Submitted application for a rental home first, paid application fees first and yet someone else got…read morethe property because "their approval" came first. So we are out 100 bucks that "can be applied to another property of theirs." Didn't even have the decency to call, simply sent an email. I work hard for my money, and I feel totally scammed. Wouldn't recommend.

I had an experience where a monthly rent payment was returned to the bank due to insufficient…read morefunds. This NSF payment was made by the parent of my son's previous roommate that had moved out and not been on the lease for 3 months. Apparently the parent forgot to remove their payment information from their portal, and the account they were using to make payments had been closed. Because of this error on the part of someone not even living at or associated with the property, a NSF charge was levied and I now will be unable to pay the rent each month with my bank account (since there have been 2 NSF payments on the account, the other also being due to banking issues with the other parent's account). My options for payment are now only cashier's check or credit card (with a 3% processing fee). I called and spoke with the owner of MMC and he was unwilling to see this as an extenuating circumstance and make an exception to his company's policy for me and my son.

Just worked with Hugh and David in setting up an emergency roof leak repair. They made it a point…read moreto get out early in the morning to avoid more leaking from rain moving into the area. Great job!

I used 2 well known property mgmt companies before finding RPM. Those other 2 I would not recommend…read moreat all to say the least. Found RPM the renting process and living situation has been a total turnaround for the better in Murfreesboro! Most people will see those other 2 rent most of the properties in Murfreesboro so it's hard to get away from them but RPM takes care of the properties and the people living in them! Our homes are our 1 place of peace. Thank you RPM for giving mine back to me! RPM for MVP! Most Valuable Propery Management source!

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

This company is terrible and very inexperienced personnel. I…read moregot did of them recently and found a new company which is night and day in service. Canden property. I got rid of them because they never answere the phone.The other day I called twenty times from morning to afternoon. O once did someone answer. But don't these compannys any have a person to just answer the phone? There was a issue with the HVAC unit so I wanted to take of the problem. So finally left a voicemail for the problem. Next day no return call or email. Then I had to call back again and someone finally answered and then I told the person that yesterday I called twenty times and nobody answered. So got rid of them thankfully. I recommend that you do not do business with this company. Thanks

Scott and his team do a GREAT JOB !! In addition, Scott is…read morevery knowledgeable on current laws pertaining to property Mgmt ( If you owns property and looking for a property Mgr ). Scott and his team are very customer service oriented for anyone considering leasing a home. I give few recommendations - You really must do a great job for me to make a post like this. Great company !!

WARNING! DO NOT LEASE FROM THESE PEOPLE!! These people are scam artist! I leased a property from…read morethem with a $1650 security deposit and got $637.50 back of my security deposit. Not only did I leave the place in better condition than I received it I shampooed carpets and the whole nine yards...I'm being charged for preexisting conditions! Absolutely unacceptable!!

This compnay took over the dulpexes I lived at for 5years. They swwoped into Manchester, TN and…read moretook over. Their portal charges high fees to pay your rent, they sent me several letters to remove property that wasn't mine, diregarded my claim vehicles were not mine, then failed to renew my lease and given short notice to vacate. Now they want all this money for cleaning. Even when I was out of AC for 6weeks. They did'nt want to pro rate anything for that. Terrible terrible company.

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

After dealing with a horrible PM for our duplex, I decided to be picky choosing my next PM…read more I am an out of state landlord, so it's extra stressful to have an incompetent PM. Thankfully I found Keyrenter! Dana and her team really exceeded my expectation. Our old PM couldn't rent out the place even in the peak seasons, never visits onsite, forget repairs, and was not responsive. On the other hand, Dana's team was able to find a tenant in about a month, right before the holiday season when market started to slow down. Bailey went out to show the unit, and was on top of everything while our unit was vacant. Dana's team is easy to reach, call or email, and very responsive. Everone is super nice. I didn't think I'll find a PM who really cares and work hard for my property, but I did. If you don't want to worry about your property, and constantly manage your PM, I'll definitely recommend Keyrenter Chattanooga to anyone who's looking for PM.

Keyrenter did such a great job of managing the renovation of my property and getting it rented out…read moreat a higher rate. They're especially great for out-of-state owners. I appreciated their consistent and prompt communication, their efficient systems and record keeping, and their expertise and recommendations for the best way to get this done. Dana and Bailey are a valuable and reliable part of my real estate investing team.