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    RE/MAX Flagship

    2.3 (3 reviews)
    Open 9:00 am - 5:30 pm

    Services - RE/MAX Flagship

    Buyer's agent

    Listing agent

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    11 months ago

    I would never buy or sell a property again with Barry Gross. There are many honest and ethical agents in the area.

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    6 years ago

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    10 years ago

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    Lila Delman  - Compass - Washed dirty towels and mop head

    Lila Delman - Compass

    (23 reviews)

    We walked into our rental and their were dirty towels in the bathroom. I had to clean before…read moreunpacking. The air conditioner cover panel was on the floor so we didn't dare use it.The toilet seal was not sealed. The toilet moved every time we used it. They didn't show pics of bathroom but it is smaller than a closet. To take a shower you couldn't move, you had to take the shower head up and down to rinse. I didn't call Until mid week when I finally had a melt down. My guest came and she had dirt on her sheets and being the first good grilling day and I took off the grill cover and no propane.Now I called ahead to see if grill was propane. When I made the call to complain they said I should have called in beginning of week but I told things were just going down hill.They asked if I wanted them to come over so they can show me there was propane making me feel stupid so I had to take a picture of the NO PROPANE UNDER THE GRILL!! MY BIGGEST COMPLAINT WAS THEY CHARGED A PET DEPOSIT FOR BOTH DOGS AT 300 DOLLARS AND A 50 DOLLAR CLEANING FEE PER DOG. I Told them I wanted those deposits back and cleaning deposits back seeing I did the ckeaning.I asked them what was my 500 dollar deposit for? They advertise 162 dollars a night and gouge you with all the extra deposits and they did nothing to compensate us.We got our 500 dollar deposit but nothing else.I had to wash the sheets in spare room because of sand. This is my first rental and probably my last because I have stage 4 breast cancer.They could have given me our pet deposits like asked. Kristen was so unprofessional and not willing to listen .She said it was my fault because I didn't call first day. I tried to tell her it was a snow ball effect. I WOULD NEVER RENT OR BUY ANTHING FROM THIS REAL ESTATE AGENCY EVER. I WOULD NOT EVEN GIVE 1 STAR IF I COULD!!

    This is a review of STEPHANIE BASILE at the agency, I have no real experience with the agency…read moreitself. ABOVE AND BEYOND. Stephanie handled a long distance (we live out of state) sale for us. We were able to meet in person at the beginning and I was so impressed with her professionalism, her understanding of the market (and the particular property Medway Place) and her enthusiasm. She gave us great advice about what should and should not be done to prepare the unit for sale, even going so far as to suggest well-priced fixtures we could use for some of the updating. At the same time, she wasn't pushing us to do unnecessary work, so she was sensitive to the economics. Before the opening season of Covid, she immediately got going to market the unit, holding open houses and getting sale materials out to the appropriate market. This sale required jumping through an unusual amount of administrative hoops, both before and to complete the sale, all of which she handled efficiently and effectively, as she kept us well-informed about her progress. Our sale price was just where we wanted it (a good one!!). The closing went smoothly, her office staff took care of the paperwork and she kept us advised all along the way, coordinating with multiple sets of lawyers, probate, etc.. She doesn't set up unrealistic expectations and knows her market)- we could not have been happier. The cherry on top is that Stephanie is also a really friendly, helpful, genuine and a delightful person!

    Sunrise Properties - 787 Ocean Road  Lands End

    Sunrise Properties

    (12 reviews)

    We have rented a vacation house in Narragansett, RI for the past three years that Sunrise…read moreProperties manages. They are a locally-run, boutique property management company that provides extraordinary customer service. The owners run a top notch company that excels at communication and meeting the needs of their clients. They are knowledgeable about each property and the area. The rental process -- contract and all -- is handled efficiently and with expertise. Their website is organized very well! They promptly answer my questions before the contract is signed, prior to arrival, and while we are in the rental home. They take care of any concerns or needs you may have during your stay. They are available if needed. We just arrived home after a memorable week long stay in wonderful Narragansett. It was a great experience in a rental home that is a perfect floor plan and location for our annual family vacation. We are ages 9 months to 78. Much thanks to Sunrise Properties! We would not trust arrangements for our annual RI vacation to anyone else.

