Avoid reaching any agreements with this company. I resided at one of their properties for 8 years and they take a lot of wear and tear into consideration for potentially keeping your deposit. In addition, their lack of maintenance is atrocious and their handyman just seems to be some foreign Asian man who really doesn't know how to perform repairs properly and will cause damage. They will try to make you responsible for their handyman's damage. They are quick to threaten with eviction notice if you are a week late with rent and won't just send a letter, they will send an angry little person to knock on your door. Also, their late feels will get stacked up if you don't pay rent on time. Whoever rents 9914 daines Dr, stay away from that property, it comes with tons of plumbing and electrical issues. That house is a hazard. If you rent from them and submit a deposit, that's the last time you'll see it. read more

This is the worse company that I have deal with in the past 28 years in real estate. Never reply and take care of customer request. I request for something for 4 years now. Still not taking care of. If there is a zero star rating, that will be them. read more

I would like to submit this review for Candet Property Management Company/Candet Properties, Inc. located at 430 S. Garfield Ave, Alhambra, California. For the past 5 years, Candet Properties, Inc. has been the property management company that has been managing our homeowners association without issues. The Owner Tony, has been very instrumental in managing our HOA complex, making sure that our bills are paid on-time, and that all of our vendors are paid as agreed on-time. As president of our Homeowners Association, it brings peace of mind to me to know that I don't have to worry about handling repairs, service maintenance, or taxes, permits, and licenses. I have referred Candet Properties to many on my associates who run HOAs; good job Tony and Candet! Gilbert B. HOA President 1/21/2025 read more

The concrete ceiling of the parking garage literally fell apart due to flooding. Chunks of material were strewn all over the floor. We received a text to move our car immediately at 4:30 AM. I called property manager who wouldn't return my call. I spoke to the management office who took my "maintenance request" and refused to give me any estimate or follow up. The building is a public safety hazard. I plan on calling the city inspections office to determine if the building is up to code. read more

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The way a man treats other people can tell a lot about his character. Having been a small business owner right here in this office building myself, I understand that running a business can be stressful and tough at times. I sometimes had to sleep in the office because I had nowhere else to stay, but I was more than happy to do so, though that might have violated the office building policy, so I moved into an apartment. My stay at the office building enabled me to meet other tenants and I found most of them to be pleasant, everyday ordinary people just going about their business. There was only one person who was loud, obnoxious, and rude: Tony! I had never met anyone like him before, and at first I was empathetic, as I know it's not easy to run a business because of the pressure, especially when dealing with shortcomings. Then I realized he might be an impossible case, and I had to accept the fact that he might not be able to change. You don't go around yelling and shouting at people, especially grown men and women in the office building! His anger is out of control, and he needs mental health support as soon as possible. Recently, I heard that his company is being asked to relocate and will leave the premises, and I'm not surprised at all because any normal person wouldn't tolerate his behavior. He must be a terrible boss to work for every day.. I'm glad the new tentants won't have to deal with him anymore, and I wish them all the best! read more

I have been searching for an apartment for my kids and I. The listing is exactly what I've been looking for. I wanted to view the property, but was given a list of questions to answer before hand. I politely declined answering those questions until I view the property.. which they never responded back. I decided to look at the reviews of the management company and they are horrible. In my search for an apartment no one has asked me these questions before viewing. Seems really strange. read more

Candet Properties - Real Estate Services Near Me

My unit's electricity was turned off one night. But the power boxes of all our units are in a separate locked room. Only the property management company has the keys. After receiving my urgent call and voicemail, Tony called me back right away. He drove to the office, got the key and helped turned the power back on. Even though it was late at night, he attended the issue on a timely manner. Thanks! read more

Candet Properties Intimidates and Harasses their tenant unnecessarily by issuing 3-day cure or quit notices for non-emergency issues. These non-emergency issues are just that, non-emergencies that can be handled within a week or so. but just because they can issue a 3-day cure or quite, doesn't mean they should. If you're on travel, you can come back locked out of you residence and your possessions confiscated. This is a horrible company and I wouldn't suggest anyone living at their locations. read more

On my way to work, I learned that we had a water leak in the garage. 9am Called Candet. I said that I had a plumbing emergency and that I needed a plumber, or at least a number for a plumber. I was told that only my property's agent can assist, that she was out of the office, and it was best to email her. 5pm No response. I called back asking for information as to how to turn off the water for the entire side of my complex. I was told to call the emergency number and that someone would call me back. 5:05pm I called the emergency number and stated that I had a plumbing emergency. No one returned my call nor my email. I'm curious: Does Candet Management know about all of these bad reviews? read more

