Dr. Busch not only need ongoing cultural sensitivity training but some of her front office staff can benefit from customer service training. I note that some of the reviews are hit or miss, but I see the lower reviews are gaining traction so I'm certain that I'm not alone in my negative experiences. A phlebotomist in Dr. Busch's office hit a nerve when drawing blood & pretended not to realize it when I asked about the pain & feeling as if I'd been electrocuted happened. The labcorp tech left me sitting in the private area, never returning to check on me. I went to the front desk to ask for help and for Dr. Busch only to be told "she's busy or at lunch". I left feeling confused and upset. I called the office later that day and daily for a week. 2-weeks or more later, Dr. Busch finally called back "to check on me" and to inform me that the tech works for labcorp. Another subsequent visit that I had with Dr. Busch is that when I inquired about options for menopausal related issues/supports, she gave disrespectful, ignorant advice that involved things outside of her scope of practice, and had nothing to do with me personal, but seemed more akin to racial bias and stereotype casting. Dr. Busch is not the best option for women of color- look & spend your $$ elsewhere for full on respect & dignity. read more

I like Dr Busch. She puts me at ease about my issues and gives alternative reasons for things rather than have me go to worst scenario stuff. She has been right every time. She also recommends holistic things like food to eat and vitamins to take. She doesn't go straight to pills. I find food can be medicine too. I find her very kind and informative and she doesn't rush the appointment. read more

It's taken me several years to write this review because I am a private person but as an African American woman I feel the need to warn others of Dr. Busch's insensitivity. She was not my doctor but I was referred to her by my regular gynecologist for my hysterectomy in 2016. I was in horrible pain for several days after the surgery in my shoulders and back and I had no idea why. I eventually learned thru Google and speaking to friends that it was due to the gas that was trapped in my body that was pumped in during the surgery. When I returned for my follow up appointment Dr. Busch shamed me for using the opioids she prescribed for longer than the first three days. When I explained to her that I continued to use them due to pain that seemed to make no difference. It was clear to me that she believed that I was abusing the opioids and not using them for legitimate pain. It's hard for me to even type this because it's still painful to think about. I was in such a vulnerable place having just had a hysterectomy and being in extreme pain in other parts of my for several days without understanding why. The dissolvable stitches never completely disolved but I was so traumatized by her treatment I never told her and never went back. I hope that I can save others from going through what I did and I recommend that Dr. Busch get some cultural sensitivity training. read more

While it took nearly 3 months to get an appointment, the service and attention were great. knowledgable and compassionate doctor. Would definitely recommend! read more

I've been seeing Dr. Busch for 6 years now, and I can't believe I haven't yet written a review! Dr. Busch is wonderful, and I selfishly hope she never retires :). She manages to give annual exams in a virtually painless and efficient manner, but she never makes me feel rushed. If I have questions, she takes the time to answer them. She also has a great bedside manner, and is always easy to chat with during exams. I think that's part of what makes them so painless. I highly recommend her. read more

I have been a patient of Dr. Busch's for a couple of years. While I had not been thrilled with her brusque manner, I always felt she was competent. Recently, however, I had a terrible experience that has convinced me that I need a new doctor and need to warn others. During my last screening mammogram in early December, the lab discovered an abnormality that required further follow up and sent a report to me and Doctor Busch. Only after I called twice, did Dr. Busch return my call leaving a voice mail telling me they found an asymmetry and that it was important to go for the follow up tests. I called back twice with further questions but Dr. Busch never called me back. During the followup, the radiologist had increased concerns and scheduled a biopsy for as soon as possible. The radiologist immediately called Dr. Busch and sent her the lab report recommending that she place an order for the biopsy as required by my insurance. The radiologist followed up with another call the next day. Dr. Busch never returned those calls nor did her office place the order for the biopsy. Two days before the biopsy, the lab called to let me know that Dr. Busch had never returned their calls or submitted the biopsy order and that unless I could get her to do this, they would have to cancel the biopsy. It took at least 6 phone calls from me and 2 more phone calls from the lab before someone in Dr. Busch's office managed to place the biopsy order at the very last minute. Someone in her office actually told me that they were dealing with higher priority items than my biopsy. I could not believe that the possibility that I might have breast cancer was such a low priority item for my doctor that it didn't even warrant a return phone call or the processing of paperwork in a timely manner. Fortunately, the tumor was benign, which I learned from the radiologist at the lab not Dr. Busch. To this date, Dr. Busch has never bothered to return any of my calls and I wonder if she even reads the lab reports she receives. From my perspective, this situation rises above brusque to something far worse. read more

I've been a patient of Dr. Bush's for over 20 years. I find her to be very caring, knowledgeable and sincere. She's helped me through some difficult situation. I also enjoy her on a personal level. She often inquires as to how I'm doing generally. I feel very well cared for as her patient. I wish, however, I could say the same for her office staff. I've been trying to make an appointment for days and they don't pick up the phone no matter what time of day I call. This isn't the first time I've encountered this. I'm at the point where I'm considering taking off from work and going to her office as I really need an appointment. I shouldn't have to restore to such measures. read more

What a pleasure! Yes I said what a pleasure to have been recommended by Dr. Zimnoch to see Dr. Busch. As I read all the other reviews I have to agree with all that has been said. Dr. Rebecca Busch is sincere, caring and extremely professional. I feel cared about, listened to and not rush in and out. Also, her staff is kind, courteous and so helpful. Who wants to go the dr? I don't but when I do I am pleased to have Dr. Busch in my circle. Thank you! read more

After seeing Dr. Busch for a few years, I've decided to write a review. She is extremely professional, gentle, and non-judgmental. She always takes her times to explain the pros and cons of any medicine or procedure. I've also interacted with her support staff and have found them to be extremely accomodating, especially with emergency/walk-in visits. Have already recommended her to my best friends. read more

I wish I had an experience like the previous reviewer but unfortunately I didn't. Two words: rough & quick. