I have been a customer of United Plumbing for 7 years now, since I had my water heater replaced…read morewith a wall mounted tankless heater. They come to clean it out regularly and I have called them for other jobs like replacing a leaking disposal and installing a new faucet in the kitchen (they told me that my Moen faucet had a lifetime warranty and I got the new Moen faucet at no cost to me other than installation charges). They are polite, on-time, professional and they do not manipulate customers into more than what they actually need (which can happen if the technician a large plumbing company sends to your house makes his money on commission based on how much he sells to you). Plumbers are not cheap but if you find a good one who stands behind their work and is reliable and competent, keep them in your Contacts. If you own a house, at some point, you will need a plumber. I highly recommend United Plumbing.

I had a very disappointing experience with United Plumbing. Dylan showed up about 45 minutes early…read morefor my scheduled appointment, looked at the issue, and then said he couldn't fix it today because he "didn't have time" and had another appointment. What makes this even more frustrating is that their shop is only about 3.2 miles from my door, and he was already there well before the actual appointment time. Instead of making an effort to help or offering a real solution, it felt like he simply did not want to do the job that day. Very unprofessional experience. I would be cautious when scheduling with them, especially if Dylan is the technician assigned.

Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Our basement flooded. We realized that our sump pump had quit working so we gave them a call late…read moreon Monday. They worked us in the next day and gave us a free estimate which we accepted. They did the work right away and had to go get parts as they had already used all their replacement parts. They literally went and picked up parts and did the repairs the same day! They were very nice too. Great company.

Golden Plumbing 4.8…read more(481) PlumberOpen Overview Reviews Photos Call Directions Text Website Share Save Open · Closes 6PM 2430 Bowman Ave, Louisville, KY 40217 Map of Golden Plumbing 4.8 · 481 Reviews Make appointment · goldenplumbingky.com Serves Saint Matthews and nearby areas Text message (502) 264-6053 Family-owned business offering plumbing services ranging from drain cleaning to water heater installation and bathroom remodeling. Google review summary 5 4 3 2 1 4.8 (481) "Couldn't be happier with the service, great company and people." "Joseph did an excellent job fixing my leaking sink!" "They replaced my water heater for a great price and were in and out in 45 mins." Kathey - Edit just now ⁦Social media updates⁩ ⁦Latest posts from the business⁩ If you gave us $500 to spend on your house, we would not spend it on anything you can see Here is the honest ranked list, cheapest real protection first. 1. QUARTER TURN SHUTOFF VALVES. The sin ⁦Goldenplumbingky⁩ ⁦Instagram · 2 days ago⁩ "How long will you be in my kitchen?" Fair question. Here is the honest clock on an under sink water filter Most of these are about 90 minutes, start to finish, one visit. No return trip, no wat ⁦Goldenplumbingky⁩ ⁦Instagram · 3 days ago⁩ That little brass clamp behind your fridge has a job it was never meant to keep. It is called a saddle valve. It taps into a copper water line by driving a needle straight through the pipe wall. ⁦Goldenplumbingky⁩ ⁦Instagram · 4 days ago⁩ The most common toilet mistake we see is not a plumbing mistake at all. It is reaching for the wrong tool A plunger and a toilet auger solve two different problems, and using one on the other jo ⁦Goldenplumbingky⁩ ⁦Instagram · 5 days ago⁩ Reviews Golden Plumbing Google review summary 5 4 3 2 1 4.8 (481) Reviews All water heater replacement24 knowledgeable staff156 reasonable pricing13 courteous staff39 +6 Sort by Most relevant Newest Highest Lowest Kathey 1 review·1 photo Great price | $200-400 Joseph replaced the toilet in my master bathroom quickly and efficiently, leaving no signs behind of work having been done other than a shiny new toilet. He hauled away the old one as well as the box from the new toilet I had purchased in ... More Pam Peake 5 reviews a month ago Great price | $1-200 Jacob with Golden Plumbing arrived on time, was courteous & knowledgeable The job was completed efficiently. The price was great! Jacob & his assistant completely cleaned up the area. ... More Golden Plumbing (Owner) a month ago Hi, Pam. Thanks for taking the time to share your positive experience. We truly appreciate it! Rachel DeWees 1 review 3 weeks ago New These plumbers helped me clean up somebody else's big mess! I unfortunately hired someone first who broke everything he touched. Spencer and Joe and came in and helped me figure out what needed to be done and although it took a lot longer ... More Golden Plumbing (Owner) 3 weeks ago Hi, Rachel. We are thrilled to learn that you had a positive experience with us! Charles Satram Local Guide·38 reviews·5 photos 4 months ago Fraud & unauthorized use of credit card information: After hiring Golden plumbing for a plumbing job, a job that was originally estimated to be completed in 2 DAYS, we found ourselves more than 2 MONTHS later with the following conditions ... More Photo 1 in review by Charles Satram Photo 2 in review by Charles Satram Photo 3 in review by Charles Satram Photo 4 in review by Charles Satram+2 Golden Plumbing (Owner) 4 months ago We take feedback like this very seriously. The claims in this review do not reflect the standards we hold for our company, and we are reviewing the concerns raised regarding communication, billing, and the overall project experience. On projects of this size, unexpected issues can sometimes affect the timeline once work is underway. That said, our goal is always to communicate clearly and handle every part of the job professionally, including payment authorization and jobsite management. We would welcome the opportunity to speak with you directly and review everything in detail so we can address your concerns properly. Please contact our office at 502-264-6053 at your earliest convenience. Kathey 1 review·1 photo Report review just now New Great price | $200-400 Joseph replaced the toilet in my master bathroom quickly and efficiently, leaving no signs behind of work having been done other than a shiny new toilet. He hauled away the old one as well as the box from the new toilet I had purchased in advance. He was courteous, friendly and a pleasure to deal with. I will definitely use Golden Plumbing again and highly recommend others do, too. Thank you, Joseph!