One star is the most I could rate this company.Seems like nobody wants to work on anything.Hopefully,the landlord knows what's happening in the office.They are the worst properties Inc on the west coast we have been deal with. The one thing they care is how to get more rent from their claims.They hate all business stay in the property for long time just want people keep move in and out so they can hold the deposit and go for next one.Wish them the best if this is the only mode they try to do as a property management.(Sorry to tell people the truth,but I guess they don't really about it) read more

Very bad attitude for customers, asking for repair, took 2 weeks to come the property to fix. Like what other review said, they only care about money yet not people. You should look before leap and decide to work with them. I would give a zero stars, yet yelp doesn't allow me to. read more

Since I posted this review a year ago my mom passed away a month after that incident and Candet properties threatened to sue me, even though it was illegal to charge rent and I had a letter of protection from the city of Arcadia. Terrible people, Don rent from Candet Properties read more

I'm giving one because you can't give less. I'm headed right now to pick up my lease refund. This is just a typical example of how candet does business. The check they gave me is not even made out to me so I can't cash it. They spelled my name wrong despite having a signed lease with my name on it and dozens of personal checks. When I ask them to correct it they act as if the error is mine and expect me to do extra footwork. Although there is so much more ill end by saying they also charged me for items that border on fraudulent. They upgraded items in the house (example from horizontal to vertical blinds) and charged me for it! DO NOT DO BUSINESS WITH THEM read more

Candet Properties - I lived in this house for 2 years with horizontal blinds. They bought new more expensive verticals and charged me for it - Real Estate Services Near Me

Don't even deserve 1 star. Ridiculous roach bedbug termite and spider problem in multiple units as well as outside. Instead of tent the property to eliminate evrythng. They send some pest control company to spray 2 units at a time. So the problem just goes back and forth. Anythng I needed fixed was mickey moused for a temporary fix. Office staff is very rude they act like they own the property themselves. Units are outdated and falling apart. read more

If there is any thing less then one star I'll definitely vote for it . We reported a Licking poplin during the rainy day two years ago tools forever for them to send some one and they came just say hi didn't to anything. Now we just reported a Termite problem they just Don't care don't give a Shit about it . read more

Candet Properties - Real Estate Services Near Me

This property management company needs to get their s*** together. water problems, faulty shower heads, roaches, and termite larvae in the living room floors (photos attached), their quick fix was to put caulk on the floor edges, I'm surprised the building hasn't given in! The worst thing, they put up the apartment for rent the 4 days after moving out; termites and all. My roommate and I left the place as good as we moved in. according to them we had to pay 500 dollars to "repaint" the whole building which was left almost immaculate. I wonder if they needed the money to pay for the fumigation of the whole apartment. read more

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I currently reside in the Alhambra Properties, and have loved my experience with Candet Properties. The girls in the office made my experience a breeze, always there when I had questions. Sometimes I would go to the office to drop off my paperwork, and on one occasion I met Tony. Tony is the owner of the management company, and this man literally goes above and beyond for his clients. I highly recommend Candet Properties for renters. read more

Horrible on so many fronts. Upkeep of their apartments is ridiculous. When you finally call the office and speak to one of their personnel, they are extremely rude. They behave as if they're doing you a favor when in fact repairs are their obligation. They are usually days late in returning phone calls or emails, yet when the rent is due, they're right there with hands out! LOL atrocious. I mean seriously you can't make this up. I have about 4-5 more paragraphs of crazy stuff. Just be warned! read more

504 W. I Street in Ontario: The worst property management Co to go through. Greedy, never return calls. They send unprofessionals to fix repairs that are only rigged for a quick fix then they bump rent up to compensate for the BS repair. Everything is run down and super uneven such as cabinets and counters and floors. They simply dont care!!! Trash area always full. People dump old nasty furniture next to apartment building that stays there for months and nothing ever done about it. Parking lot drain back up so when it rains be prepared to wear high boots. Office personel are very rude when you call. I called for new screens because there were holes in many and in the 3 yrs there, they never replaced but said they would. I could go on but not worth more of my time. read more

The price was very reasonable and the everyone was very friendly. I had issues with appliances, and they helped me get things fixed in a professional fashion. read more

