Aesop is a nice outdoor shopping mall in Oak Brook, IL…read more The layout is similar to pleasant prairie mall in Wisconsin, and Deer Park shopping outlet in Illinois. There are multiple levels to this mall and a mix of higher end stores and regular mall stores (but no bath and body works surprisingly). The parking garage can also be a bit confusing so be careful and read the signs in there. There's a handful of dine in restaurants, a small food court, a AMC Theatre and multiple game venues for entertainment, so there's more than just shopping. I'd recommend coming to this shopping mall in the spring or summer, but definitely not the winter considering it's a lot of walking outside.

Wow this is my favorite places to go shopping. It has everything I can imagine and what I love the…read moremost Of this center taxes are way lower. I like the Apple store, nordstroms store, sacks fifth ave. Tiffany, The newly renovated Louis Vouiton store and the Hugh amonunt of restaurant with in the same shopping center. Everything is already decorated for Christmas. They also have a Cinema to watch your favorite movie and a LA fitness so basically you can spend the entire day and you will never get bored. Love this place

ここのショッピングモールはシカゴで1番好き。 用もないけど行く場所。…read more 土曜日にシカゴダウンタウンの宿をチェックアウト。 近くのハーツにレンタカーを取りに行く。 返しは2日後の月曜日に空港で。 ダウンタウンから空港に近い郊外宿に移動。 数年前から中心地は異常に高くなり避けてた。 今回は好きなお店、好きな場所でゆっくり過ごすのが目的。 それでダウンタウンにしたが正解だった。 郊外宿に移って2日目。 行ったのはミツワで歌舞伎揚購入と名物ピザ屋さん。 何もせず宿の部屋で映画見て、ジムで運動して、 後は部屋でぼーっと過ごして、 16時に宿を出てショッピングセンターへ、 ここでトラブルが発生。 今回、トラブルに遭ったのでは無く、 私がトラブルを起こした張本人。 駐車場の止まれの停止から動き出した時に、 カーブで感覚が掴めず、隣のラインに入って隣の車とぶつかってしまった。 私の車線超えミス。 18才で免許を取って事故を起こしたのは初めて。 あーやってしまった。。、私何やってんだろ。 相手の女性ドライバーが凄く良い人だった。 心配しないでと私の手を両手で握ってきた。 