Thanks to Thad and the crew at the Grease Monkey on Bell for making my first AZ automotive…read moreexperience a good one! I've had the same mechanic for about 30 years (a family owned & operated shop in WA), and the thought of going somewhere else petrified me. I really needed an oil change and tire rotation and chose Grease Monkey on Bell based on Google & Yelp reviews. I was greeted right away, explained what my needs were, and Thad did his best to reassure me that I would be well taken care of, they would show me all parts before replacing, and would not try to upsell me. He also said they have bays in back with mechanics to do other work when I need it. I did need a few other things (rear brake light, wiper blades, cabin filter) and each time someone came in to get my approval. I had no idea my wiper blades would shred in the heat! If it's raining, I'm more likely to be standing outside letting it hit me in the face than going for a drive. They were very patient in getting me every discount they could. Coupon codes from the website AND a senior discount! In and out in less than an hour, including wait time to get my car in the bay. The website did mention a carwash, which they don't have at this location, but that was not a deal breaker at all. I highly recommend this location and will definitely go back when I need anything else done.

There are honestly no words to describe how incredible and outstanding Grease Monkey is!!! As a…read morefemale, especially! They are so honest and never try to take advantage. I literally feel safe coming here knowing that the mechanics will tell me everything wrong with my vehicle, and what really is important to get done, and what can wait. I highly recommend Grease Monkey.

They charge $25 for a flat tire repair and $35 for a tire rotation. The only tire shop I know of…read morethat charges a fee for these services. I called before going in and these prices weren't mentioned until then.

Precision Auto efficiently converted my air suspension system with a Strutmaster product tailored…read morefor the 2015 Ram Rebel, replacing the air bag system. Their pricing was very fair, and their proximity to my home allowed me to conveniently walk back and forth, eliminating the need for drop-off and pick-up arrangements. In addition to their main service, they identified additional problems, providing me with cost estimates and conducting a thorough truck health assessment. I am satisfied with their service and intend to rely on them for future vehicle repair requirements.

Honesty and integrity always honest and does not try to add…read moreon unnecessary services. Eric and Mandy are nice as well

The hunt for a mechanic is always stressful for me. Had my last for near 20 years. He retired…read more Found this place Ron help and the reviews sounded very good! That's what brought me in.Happy to say they are all right. Eric and his crew and wife made us feel exactly the same. Two vehicles were worked in and the experience felt personal. Again! Hallelujah! Thanks guys. We will drive many extra miles for your personal service model and honest business practices. Thank you!

I normally don't leave reviews, especially for something that happened a while back. But as I'm…read morecurrently looking for a place to service another 4Runner, I felt this experience was worth sharing. A few years ago, I took my first 4Runner V8 to Toyoworks for a timing belt and water pump replacement. They advertise themselves as Toyota/Lexus specialists. Unfortunately, the timing belt was installed incorrectly and snapped while the engine was running -- under their care. This caused major internal engine damage, including several bent pistons. To their credit, they did repair the engine. However, they still charged me for the original timing belt service, which I now understand should have been waived at minimum. According to Arizona law, auto repair shops must perform services with reasonable care, and if negligence leads to damage, they can be held responsible (see ARS § 12-561 and the Arizona Consumer Fraud Act § 44-1522). The most frustrating part is that the engine was never quite the same after the repair. It developed a light "ticking" noise and felt like it had lost some power. I ended up selling the vehicle later on, but that experience stuck with me. I'm not posting this to discredit the shop -- I know many people have had good experiences with Toyoworks over the years. I'm simply sharing my own so others can ask the right questions and fully understand what kind of accountability is offered before committing to major work.

I came across Toyoworks while looking for a place to service my Prius. They were honest when…read moretelling me about the condition of my car. They said it was in great shape. I did a 100,000 mile service and coolant flush and exchange. It was a pretty good experience and will definitely return.

I'm so happy with the service that I always get at Christian Brothers Automotive. I've been taking…read moremy 2003 Mercury there since 2022. I particularly appreciate their guarantee. They really do honor it. Highly recommend.

Yesterday when I was driving home, I was notified that my mounted third brake light needed a new…read morelightbulb. I pulled into Christian Brothers to get a quote. They said it would take 1.5 hours and it would be $362. I said no and walked out. I went home to Google how to do it. I then went to Auto Zone, bought 2 lightbulbs for $12. They even installed it for me. It took them less than a minute.

I am picky about where I take my vehicles I picked…read moreThunderbird automotive because of reviews on yelp an was not disappointed. Customer service was excellent the staff very friendly let me know what was need to be fixed Work was done quickly! A automotive place can trust This will be my go to place when repairs need be done on both vehicles and pricing was fair and one more thing very happy it's like a brand new car runs GREAT!!!

