They ripped me off with a "bait and switch". They advertised free water testing and then charged…read moreme $200 for a 5 min water test. Company is a complete scam.

Bought a system a little over two years ago. System works as specified. In my opinion it was way…read moreoverpriced. I discovered this after actually shopping around. Guess I should've shopped around a little more first. The installers were great. And we set up a salt delivery schedule which was awesome. It's great to not have to deal with going out and getting salt and hauling it to that softener. However. We were living in a mobile home with the plans to build a new home on the same site. When construction started. We careful he disassembled the unit and stored it in a safe place. When it was time to have it re-connected. It was very expensive to have them hook it back up. And then to make matters worse the display was no longer functioning. Since the "manager" was out of town. We needed to wait until the following week to see how he was going to handle the warranty. When I got the call. It was from the person that answers the phone. Relaying the message that it would cost over $350 for the replacement part. There was no mention of labor cost. I thought that was ridiculous. She hesitated and then connected me with the manager. He said it could've been dropped therefore it wasn't a warranty issue. I personally handle the disassembly of the machine and was extremely careful being that we paid over $4000 for the system. It was never dropped. But nonetheless this is where it stands. I have a water softener that I cannot program because I cannot read the display. It recycles in the middle of the day which is exactly the wrong time of the day for work to recycle. And less I cough up more cash that's how it's going to be.

Chuck is fantastic. Our well pump broke and we were without water on New Years Eve. Chuck came…read moreout, assessed the problem and got everything replaced within 2 days. He also took the time to educate me on my water and the latest technology in water purification and their system is maintenance free!!!! No more chlorine tablets or monthly salt bags! Very high integrity company!

These people illegally are putting their trash on my mailboxes. Last time they did this, I called…read moreand asked them NOT to put anything on my mailbox, as well as the two rental properties next to my home, which I own. They are trying to avoid US mail charges. This time I wrote them an email telling them once again, I did not appreciate them illegally (according to USPS rules) putting their trash on my mail boxes. No response from them. If they insist on littering my property, next time I will call litter control and see how they like the fine for littering. Disgusting practice as well as being illegal

Sorry customer service. They do as little as possible. They are not concerned if they cost you…read moremoney down the road.

I had purchased a home in Bonneau a few months ago, as I was at the Attorneys office to close on my…read morehome my A/C unit was not working, Carnes Crossroads had just charged $650.00 to fix leak and repairs the same day. Not only is it not fixed, they don't have a clue to what they did! I was in process of closing on my home the same day so the seller paid now a few months later I'm paying! I called another Company called All Service 843-964-6757 They're Very professional and my (UNIT wasn't fixed only put a bandage on it) ALL SERVICE WILL HELP YOU ESPECIALLY IF YOU DON'T WANT TO GET RIPPED OFF! BEWARE OF CARNES CROSSROADS HVAC! I'm very unhappy and after calling to find out what they did, I only have a receipt for $650.00 PAID WHEN THERE IS AND HAS BEEN A LEAK! ALL SERVICE IS A 5 STAR COMPANY AND HAS MY UNIT FIXED AND RUNNING! 843-964-6757 Call them 24/7 !!!

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

This was our first time using J Stephens Plumbing. I had called another plumbing company to fix our…read morehot water heater. After four days and no one showed I gave J Stephens a call. They were very professional from the beginning. Kyle came out this afternoon just as I was told he would be. He was quick, professional and did the job in a timely fashion. We will definitely be using them for our plumbing needs in the future.

Cold and snow on the way. February 1st and the second weekend of bad weather rolling in. Finishing…read moreup my shower and the water turns icy cold. Brrr. Having had excellent service from Donovan at Honest Abe Plumbing sent a text. They had to be swamped with calls, but an answer came quickly. Told of my issue and said it was ok for next day. Service arranged for next day. Sent pictures of tankless water heater with idea it was bad. Based on a call FROM them the next morning, we decided to replace unit. They picked up the unit on the way to me and had it changed out and operating in about 1 1/2 hours. Fair pricing, quality work, outstanding service overall. Locally owner. Good people. Don't even think about calling anyone else!

It's really hard to find a good balance of small local business that has good response time, is…read morereliable, and priced competitively with the large operations. Honest Abe hits them all. We've had several of their people out for random projects (larger and small), and they're always outstanding, great with the kids, and just overall pleasant to work with.

Blessed experience. Caretaking two elderly parents. Avery's has serviced our tankless hot water…read moreheater before. Called on a Friday late in day and technician able to come out same day to diagnose no hot water issue. Discussed options and had new unit ready and installed next day on a Saturday morning! Thank you!

Showed up on time, fixed quickly, extremely reasonable prices. Our new go-to plumber.read more

I've used this business a couple of time, once in an emergency. They are prompt,professional and…read morequality! Great workmanship, very reasonable prices and they are my GO TO for my plumbing needs! If you're in the Charleston area or Edisto beach South Carolina they are the ones to call!!

Al ( the plumber) and his apprentice Carson arrived right on time to connect my new grill to the…read morededicated gas line we had installed when we built this house. We opted not to get an outdoor kitchen ( which I do love) after having one catch fire in a brand new home we had built in Texas. FYI, the fire was all due to bad installation from the outdoor kitchen people , but it scarred me emotionally enough to only have a grill I can push into the back yard in case of emergency. After being told by first responders that my house would have exploded shortly, I knew we would be ever vigilant should we do this again. Al looked over the area and where the hook up valve was located and offered us sooooo many better options than where the builder had put it. He really knew his business and we were confident that for safety and aesthetics he was exactly the man for the job. And boy was he. He removed the old hook up valve which was poorly installed to start with( yes, this is a new home) and moved it to a much better location with all new hoses, connections and everything else needed for the job. Talk about a difference. He also had every tool for the job so there was no running back and forth to the store or back to the business. That was really nice. Carson, his apprentice was also incredibly helpful and found the wire needed in the grill to hook up to the starter. We were afraid that Lowe's wouldn't get there for the delivery in time and we would have to pay for another service call, but they made it just as they were finishing! A job WELL done!! Soooo, how do you like your steak?

Excellent company to work with for backflow preventer calibration. Honest and low price. Very…read moregood communication of timing for service. Also contributed for free toward input on another project a deduct meter. I tried to tip but refused and said that was the charge. Cant say enough good about this company and highly recommend using for your backflow preventer.

Nick and Scott were exceptionally friendly and helpful, and on top of that they were fast about…read moregetting out to my house and they have very fair rates, 100% would recommend