Horrible Property Management!!! Not sure if its the location that has horrible employees or what but the trash has been overfilled for over a week. Not to mention the trash collectors refused to pick up the bin last week. Thanks to 100 degree weather the whole area smells horrible! Now trash collectors can't pick up the bins if they are overfilled or if they have furniture in it so the property manager needs to take care of logistics. But for a whole week they left the area unkept. Finally today the trash collector was able to get in and collect it but there is now trash all over the floor. It is sickening. read more

Candet Properties - This is actually "good" compared to what the trash bin looked like a week ago. - Real Estate Services Near Me

This property company is horrible. DO NOT RENT FROM THEM!!! First off, they take zero responsibilitiy for asshole tentants. There was a lady who had 7 ferral cats living on our propoerty that pissed and shit on my door and all over the place. My dog got into and got sick which cost me $300 at the vet. The rental company did nothing the entire year I complained. I even mentioned the cats the day I looked at the place and they played dumb when I asked. This woman took over the property as if she owned it telling everyone what to do and threatening them if they complained about her cats, the same cats that she told the property company they weren't hers. It was her world and we all lived in it. She parked in the middle of the driveway and left her car there so no one could park. The rental company did nothing. Lastly, when I moved out, I left the place cleaner than I found it. I repainted the kitchen and bathroom, I did all the touch up. The place was spic and fucking span. They took $250 out of my deposit for touch up pain in the bedroom. I'm sorry, it doesn't cost $250 to touch up paint in a bedroom that I already touched up. When I asked the lady about it she just giggled and smiled and had no answer. I asked her, "If you were going to paint your house, would you pay someone $250 to touch up paint?" She said, no. hmmmm She said she would get back to me. Never heard from her. She showed me a hand written invoice that she said the handyman gave her. I'll just say english is not his first language, and the note was perfectly written. I called the handyman and he has no recollection of being there. Then I asked the property manager to send me an invoice and it was totally different that what the other lady showed me all offical with completetly different prices. I will attach them here. She also sent me rules about what they can charge. Oh, and they paid me after the 21 days they have to get me my deposit. I moved out 11 days early giving them the keys early because I was disgusted in the place. read more

Candet Properties - This is what I was sent to explain the $250 I was charged for touch up paint in the bedroom. - Real Estate Services Near Me

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Worst management company. Their management is rude, talking about you TONY. Got yelled at for asking for a copy of the masters insurance policy. Also seems to have shady under table dealings and trying to push their 3rd party vendors onto the HOA... read more

I WISH I COULD GIVE THIS SHAM OF A BUSINESS NEGATIVE STARS. I have never had such trouble with a management company. They are cheap, they don't do any upkeep on their properties, and their customer service is deplorable. We recently moved out (thank the Lord) and they swindled us out of $140 of our deposit. The apartment was in great condition and even our manager said the place was clean. I called them to dispute it and they were not apologetic, friendly, or willing to help me in any way. This was after living in that dump for 3 years. Not only are they cheap and unreliable, but their apartments have cockroaches and rats. They also do not care about the well-being of their tenants and allow people to move in and stay who do not live up to basic standards of communal living, which is what forced us to make the decision to move out in the end. If you find out an apartment you are looking to rent is managed but Candet Properties, run as fast as you can in the opposite direction. read more

i hate this company a lot!!! finally they gave me the deposit! but they charge me 300 for touch up painting!!! And they told me they did the same thing to all the rentors!!! K! F***!!! I hate it! And i will do something to revenge!!! read more

Worst place to live in the people who work or own these properties are careless rude and horrible they have no manners what so ever. There's rats, there's cockroaches and nothing is ever done these places are as horrible as the people who manage them. My five year old got sick for being exposed to all the rat shit and piss!! I called and called and called and all they did just come and patch holes!!! I wonder if these ppl live in these same conditions? They might! For the first time in three years that I have been in this property I was late on my rent I was in the hospital sick for a week and today I receive a letter telling me that if I don't pay within three days I will be effective. these ppl didn't care I called to speak to someone there was no answer so I started to Leave a voicemail when a rude man by the name of Toni Chen answers screaming like a lunatic!!! To top it off my car got a stolen from this gated property and having to pay for a rental car myself and paying everything else that I needed to paid in order to get my car back!! There's no cameras no safety after having my car stolen at this property and being treated as if your nothing! But a monthly income for this property management "company" And if there's an issue with your apartment they send you to voice and come and fix whenever they feel like it !!!The people who manage these properties are the worst of the worst!! Tony Chen worst person you'll ever speak too on the phone hangs up on you most rud horrible person ever!!!! read more

