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RE/MAX Ultimate Coastal Properties

3.3 (7 reviews)
Closed • 9:00 am - 5:00 pm

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Oregon Bay Properties

Oregon Bay Properties

(11 reviews)

Horrible customer service. Owner/manager has a terrible disposition and is rude. Phone calls are…read morenot returned, written promises are not kept, lies are told, and threats are made to your credit by the owner of this company Michelle Cantrell. Would never recommend this business.

Oregon Bay Properties and JMC Property Services LLC have the same address and are owned by Michelle…read moreCantrell. Michelle rents homes for homeowners here in Coos Bay and she is illegally using an Oregon contractor license under the company name JMC Property Services to keep renter deposits and overcharge renters for construction work performed after a renter has moved out. Michelle bills herself under JMC Property Services LLC for thousands of dollars of construction work for her rentals after the tenants have moved out so that she can collect money for normal wear and tear and other construction that has nothing to do with the renter and bills the renters and the homeowners. ( see attached invoice) In my case, Michelle has kept my $1,690 security deposit and has charged me thousands more after I moved out for normal wear and tear and other construction at 90767 Sanddollar Lane, Coos Bay Ore 97420 that was NOT my responsibility. I requested a validation of the debt letter from Michelle back on August 30 2022 via email. In the email I let Michelle know I need a copy of each receipt of the paid amounts to the companies she retained to do the work listed in the deposit accounting form she sent me. Oregon law requires a Validation of Debt be sent within 5 days of a request and in the proper format which she failed to do upon my request. The validation of the debt letter should have a tear-off where I can dispute any charges I feel I do not owe. Michelle Cantrell still refuses to give me the company names and phone numbers of those who did the repairs she claims I owe her for. In addition, Michelle Cantrell rented a home to my son Chase O'Neil and his two roommates at 1964 Meade St North Bend Ore 97459. My son moved out of the rental back in June or July of 2022 at which time Chase requested a walkthrough. Chase and his roommates gave Michelle Cantrell a $1,4300 deposit each. Michelle refused to give Chase a walk-through of the home and kept his security deposit. After the roommates moved out a couple of months later, Oregon Bay Properties performed a walk-through without Chase and his roommates, and charged Chase and the roommates for thousands of dollars above the security deposits for normal wear and tear and other construction and damages from rats and rodents that Chase and his roommates reported to Oregon Bay Properties and requested repairs but never got done. Michelle Cantrell then sold Chase and his roommate's debt to a creditor to gain profit from the rental. Michelle Cantrell did not allow Chase and his roommates to do a walk-through of the rental so that they could address any issues that were their responsibility to correct.

REALTY EXECUTIVES Southern Oregon

REALTY EXECUTIVES Southern Oregon

(3 reviews)

Chris Barnett was responsive at first, but not for long. The closing date kept changing and the…read morecommunication only got worse. I was asked to pay an $80 late fee for a septic tank inspection bill that they didn't give me until the late fee was assessed. That wasn't the worst part. When I wrote Chris an email expressing my dissatisfaction, he quickly wrote back, without researching any of my claims, and said that what I said was unacceptable! Unacceptable for a client to express dissatisfaction? I asked him to call me. He denied everything and complained that his clients are demanding and needy. Then, I became upset at being called needy. He then hung up on me. Whenever a negative review of him is posted in any site, he denies all of it. I fully expect the same with this review as well. Stay tuned .. Update: I called it! He denied it. That's all he's got? I called him on company time? Pathetic little man. For the record, I have POA and sold the house for my mom and dad. With the exception of the regretful hiring of Barnett, not once did he speak with my parents during the process. He dealt directly with me. 2.5 stars is overrated.

I trusted Ilene McCoy COMPLETELY, and she showed me a mobile home last month and said it didn't…read moreneed to have an inspection - it had apparently been recently inspected, or so I figured. (I'm 80 and trusted when I shouldn't have!) But I was never shown the inspection report. I made an offer, it was accepted, but was squeezed for almost another $4,000 at CLOSING, which I had never heard of or experienced before. When I went to move into the mobile, the shed, which had been locked when I did a walk-thru, was totally rotted out on the bottom and VERY unsafe. The top part was full of TERMITES. That made me think that the mobile might be rotted underneath as well, since I didn't see an inspection report. In less than 3 weeks, I've spent $10,000 having the shed demolished, bought another shed, done various unexpected repairs - plumbing included, and none of that was told to me by Ilene McCoy! She is the most DISHONORABLE real estate agent I've ever known in my life. She doesn't return email or phone calls, she just moved on to the next sucker!! AVOID Realty Executives in Grants Pass and ESPECIALLY avoid Ilene McCoy! She's completely dishonest TO THE MAX!! NO ONE I've spoken to ever had to cough up $Thousands more at closing, or lose their earnest money! NOBODY!! And of the 5 mobiles I've bought and sold, it never happened to me before! This was EVIL from start to finish thru the REALTOR and the Ticor Title people! They made bank off my meager savings!! May they live to regret it! Sorry, no photos, I'm too sick to my stomach to admit I fell for such a wretched DUMP and lost what was left of my tiny IRA in trying to repair it! Not to mention TRUSTED someone who didn't deserve it! And the repairs are just beginning! Do yourself a favor and AVOID Ilene McCoy and Realty Executives, they're so wretched, they don't even belong to the Better Business Bureau! The star should be -10, rather than +1 !!

RE/MAX Ultimate Coastal Properties - realestatesvcs - Updated June 2026

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