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    Uni First Investment

    5.0 (306 reviews)
    Closed 8:00 am - 8:00 pm

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    Services - Uni First Investment

    Buyer's agent

    Listing agent

    Jurat

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    2 years ago

    Excellent service. Helped me get my first Home couldn't do it without their help. Thank you

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    5 years ago

    Matthew chan,He helped me buy a house twice. You must choose him. You won't regret it

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    Page 1 of 8

    Ask the Community - Uni First Investment

    Do you offer help with the HELOC process?

    We do not

    Do you handle property management? Any certifications/licenses in this area?

    Sorry, we don't

    Do you pull credit check for a PRE-QUALIFICATION letter?

    Nope, they don't pull credit for pre approval

    Don’t See Your Question? Ask Away!

    Review Highlights - Uni First Investment

    Eric, Matthew, and Jojo helped us during this process, and they are truly professional, efficient, and friendly.

    Mentioned in 224 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    (142 reviews)

    We generally go to this store because it's close. Lately we…read morehave had to notarize quite a few documents for retirement reasons (pension packages). We booked an appointment online through UPS for the notary. The appointment was for 2 pm. We arrived at 2 pm to be informed that we would have to come back around 3 pm because the notary was at lunch and they are short staffed at the moment. I said, "But we made an appointment for 2 pm." "The notary is at lunch, come back." Not an apology for wasting our time and scheduling. In fact, why have a scheduling system at if you aren't going to use it or adhere to it? Would have been nice to know something before we got in the car and drove all the way to this location. If you can use automation to send out reminders, you can use that same automation to contact your customers of changes in scheduling. Otherwise, what's the point?

    Very disappointing customer service. When I walked into UPS on 8/25/26, not a single employee…read moreacknowledged me. I stood at the counter with no one else waiting and was completely ignored for almost a minute while the employees were busy talking among themselves. Apparently, their personal conversation was more important than helping a customer. Eventually, a female clerk helped me, and I want to give her credit because she was polite, friendly, and professional. Unfortunately, the same cannot be said about the two male employees wearing glasses. Their behavior came across as rude, dismissive, and completely unprofessional. They showed absolutely no sense of urgency or basic customer service. I understand that employees can have conversations with each other, but when a customer walks in and is standing directly at the counter, the bare minimum is to acknowledge them. Being ignored while employees continue talking and laughing among themselves is unacceptable. Management should seriously address the customer service at this location. Customers should not have to stand around wondering whether anyone is even going to bother helping them. One friendly employee cannot make up for an overall atmosphere that feels disrespectful and unwelcoming. I came in expecting a simple, professional experience and left feeling frustrated and ignored. Definitely not the level of service I expect from UPS.

    Uni First Investment - mortgagebrokers - Updated September 2026

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