Don't do it. I give them zero stars. Cut holes in my…read moredrywall looking for a leak. I gave permission for them to do this. They were supposed to consult with another plumber who had more experience and I never heard another word from them! I tried to call & operator who answered was rude. Expensive lesson. Not even sure it's a legit business.

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

Not reliable. The…read moreplumber had literally been drinking and left the job unfinished with a loose toilet resulting in more water damage. BC plumbing made no effort to resolve the issue and claimed I should pay $700 for an incomplete toilet wax ring replacement......

They responded immediately. Even came early! Don was polite,…read morewore a mask and gloves. He didn't try to upsell me and fast efficient and honest!

Over the July 4th Holiday Weekend, my air conditioning stopped working late Friday afternoon, but I…read morewas able to get a Monday appointment for a Technician to come to check out what was wrong. The Technician, Dawson Overberg, arrived at the scheduled time and was very professional and friendly explaining to me what went wrong and the repair that was needed! He checked and double checked all aspects of the repair he completed and patiently, as well as, courteously answered all of my questions.......and I had a lot, since my air conditioning unit was still under warranty. Dawson not only explained what the problem was, but he also offered good advice to keep my air conditiioning unit in great workng condition. I can highly recommend One Choice Mechanic, and I hope you are lucky enough to get Dawson to come to your home as your technician! Thank you, Dawson, for your outstanding service and helping me get "cool" once again!! Deanna D. Philpott, Prospect, KY

This company installed the wrong system in our home (mobile home) and won't stand behind their…read moremistakes. There has been zero communication since the company admitted fault besides an invoice to make the system somewhat serviceable. Highly don't recommend.

My air conditioner started to blow room temp air. They were able to send a technician the day that…read moreI called. John was honest in letting me know that geothermal systems is not his expertise. The next day, Tommy arrived. He has more knowledge with geothermal systems and was able to fix my issue quickly.

Avoid Wright Mechanical (Louisville, KY) at All Costs - $4,500 Later and Still No Fix…read more We inherited a York HVAC unit installed in 2020 when we bought our home (installed from Wright Mechanical). It was oversized for the space, but issues didn't start until 2023 -- just three years in -- when it stopped blowing cold air. We called Wright Mechanical to service it. They claimed there was no leak, added 11 lbs of Freon, and charged over $1,000. In 2024, the exact same issue returned. We were confident there was a leak, but they again denied it -- and even suggested our neighbor might be stealing our Freon. They topped it off with another 11 lbs and charged us $1,100. By 2025, surprise: no cold air again. This time we insisted they actually fix the root problem. After a couple hours of unclear troubleshooting, they proposed a dye test (finally) -- for $2,400. This would bring the total to $4,500 paid over three years, with zero resolution. We told them we were moving on to a different company. Their response? A $500 bill for that day's visit, despite being onsite less than two hours and leaving midway. When we asked to speak with a manager, we were told that was "against policy." We called the office to escalate and were told someone would call back. No one ever did. Bottom line: Wright Mechanical charged thousands to temporarily cover up a problem they never actually diagnosed or fixed. They showed no accountability, no urgency, and no real customer service. We're now pursuing small claims court and filing a BBB complaint. Save yourself the stress -- stay far away.