to him and his team and that It was my problem to solve. If you buy a vehicle be prepared to be screwed over the entire time.

I suggest to buy a vehicle some place else. I had nothing but problems with the chevy avalanche I…read morebought from them a month ago. It was leaking oil extremely,so I took it back to them and they said they fixed it the next day same thing oil everywhere so I took it back the second time they told me it is the rear main seal and tried to charge me 600$, luckily the finance company was on my side and now didn't have to pay the 600$ or i would have been ripped off because it is now still leaking and these guys were real rude about it. After all this i asked them for a work order receipt witch took them 2 days to get to me and the work order was total fake and made up what a joke.i will never buy anything nor will I send anyone there to purchase or have there vehicle worked on by them. If you do consider doing g business with them I can honestly say "BE CAREFUL!"

On a recent Saturday afternoon I went into Bell Honda to see what they had in regard to a 2026…read moreCivic LX. I'd been doing my 'homework' and knew what would suit my needs the best, but not necessarily ready to make a purchase. Once I arrived at the dealership I was promptly greeted by a fellow named Armaan Underwood. After just a few questions, Armaan took me inside (out of the 112° Phoenix heat) to continue our conversation. Knowing what kind of vehicle I wanted, I also knew what I could afford to spend in payments every month. Ambitious as heck, Armaan was determined to put a deal together with me, to see me buy a new car. "I got you" Armaan kept telling me. For a guy who was just going to look at a Civic LX in person, I am now an owner - a lot of this decision due to my interaction with this fine young man. I was offered a payment I can afford, a fair price for my trade, and the financial 'back end' experience was comfortable as well. Quite simply, if you're in the market for a new Honda car or SUV, Armaan Underwood at Bell Honda is the guy you need to go see!

The only real complaint is that these dealers are now using highly deceptive advertising methods,…read moreand it is not just this location, but in many places that I have discovered recently. Dealers are resorting to jacking up the sale price of the used vehicles with "Dealer Add-Ons", for a variety of unnecessary products that provide no real value to the customer but is a method to increase gross profits and the internet has made it increasingly difficult for them to generate profits as a result. I went in to purchase a vehicle to upgrade my daughters current car and during the first pass, they added $1,854 to the price of the vehicle, when I had already received a quote online from the Autotrader ad for $14,890, plus tax, registration and documentation fees, nowhere on the online ad or in the emailed response was this ever disclosed and when I spoke with the internet representative on the phone, I asked about any additional fees and she said that there were NONE. Therefore that evening we made the 2.5 hour drive up to purchase the vehicle and while I did not expect a decent trade in value for her car, and I removed it from the deal and was prepared to pay cash or finance it, and when I voiced my disappointment over the add on, they reduced it by $1,355 and said that they always add the $499 fee to all their used cars. Which I think was for paint sealant??? In my past 40 years of buying cars, 25+ units in total, I have NEVER purchased this junk and never had any paint issues before. Plus, I know the game, I have worked in the retail automotive industry, as a sales consultant, new and used car sales manager, finance manager and service manager, for several dealers and promoted the same junk, but these are not mandatory and you DO NOT need to accept this nonsense, ever and it is always your choice to simply walk away and keep that money in your pocket. I refused and said that I would keep my trade, but still buy car at the $14,890, plus TTL, because it was actually at the low book value and as it was the deal that was sent to me via email, and take it home that evening, but the sales manager refused to budge on the $499, which again, not sure what it was for, but never disclosed until we sat down to work out the contract. So, we left. I also had to say that his sales team was not very well prepared, looked rather sloppy, and I would have trained them far better than how they both looked and spoke to me. I fully understand this industry, and there is nothing wrong with making money in car business, it can be very lucrative and fun, which is fine, but let's not get too ridiculous about it paint sealant and such on a "used vehicle". My only real issue was the deceptive tactics, which to me appear to be border line illegal and they certainly seem to be deliberately working on being deceptive, so don't fall for it. From my past work experience, most individuals are not prepared to deal with professional salespeople who would convince people to agree to spend money on things that they really did not need. Many products are good, GAP, Warranty and such, when the risk warrants the investment, but do your own research and do a careful analysis each time. Plus, even these products are negotiable and come with 50% to 200% markups, as I would do in the past. We did find a very nice unit, for $3000 more, but a newer model and equally equipped, plus she is happy and guess what - NO "Dealer Add-On" fees and a good value for the money. Go out there and shop around but ask questions and don't waste your time or their time as well.

Nick and Shayla are amazing people and helped me get into my first new car! They provided legendary…read morecustomer service and made sure to walk me through everything I needed to know. Highly recommend!

Nick is a true gentleman car saleman Words can't describe how I feel about Nick he is honest and…read morekind to me He went backwards to make feel like a super client of his So wonderful to deal 5 stars is not enough because after we purchased a car from him He continues to help and make me at ease He went beyond and Carter to our needs Thank you so much When we need any cars again, we will go to his company first Thank you so much

Got a 2013 Dodge Dart for my daughter and they made sure everything was good with the car because…read moreshe will be driving it to go to college. The process was easy and the car was afforadable.

Bryan and Wayne are great. Great communication, stand by their work and trucks, and go the extra…read moremile to help people out.

I purchased two cars from Timmy. This is a family owned shop that is honest and been there for…read moreyears. I highly recommend Stopping by if you're looking for a vehicle at a decent price and good people.

Bought my first car here! Everyone was super helpful, welcoming and friendly. I couldn't believe…read morehow honest they were....not pressuring at all... made the process so much more easier. Tim is like an encyclopedia. Even though my car was used and it's been nothing but great! Recommended this place to my whole family and friends!! Definitely coming back next time to purchase my next car!

Very pleasant experience. We showed up unannounced to look at a vehicle and they were very…read moreaccommodating. They were very knowledgeable and friendly. Recommended

My rear window had been previously tinted, but over the years had gotten really bad where I could…read moresee out the rear window and had essentially melted to the rear window glass. I brought my vehicle to Copper State MotorSports and could have not been more pleased with the price and high-quality window tinting they did for me, GREAT JOB! Thoroughly impressed with the overwhelming high customer service and quality of the job they did for me. I would highly recommend Josh and Mike to anyone who needs window tinting. I couldn't have asked for a better team to help me out. They're the best! Thank you, Truly a Satisfied Customer I wasn't able to post some photo's that I had taken.

Sunday morning, instead of brunch we've decided to take a walk around the dealership for a newer…read morevehicle. Bell Road Toyota has treated me well the past 2 years, so why not. Met with Jarrod, very nice guy. He walked us through the used car lot with zero pressure and provided vehicle information as if he has studied everything about each vehicle, pretty great. Didn't think I was going to buy today but Jarrod helped us out with a $$ that we could not resist. Thank you Jarrod for your help and understanding of our financial situation.

HONESTIDAD e INTEGRIDAD brillan por su ausencia en este dealer…read more Le doy 1 estrella, porque no existe 0 estrella. RESUMEN: Compramos un Camry 2025 el día 08/09/2025. Llamamos al vendedor el día 08/11/2025 para comentarle que regresamos el Camry por no adaptarse a nuestras necesidades, él dijo que no había ningún problema, que acudieramos al dealer., lo cual hicimos el día 08/12/2025. Adquirimos una TACOMA 2025, pero nos incluyeron 12796.00$ por regresar el Camry y desaparecieorn los 2000.00$ que dimos de downpayment. He intentado contactar al Sr Diego Muñoz (Manager General de Ventas) en varias oportunidades, pero ha sido imposible. Le he dejado mensajes con la recepcionista y otros empleados, desde que el intento contactarme el día 11/04/2025, pero hasta la fecha sin respuesta alguna. Es por todo lo explicado anteriormente que deben tener mucho cuidado, ya que evidentemente hay personas disfrazadas de ejecutivos que son depredadores financieros, quienes a través de prácticas y tácticas inescrupulosas nos engañan, haciéndonos quedar como estúpidos y además tomando el dinero de nuestro esfuerzo. Empleados involucrados: Jesus Vielma, Gabriel Vielma, Kevin, Jose Almodovar.

I had a great experience at AutoNation Chrysler Dodge Jeep Ram in Phoenix. The staff was friendly,…read moreprofessional, and helpful from start to finish. They made the process easy, answered all my questions, and made sure I felt comfortable throughout the visit. The dealership was clean, organized, and welcoming, and the team really took the time to provide excellent customer service. I would definitely recommend AutoNation CDJR Phoenix to anyone looking for a vehicle or needing help with their automotive needs. Great dealership and great experience!

Thankful for all the bad reviews. Businesses like this should not be allowed to continue…read more Thanks to the help of the yelp community I did not purchase a 2024 Jeep grand Cherokee L from this dealership. They should beg people to buy from them with horrible reviews I have read from here. Completely unwilling to negotiate on a hail damaged jeep. With all the reviews on them selling lemons I can only imagine what else would have been wrong if I went through with the purchase. Taking my business elsewhere. Follow up 7/8/2026 After the dealership responded to my review asking me to call so they could resolve the issue, I gave them that opportunity. I spoke with a manager named Juan, but unfortunately nothing was resolved. Instead of addressing my concerns, one of the first things he asked was whether I had left the negative review. When I said yes, the conversation quickly shifted to criticizing me personally, including questioning what kind of person leaves a bad review without doing business. The problem with that statement is that I did attempt to do business with them. I was prepared to purchase the Jeep with cash, but my experience during the sales process led me to walk away. I genuinely hoped this follow-up call would change my opinion because I feel bad for the owner seeing so many negative reviews. Unfortunately, after giving the dealership a second chance, my experience only reinforced why so many customers have shared similar concerns. I believe reviews should reflect actual customer experiences, and this update is simply an honest account of mine.