Woww i made business with this company and they are horrible management company, I run a small business and after two months they have not pay the services and even after i complained they decide to calcel the services instead of pay read more

Does any one know a good lawyer so I can sue these fucking people that don't do shit my appointment I'm currently living in has mold is leaking water from the tub down to the living room I have told the on site manager countless times and when I get packages delivered they get stolen from out side of my door and they don't do anything and I know it's the next door neighbor read more

They don't fix anything you need. I told them many times about the AC that need to get repaired and it it seems like they don't care. they just want rent money. read more

I have very good experience with this group of property management as a tenant. There are issues with the property I reside and they acted quickly to each issue and addressed them in a timely manner. Special thanks to Kingsley (no longer works there) and the handyman Frankie, both of them are very nice to work with. read more

Yeah the only way this management company will get a good review is if it's a fake review! After renting this place for three years, after cleaning it myself before moving in, it was hard to get people to fit things. I ended up buying things for the apartment out of my own pocket because when they do replace things they are really cheap! I recently moved out and the apartment was spotless! They had the nerve to charge me a $120 cleaning fee and a $60 fee to replace a blind that was REALY old when I rented the apartment! I called them three times and emailed them to dispute the charges. Surprise, surprise, no one called or emailed me! The only thing this company does quickly is cash your rent check! They deserve less than 1 Star! read more

HORRIBLE, HORRIBLE people to work with! This company is so cheap. I'm surprised they haven't been completely driven to the ground with litigation because the way they run a business is so crooked. They don't fix problems that NEED to be fixed, like plumbing issues, MOLD, and more. They will say a service worker will be sent and no one ever comes so we end up having to find someone ourselves and never get reimbursed. They don't keep the buildings they rent up to standard. DO NOT DO BUSINESS WITH CANDET PROPERTIES! read more

Amy Lee (Li) claimed to be the property accountant or maybe another position, but she was outright lying and gave false testimonies and information to her clients. They are very very greedy of money and no consideration whatsoever to people. Their slogan is "customer is always wrong, and we are always right." Please do not use this property management. Very irresponsible and rude behavior to customers. read more

Absolutely terrible service,difficult to contact and get response,would not recommend

DO NOT RENT FROM THEM! The management is horrible. They didn't repair our broken pipe until we moved out. They took a ridiculously large amount of money from our security deposit. read more

This company is a complete disgrace and, to be honest, should be shutdown and have a complete overhaul of management. First of all: ...IT HAS VIOLATED A MAJOR CALIFORNIA ORDINANCE FOR THE PAST 7 YEARS.....it's state law that if you have more than 8 units in your building, you need an onsite property manager: we don't have one and haven't had one since 2007. Also: they do not maintain the property: burnt out light bulbs in the parking lot..dog feces in the hallway and parking lot.. tenants call mgmt continuosly for repairs but to no avail...we still have a parking lot gate that has stayed open for 4 months straight..anyone off the street can just walk into the parking lot and/ or the building hallways... read more

Ok, so I'm back to post a follow up review. I've been living in my apartment in Pasadena, Ca for almost 6 months now. So far my family and I are very content with our spot, we haven't had any problems with it so far until about 2 days ago when our bathtub wouldn't drain. Today, my husband decided to call to report the problem and they literally sent someone within 45 minutes to an hour. The problem was fixed within minutes; it was due to all the hair I have, I guess I have to buy something so my hair doesn't clog the tub anymore. Whoops! Anyways we are very satisfied with the quick service. Thank you Candet Properties! read more

Horrible property management who cannot control their tenants! I have several pictures of your tenants illegally dumping their items in our property and do not lie that it wasn't any of your tenants! I have a picture with their address on it! read more

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During my 1 year living under a property managed by this company, it took me forever to let them fix anything. And when I move out, I did my best to clean and paint the wall, and they still ate up most of my security deposit. Shitty company, with shitty people. If you can, Never rent their properties. read more

DO NOT EVER use Candet Properties services. You're paying for (promised) services that you will not get. They don't answer emails and when they do, the answer is useless. You go to their office on Garfiled (Alhambra) and the lady at the front desk is HORRIBLE. She can talk to you without looking at you. No ones is ever around (i.e., site managers) in the office and you cannot talk to them, they may be hiding behind the front desk offices. Your HOA is better off without a property management company than using Candet. read more