    Horrible customer service to book property. They acted like we were beneath them to book when we…read moreasked if that was best price for preseason short term rental. We told them we had a funeral and needed to book asap. No sympathy. Bottom line agent said she would not let us book the property because we did not have the right attitude. Her boss went along. The agent hung up on me 4 times when asked to speak to manager. Even in our grief that would not rent. So they did not care to miss out on $3500.00 in rent for their client because they did not like us. Wow! They are very high and mighty in attitude. Don't bother trying to book with them you might not be good enough over the phone.

    Ann O'brien Realty - Rusted out Microwave

    Ann O'brien Realty

    (42 reviews)

    Narragansett student rental so cant have expectations too high, however these people are borderline…read morecrooks. They will take as much money from your deposit as possible with made up/fake damages listed. My roommates and I kept the house in good conditions and we were extremely surprised and disappointed to see another narragansett company corrupted by greed. You already overcharge for rent and your economy is ran by college students, would never recommend.

    DO NOT RENT 4 BILL SWEET DRIVE FOR YOUR URI STUDENTS-ITS NOT WORTH IT!!! Had problems since day 1…read morewith the owner. When the students moved in they had a broken oven among other things, they called AOR many times for many things, agency would send someone out who new how to fix nothing, and nothing got fixed. Talked to the owner Joe when I received the non compliance letter to find out what next steps are before I called a lawyer and he got very defensive and nasty on the phone and would not really answer any of my questions on how to proceed. Basically washed his hands of everything and said to wait to see if we get deposit back. We have already paid for cleaning and patched a hole. They are now stating that the hole wasn't patched to their liking and that we still owe for cleaning. The best part is that they want to keep the deposit because of "exterior garbage barrels: bagged improperly" (exact wording). So now we are all stuck in limbo until the owner decides if she is going to give our deposit back to us. Luckily, the parents are all on board with going ahead legally. In RI, if the owner does not give you back your deposit and you take them to court and if their reasons don't have merit, they will need to pay back double the rent plus all of the court costs. If anybody else out there has had issues, please let me know. Parents and children should not be taken advantage of because we are out of state. I see from many other comments that other parents have had to go to court to get deposits back. I am actually quite surprised they don't have any negatives on the BBB site.

    Your Home Sold Guaranteed Realty - The Nathan Clark Team

    Your Home Sold Guaranteed Realty - The Nathan Clark Team

    (32 reviews)

    This review isn't so much for the Nathan Clark team but more our agent Jeff Kawa from that team…read more This man is a machine who works all hours of the day 7 days a week. We hired him to help us find a home to buy. Jeff answered all calls and returned texts and emails in minutes no matter when they were sent. He was personable , and extremely detail oriented. We found a home in a week or two .. I'd recommend him to anyone looking to buy or sell .

    As first time homebuyers, BUYER BEWARE! This place is not honest, forthcoming, or transparent…read more Pushy to get you to sign on to their recommended services, which in turn were clearly not knowledgeable regarding our specific situation. Horrible experience where we were misled, entered into a "VIP Buyer agreement" that was ANYTHING but "VIP", worked with a lender who was recommended and kind but also pushy, we informed everyone from the start we had some taxes to file for my husband's business, and were informed only after we were under contract that we did not meet eligibility requirements to qualify for the RI first time down payment assistance loan in time for our closing due to our IRS payment plan timeline! (FYI- their preferred lender might not explain to you until its TOO LATE that you need 3mos of IRS payments to qualify for this down payment assistance!) Received a verbal extension from seller to extend closing for a week, which we took and decided to eat it on our down payment assistance loan just to get into this property. Turns out no one kept up communication from the seller, who flew in for closing, and they never actually signed the extension. We signed a termination to protect our deposit at 9:30am on a Thursday. Asked for and received NO updates until a text message at nearly THREE AM the following Sunday informing us that the seller had indeed backed out, and signed their own termination of contract?! On the same Thursday we signed ours, at 3:30 PM?! And they had had "no updates" for us for DAYS?! Selling AND buying agents are colleagues at this same agency, yet communication was abhorrent. Complete lack of understanding the urgency of such matters. Thank god we got our deposit and our "VIP" buyer payment for a total of 4k back- that was the ONLY positive to come out of this experience. Never again!!

    RE/MAX Flagship - realestatesvcs - Updated June 2026

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