よっぽど私が不安そうな顔だったのだろう。 彼女はパトカーを呼んで、私はハーツに連絡し、 警官が入って3者で事故検分が始まる。 停止からの1メートルもない数秒の動きなので、 互いに歩く速度。 傷は擦り傷が互いに30センチくらい。 2台ともこのまま運転しても問題ない。 別れ際も大丈夫、心配しないでと言って、 最後に手を出して握手を求められた。 私がごめんなさいと最初に謝った事が、 アメリカ人にはかなり新鮮だったのかもしれない。 こう見えて私とても素直です。 夫婦で互いにノミのが心臓と認定してます。 自分が悪い時には最初にすぐに謝ります。 相手が悪い時には一歩も引きませんけど。 現場で彼女の優しさに救われた。 私も彼女の様に余裕のある人間になろうと強く思った。 車を傷つけられたのに、微塵も怒っていない。 それどころか相手に優しい気遣いができる。 多分40代くらい、かなり年下、 冷静で大人の女性だと強く感じました。 ハーツは数年前から本土でも国際免許がいらなくなった。 雛形に自分で打ち込んだ英語文を印刷すれば良い。 借りる時は日本の免許証の写真をデータに収めそれで終わり。悪い事が重なり事故時英語文を所持しておらず、 日本の免許証のみ。 宿に帰って警察官にメール添付で英語文の写真を送る。 警察からレポート番号が出たら、 ハーツにオンラインで事故届出書を提出する必要がある。 バックナンバーの写真、オドメーターの写真、 傷の写真の３枚の添付が必要。 午前2時、宿の駐車場で暗い中、 外灯を工夫して写真を撮る。 もう不審者である。 提出書類は英文でいろんな質問事項が次から次に出てくる。 書きながら彼女の名前、住所を知った。 朝の車の返却前に仕上げたくて寝ずにやった。 本当に疲れた。 朝8時発でロスに向かう。 宿を4時前に出た。 好きな場所を巡り癒され楽しくもあり、 苦い経験となったシカゴ滞在。 人を傷つけず、不幸中の幸いだったと思う。 それに安堵した。 そして出会った女性の対応に感動した。 　　 海外旅の大昔は必ず日本手ぬぐいを２本常備してた。 優しい人達にたくさん出会って助けられた。 田舎道でガソリンが心細くなった時、 先導して数キロ先のスタンドへ連れてってくれた 2人組の女の子。彼女の車はスポーツカー。 手ぬぐいをお礼に渡すと声を出して、 飛び跳ねてメチャクチャ喜んでくれた。 ただなぜか、その場所をまったく覚えてない。 20世紀末頃。 ＄をほぼ使い果たして街で銀行を探した。 ビジネスマンに聞くと、 彼は5分位の徒歩で連れてってくれた。 服はバリッとした仕立てのいいスーツ、 髪も決まってる。でも足元はビーサン。 このパターンはニューヨークでよく見かける。 この時も手ぬぐいがお礼。 これははっきり覚えてる。 場所はコロラドスプリングスだった。 この時は夫と一緒だった。楽しかったな〜。 Googleマップも無い、ネットも脆弱の時代。 もちろんWi-Fiもない。 未知の世界にワクワク。本当に楽しかった。 ハーツの保険で対応できるのでひとまず安心。 でも落ちついて考えると、 これが年というモノかと過ぎった。 高齢ドライバーが問題になってる。 私もいつまで運転出来るか。 少なくとも海外都市部での運転は60代までかも。 あと数年の一桁しかない。70代までできたら本望。 すでに都内に車で出るのが億劫になってる。 昔は小田厚をバックミラー見ながらかっ飛ばしてた。 若気の至り。すみません。 次のロスではいつも以上に慎重に運転しました。 野球観戦はやっぱり面白い。 ひとりでも充分に楽しい。 自分が時に監督、時に審判員と化してる。 流石にヤジは飛ばさん。 ダグアウト観客にヤジは似合わない。 今年はこれが最初で最後の野球観戦になりそう。 8月のボブルヘッドデーにも行きたいけど この円安物価高のご時世じゃ考える。 ちょっと食事するにも円換算すると驚く値段。 けど、来年も必ず1度は応援に行きます。 日本帰国。 家はやっぱりいいなー。夫が居る。 私の最高の居場所。 早速。夜が明けたら丸亀に口直しに行こう。 帰りにセリアで次の旅の手ぬぐい調達だ。 おしまい。

I honestly really like going to Oakbrook Center in Oak Brook, it doesn't feel like your typical…read moremall at all. It's actually a nice place to just walk around, especially when the weather's good. The whole area is clean, well-kept. There's a really good mix of stores too. You've got higher-end spots like Louis Vuitton and Gucci, but also everyday places like Apple and Zara, so it doesn't feel too exclusive or overwhelming. I've had good experiences at The Cheesecake Factory, and there are plenty of other options depending on what you're in the mood for. It's easy to spend a few hours here just shopping, grabbing a meal, and hanging out. I'd definitely recommend it if you want something a little more enjoyable than the average mall.

Hire more staff & have separate line for returns! I waited 25 minutes to return an item. After…read morereturning, I planned to shop but refused to stand in line again. Completed survey, manager called and all she could do was apologize. Customer service is the reason stores and malls are closing!

Great selection! Lines can be long, but move quickly…read more One thing about this location is the parking lot tends to be packed. Watch out for people speeding through the lot and aggressive drivers.

I am writing to formally report a very distressing experience I had today at your Oakbrook Macy's…read morelocation. I initially came into the store to return a pair of shoes, which went smoothly. While in the store, I decided to purchase a men's cologne as a birthday gift for my fiancé. When I proceeded to check out, I asked the associate to look up my Macy's credit card account, as I typically do. My transaction was declined, and I was told it was due to an issue with my identification. I explained that I recently upgraded to a Real ID and was issued a temporary paper ID by the DMV, which is valid and contains the same information as my previous ID. Instead of receiving assistance in resolving the issue: * I was told I had to call customer service myself. * I spent approximately 1 hour and 30 minutes on the phone trying to resolve the issue while standing in the store. * The transaction was retried but declined again. * I felt a lack of support and empathy during the process. This situation became extremely embarrassing, as I was left standing at the register for an extended period. I felt as though other customers and staff were watching and judging the situation, which made me feel uncomfortable and humiliated. While one associate eventually attempted to help by suggesting another call, the overall experience lacked proper customer care, discretion, and support. I am requesting: 1. A review of how situations like this are handled in-store. 2. Additional training for staff on assisting customers with credit card issues. 3. Better coordination between store associates and credit services to avoid placing the burden entirely on the customer. 4. Follow-up regarding how this situation will be improved moving forward. I have been a loyal Macy's customer and was very disappointed by how this situation was handled.

Opened a Macys credit card and i never received the 30% discount off first purchase. Spoke with…read morethem and not resolved. Closing account and not shopping at Macys anymore.

I work in the offices here, but I've come to really see the value of this center. Imagine my…read moresurprise to see they have a bar in the building! Bistro after the dark is open 2-8 (but I've heard they stay open later based on demand), and has a basic selection of beer, liquor, and wine. There is a Starbucks, a full service cafeteria with tons of fresh items, unique items, albeit all pricey items. You usually can't get away from there without spending at least $8. There is a nice little convenience shop with pop, snacks, gifts and lotto tickets. There is also a dry cleaner, a gym, several UPS self-service sites... the list goes on and on.

Note: YOU CAN ACCESS THE LV STORE FROM THE CONTAINER STORE BELOW…read more I usually order online, but decided to venture into the store for a little Christmas shopping and R&R. I was immediately met by Naeem. He was very friendly and polite. He pulled out a few bags, as I wasn't sure exactly which one I wanted. We talked through a few and made a decision. He was really close to getting me to spend over my budget, but we agreed to put it on my birthday list and let the wife have Christmas. The store smelled great. The lighting was great. They even gifted me a healthy assortment of men's colognes. See you guys for my birthday!

Should be negative stats. They made me wait in line over 30 minutes to make a simple return. I…read moreget that they want the fake appeal of being busy but that is horrendous customer service.

Been coming here throughout many years, making the trek from the far south suburbs :-)…read more Always great customer service. Family likes the selection, easy returns and account benefits. Great outside mall for food, fun and other shopping. Parking garage near Nordstrom is great. You can usually find me with other "guys" sitting on the chairs next to the escalators. :-)

You never know who you are buying from! You'd expect an upscale, overpriced establishment like…read moreNordstrom would hire only the best to guide you in your purchase. Unfortunately, one of the employees who sells shoes at Oakbrook Nordstrom should be in court & then jail for verbal assault, harassment, & bullying! The guy wears glasses, is overweight, short, & balding. He & his other short, bald friend at Lifetime Gym have bulled me several times; OBPD has multiple reports on file about these guys as does Lifetime. They have made my life at the gym a living hell as they have also recruited their other gym friends to bully me. This guy who sells shoes has come up to me at Viola, while I'm having dinner, and continued to harass me outside the gym. I suspect both he and his friends are insecure about their appearance & take it out on someone who is not insecure. I also happen to be bronze and tan, and I suspect racism is at play as well. Being a brain doctor I can say with assurance that his smoking and alcohol addictions, which are on full display at the gym and Viola, have made his frontal lobes less likely to put the breaks on his emotional, limbic brain that likes to lash out when insecurities surface. Does Nordstrom do criminal background checks? Maybe run your background checks annually; you seem to have missed this belligerent, uncouth, bully!!

From the moment I stepped into the store the great customer service started for me in this store! I…read moremet Barbara who pointed me in the direction that I needed to go. Barbara gave me a few options in her store that worked well‼ Thank God for the friendliness, professionalism and care that Nathaly delivered‼ I normally shop at another store however, the way Nathaly and Barbara serves me I might have to come here more often‼ This store has really good selections, value, quality as well as outstanding customer care‼

Should be a world record for how slow the staff are. Worst one by far. Zero urgency to check out…read morecustomers

Great deals and nice selections on shoes, clothing and other accessories for the whole family…read more Different sales each week. Easy to maneuver throughout the store. Very clean and organized. Alant and Bryan were very helpful and provide great customer service. Both team members made my return transitions quick and easy. Hopefully, this location can continue to keep up the 5 Star Review.

I have a room collection in my house where I collect shoes. Last time I saw my friend wearing Nike…read moreshoes. It was so cool and pretty. I asked her where she bought it and she gave me this location. It was far from my place so I asked my brother if he could drive me there. At first he declined it but when I said I would treat him with one pair of shoes he happily agreed. He also loves shoes. He has a lot more shoes than mine. We came here this morning. And I'm glad that we are only here since I hate crowded places. Some staff assisted us. I found shoes that my friend was wearing. I purchased it. While my brother took so long to choose a pair of shoes. I'm glad that he found one. I highly recommend this place to you.

I usually come from Chicago to the burbs to knockout shopping in one area. This strip mall that…read moreUncharted is located in meets this need. I happily stumbled upon Uncharted as I ventured the strip. At first I was rather overwhelmed and had sensory overload from al the cuteness, but quickly became familiar with the store after doing an initial walk thru. They have a nice selection of clothes and carefully curated items. I appreciate the variety and can see my wallet hurting if I brought my teen and tweenage girls. Last but not least, they had the Swedish gummy pop up selling at a great price. You bet I took advantage of that! I will definitely come back with my girls and maybe a mom's only shopping trip.

I now have been to this location two times. Each time I really like the clothing and the selection…read moreof items. Quite a diverse store and very nicely laid out. However, the first time, several months ago i checked my receipt before leaving and was overcharged by $15. I also noticed that there was nobody in the whole store to help me. No one on the floor. Somebody was at the register and no one was around to let me in a dressing room which they keep locked. The staff behind the counter did not seem very knowledgeable with their products or questions I had. So then I returned today for a second time only to find the same problems. I had to walk up to the cashier and ask if someone can let me in the dressing room. She had to leave the register to let me in. Again, where are the people on the floor? Once I did find someone on the floor ... I asked about sizing, I explained to the sales woman that the smalls that I tried on were huge. She seemed to stare me up and down and said "well you know the style now is for things to be oversized". Excuse me? First of all I'm fully aware of that but I'm 5 foot tall and 115 pounds and there's a difference between oversized and falling off me. I had to repeat this to her 2 to 3 times and then I started to think why am I explaining myself to her? Why can't she just give me an answer or find my size? Then she gave me the wrong information. I was told an item could be ordered in an extra small then when I got to the counter, at checkout, the cashier said it could not be ordered but she had no idea why. I asked her well, can I order it? She said "I don't know". And then she told me again that she doesn't know the reason why she can't order it. She never offered to call a manager or to escalate the issue to find out. I went on the website as I was standing at the register to try to find the item and she was of absolutely no assistance to even help me find the item on the website. When I got my receipt, I didn't understand some charged items and I never got a separate receipt for the one item that she ordered to have shipped to me. Then she told me I should get an email. I never got the email. Then she told me to snapshot a screen of the order number. And then what? She had no information on how the shipping even worked. She had no clue. The worst part about it just like the first time in that store the employees didn't seem to care. My first and second time was not with the same staff member, but my experience was the same. So I asked for the manager. The manager was helpful but why should I have to ask for a manager? The manager couldn't figure out either why I did not get a receipt or a confirmation of my item that was ordered so she said she would call me tomorrow. She said she wanted to look into what the problem was. I found it all quite strange. It seems like the store staff is unmotivated don't care and are not properly trained. They're also not very friendly ( aside from the manager). So I really do like the items in the store, but in my experience, the customer service is severely lacking. It's too bad because it's a nice store, however seems poorly managed. Oh, and not to mention the part where an employee knocked on my dressing room door, wondering when I'm going to come out as another person had to use the dressing room. I understand that there's only two dressing rooms, but I brought a ton of stuff in with me because of the great trouble it takes to go back-and-forth and finding someone to open it.