Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I am an elder, Woman, Was needing a 2bdrm apartment in Mdle…read moreTN bck end of June 2025. After, 10months of, looking, waiting & much more One cldn't imagine. I Was On a tight deadline for many reasons. I had a less than desirable credit score (which I'm working on correcting that). *However, "Someone Up above was lOOking out for me & heard my desparate Prayer." For, *Mr Taylor, himself! &, What's the likelyhood?! just happened to have a 2bdrm renovated apartment/house with only One other apartment attached. Meaning Only One (attached) neighbor unlike apartment complexes & of course Neighbor's to The left & right. Have met One already. She's wonderful. My Taylor, was very understanding but, professional. His accomodation was far above what was expected. "Mr Taylor & T. Write Properties, You will never know just how much, I appreciate what You did." "Even though this is one of the busiest roads in town I've seen!" Smiles. I also do wish the Sappy trees were some other kind of Trees! Am So, glad I didn't have a New car. Will be getting a tarp soon; so I don't have to wash car every day! haha! As for T. Write Properties, Management...*The Staff is always kind. Works very patiently with me* Thanks T. Write! Am looking forward to when They except payments online! It has been difficult for me getting a payment method conveniently to Them, on time. Am Not Young anymore at 60Now! Only my Dreams!!! Thank Y'all,* I, appreciate Greatly, "Having a Place to Call Home. again." Ms MN

absolutely wonderful company very pleasent people very helpful they will work with you on things…read moreif you fall behind a little as long as your a good tenant they will be good to you very prompt to get things done upon request

Submitted application for a rental home first, paid application fees first and yet someone else got…read morethe property because "their approval" came first. So we are out 100 bucks that "can be applied to another property of theirs." Didn't even have the decency to call, simply sent an email. I work hard for my money, and I feel totally scammed. Wouldn't recommend.

I had an experience where a monthly rent payment was returned to the bank due to insufficient…read morefunds. This NSF payment was made by the parent of my son's previous roommate that had moved out and not been on the lease for 3 months. Apparently the parent forgot to remove their payment information from their portal, and the account they were using to make payments had been closed. Because of this error on the part of someone not even living at or associated with the property, a NSF charge was levied and I now will be unable to pay the rent each month with my bank account (since there have been 2 NSF payments on the account, the other also being due to banking issues with the other parent's account). My options for payment are now only cashier's check or credit card (with a 3% processing fee). I called and spoke with the owner of MMC and he was unwilling to see this as an extenuating circumstance and make an exception to his company's policy for me and my son.

I am a Previous Property Manager, not from this area. I rented a home from Stones River Property…read moreManagement. The process was easy and I had to move out early, due to buying a house. I had a few maintenance requests which was addressed immediately. I LEFT MY HOUSE SPOTLESS AND I DID RECEIVE MY DEPOSIT BACK WITHIN 5 DAYS OF VACANTING. (I gave the required WRITTEN notice to vacant.) I had NO problems with this Company. I would recommend this company to anyone. Caren B. Manchester, TN

WARNING! DO NOT LEASE FROM THESE PEOPLE!! These people are scam artist! I leased a property from…read morethem with a $1650 security deposit and got $637.50 back of my security deposit. Not only did I leave the place in better condition than I received it I shampooed carpets and the whole nine yards...I'm being charged for preexisting conditions! Absolutely unacceptable!!

This company is terrible and very inexperienced personnel. I…read moregot did of them recently and found a new company which is night and day in service. Canden property. I got rid of them because they never answere the phone.The other day I called twenty times from morning to afternoon. O once did someone answer. But don't these compannys any have a person to just answer the phone? There was a issue with the HVAC unit so I wanted to take of the problem. So finally left a voicemail for the problem. Next day no return call or email. Then I had to call back again and someone finally answered and then I told the person that yesterday I called twenty times and nobody answered. So got rid of them thankfully. I recommend that you do not do business with this company. Thanks

Scott and his team do a GREAT JOB !! In addition, Scott is…read morevery knowledgeable on current laws pertaining to property Mgmt ( If you owns property and looking for a property Mgr ). Scott and his team are very customer service oriented for anyone considering leasing a home. I give few recommendations - You really must do a great job for me to make a post like this. Great company !!

Everything always goes well at Red Realty! I have never had…read morean issue with when working with any of the wonderful agents or staff! A+++ Also, the website www.RedRealty.com is beautiful and super user friendly. They really do provide the whole package! I will continue to use them for all of my Real Estate needs!

It was ok. Only communicated via text. I also received automated notifications that I attempted to…read moreturn off but still received.

kendal was SO helpful & awesome with the entire process!! she's so sweet definitely recommend these…read moreapartments! the entire process was so smooth! kendal deserves a RAISE i'll tell ya that much

I would like to say with all that's going on with world there are still nice people out there and…read morethere is a lots of things I would like to say is my husband and I are trying to look for a new place to live so I use apartments.com the app and I email so many locations base on our budget and out of the like ten apartments I wrote in email this one was the only one who contacted me through email and respond me so fast. Like a day ago I wrote them email and the very next day I received an email from Julia and so today we took the time to go to the apartment complex and we meet Adrienne and we told her that I received an email from Julia to talk about prices and all I could say from the moment we received the email and coming to see the apartment this was far the best awesome customer service ever and Andrea was very nice and very helpful for what we are looking for and if I could and google would have more stars I would give them a ten because everything was well explained and if we make this our future home I would recommend this place to people because everything was awesome from the moment we came and when we left. We are happy that we got to meet a great people on this property and even the mail lady sound funny but she was very nice great enthusiasm. Thank you so much we hope to be living here soon and may God bless you all and your good hearts oh even my one year old son was very

The absolute worst company ever. They don't return phone calls, don't do their jobs, and let's your…read morecommunity deteriorate while they do nothing but collect fees for services that they are incapable of providing. Be very afraid of any dealings with this "business"