I brought my vehicle to Thunderbird Automotive Specialist with a fully functioning cruise control…read more It was working perfectly the day I dropped it off. When I picked up my car, the cruise control was no longer working. When I brought this to their attention, I was met with skepticism, as if my concern wasn't valid. That was frustrating, especially since I know my vehicle and how it was operating prior to service. They asked to keep the car for further inspection, which I agreed to. A couple of days later, they informed me the issue had been "fixed." However, when I asked what the problem was, I was told it was the cruise control switch. What raised serious concerns for me was what came next. When I asked for documentation or a repair record, I was told there was none--because the mechanic had paid for the part out of his own pocket. That explanation simply does not sit right. If a repair was performed, there should always be documentation--regardless of who paid for the part. Transparency is basic professionalism. The lack of paperwork, combined with the fact that the system was working before my visit, strongly suggests something happened while the vehicle was in their care. More disappointing than anything was that no one took responsibility, and no apology was offered. Mistakes can happen in any shop--but honesty and accountability matter. Because of this experience, I will not be returning.

Imagine a beautiful Arizona weekend, finally blessed with perfect weather. I decided to take my '84…read moreMercedes convertible for a drive, the kind of day that feels made for cruising. Suddenly, an awful grinding and squeaking sound erupted from my driver rear wheel. In a panic, I searched for the nearest small business mechanic open on a Saturday and found Bell Road Auto. Reinette answered the phone and immediately put my mind at ease. She assured me they'd take a look and urged me to come in ASAP. I carefully drove over, and Andy got to work right away. In just 30 minutes, they discovered the culprit--a pesky rock lodged in the wheel. To my surprise, they refused to charge me for the diagnostic or the time they spent fixing it. Their kindness and honesty left a lasting impression. Bell Road Auto has now earned a lifelong customer, even if I have to drive a distance to get there. Andy and Reinette are proof that local businesses still care, and they deserve all our support. Thank you for making my day better and treating my vintage European car with such respect!

I've been coming here for years and this is the place I refer to others. It's family owned and…read moreoperated and they have always treated us well. The pricing is fair and the service is exceptional.

I strongly advise against taking any vehicle to North Mountain Auto. On 04/08/2026, I brought my…read more1996 Ford Probe GT to this shop for a water pump replacement. Dashcam footage explicitly shows the vehicle running perfectly fine that morning while it was at another shop receiving an estimate. It was dropped off at North Mountain Auto two hours later. On 04/13/2026, the vehicle was pulled into their bay exhibiting no problems, yet it exhibited severe running issues immediately after their "repair." The vehicle was subsequently removed to a neutral third-party shop via a recorded and documented chain of custody on 04/27/2026, ensuring no claims of tampering could be made. Independent diagnostics have since confirmed catastrophic engine failure, including air passing through the piston rings and a 25% leakage around the exhaust valve on Cylinder 5. Far more concerning than the mechanical destruction is the actively documented fraud and attempted cover-up. Forensic dashcam video and telemetry data captured the shop engaging in billing fraud by charging for one type of product (Asian vehicle blue coolant) while explicitly using another. Furthermore, on 04/20/2026, approximately an hour before I arrived to pick up the vehicle, the mechanic is recorded stating to the front desk that he had already lost two days the prior week and five hours that current day on the car and was "done." Twenty minutes later, footage shows them manually overriding factory settings via the base idle set screw (BISS) in a deliberate attempt to hide over 30 documented engine stalls and doctor the vehicle just enough to collect payment. This override occurred on four separate occasions. Additionally, the intake plenum was removed. There is absolutely no reason for its removal during a water pump replacement other than assessing internal damage; it provides no extra room or access and is 100% unnecessary. Both the mechanic and the shop stated they hadn't "worked in that area," claiming the damaged wires and broken clips had nothing to do with their work, which the visual evidence explicitly contradicts. When the shop realized my dashcams automatically trigger upon movement or when the key is turned, they attempted to format the memory cards twice while the car was sitting in their bay: once on April 15th, and again after hours following a "stealth" repair on 04/22/2026. This constitutes direct spoliation of evidence to cover up their actions. When I reached out via text message, they immediately denied warranty coverage, blamed the car, and then blamed me. However, until this week, they had no knowledge that the dashcam footage was NOT actually deleted. If you're going to perform such acts, you may want to research the specific dashcam to know how to format it. Just saying. I have retained a 236GB forensic data drive documenting every action taken in their bay. Now that every legal and regulatory action has been filed and is underway, I am leaving my experience here to help prevent others from suffering the same fate. Do not trust this shop with your property. Billed $2282.49 for them to destroy the drivetrain.

I love love love North Mountain auto!!! They fixed my ac a few days ago and I have told everyone…read moreI've talked to since how amazing this place is. They were mindful of the time I was working with to get it checked out (had to get my son from school that same day) and had it fixed in that time too. It cost the same for the fix as other places were charging just to diagnose the issue. I could tell immediately when I called that this was where I wanted to go because when I said the ac wasn't working, this was the first place to ask for context of what was going on. The other places I spoke to told me their (expensive) fee to diagnose. When I brought it in they offered a complimentary Lyft ride so I could wait at home. They texted me the repair details so I could approve it and then was able to come back just in time to get my son from school! I am so impressed at their kindness, honesty, process, and customer service! I rarely leave reviews but made a point to write this because they deserve it!