This service was performed months ago but I like to make sure everything is good before reviewing…read more The techs here had a lot to figure out with my vehicle but they went above and beyond working this out. The cost of my service was 1/3 of what many other mechanics quoted me and almost 6 months later it's working like a charm. Thank You all for giving me top-tier service.

I was in two years ago and needed to get my air condenser completely replaced. Now, I am left with…read morethe same problem that brought me into Dex originally, and am told by a new auto service center that I need it replaced again and the previous replacement was very shotty, low quality work and equipment and that is why it went to shit in less than two years from when Dex replaced mine. Sucks, a lot of money.

I'm giving it a 4 because the guy was friendly and professional. My Mercedes seems to be in good…read morehands. Hopefully delivery is the same.

0 stars, cant leave a review with 0 but negative 100…read more Please read the other reviews as gospel. They waited a year to send a letter to my family about threatening collections which is crap because no one ever reached out to even tell us where the car was. I didnt want the car back. They said its the owners responsibility and that the police messed up. They took my car to their lot when my transmission blew, didnt hear a word from them since. It was april, 2024 now its march, 2025. When they knew I brought law enforcement because they were threatening me with collections they got scared. When I spoke to police the police were more helpful. Avoid this place like the plague, and believe me and all the others who diss this place. The owner claimed shes paying more than $500 and she also wants the title to dispose of the car. When I stood up for my family not only did the guy refuse to talk to me and hung up on me but had me speak to the owner instead. They are low live scumbags stay away you have been warned.

Got my tie rods and alignment done on my 2010 Chevy Cobalt, great pricing, great guys over there…read more Diagnosed some other unknown problems, physically showed me the issues as well and provided timelines and quotes. Fixed/tweaked some other issues for free. Newer business, definitely got a new returning customer. Thank you so much!

Would not recommend. They add substantial cost on top of part costs. Poor communication with…read morecustomer.

Over priced. Combative owner/mechanic. They fixed a few problems my car had but charged me $400 to…read more"clean" rotors when I've had rotors replaced at the same price at other shops. I also authorized the price at 11 am then called - the mechanic/owner said let me see how much I can get done by 5pm. Somehow magically got everything fixed. Meanwhile I have a mechanic in holland who will LITERALLY let me drive my car until everything is fixed. It's nonsense. They fix stuff and d and j but they do rip you off. I say 1.5/5 or 2/10. Can't stand shifty mechanics

Driving thru Midland on my way to Crystal Mountain my 2012 Silverado decided to quit on me,…read morethrottle issue which reduced the power of the engine. Being 2 hrs either to my home south or to Crystal Mountain, I quickly searched for auto mechanic to stop by. Thanks to Siri directed me to Jays Auto Repair shop, and slowly I arrived 5 minutes before they closed. No hesitation from the employees, they took the scanner to check the codes and the problem was quickly diagnosed. They stayed open until they fixed my truck, even though they were about to leave for the day. Greta service and great people, from the owner Jay and his wife, to all the employees working there. Thank you for saving my day. You guys are amazing and god bless you all.

Bring your car to Jay! You are in good hands. Friendly, knowledgeable and excellent customer…read moreservice with every visit. There isn't another place I would take my car.

I brought my vehicle to Higher Standards Automotive after hitting a pothole that caused a noise on…read morethe right front suspension. I made it clear the issue was on the right side, but they diagnosed the left strut as the problem and told me it was a safety concern. Based on their advice, I approved all repairs. Despite noting it was our only vehicle, they never contacted us when it was ready. On the drive home, the right strut (the side I had originally reported) failed, causing more damage and put my wife, children, and others at risk. When we returned, they admitted the right strut was unsafe but only offered to fix it at full cost again. The invoice also showed a deferred repair that was never mentioned to me. Other issues included: - Car left unlocked with a dead battery at pickup. - Owner admitted being "too busy to document things." - I was signed up for XM promotions without consent. - Staff gave inconsistent explanations of the damage. This experience was a financial and personal hardship. I sold my motorcycle to cover the first repair, only to have the same problem get worse. I left feeling misled, unsafe, and dismissed. Between the misdiagnosis, poor communication, and lack of accountability, I cannot recommend this shop to anyone.

They should be called No Standard. Had friends van in since December. She didn't know much about…read morethe problems , she's 78 So she asked me to talk for her. they lied to me everytime I called and that was every two weeks. So March 17th I called again and said we were moving to another place. Mechanic Said great because didn't know what was wrong. Told them van would be picked up the 24th he said it was running and would make it to the new place. Said let them know what time and they would have car running and warmed up. Turned out picked up the 28 th called them the night before. Get there van won't start can't find keys and motor hood in car not on. 5 hours later they get running. We're very rude to 78 yr lady asking why car was not done. They can not tell me anything they had done. Even though they were always either staring to work or going to work on the Van. Do Not Trust This Shop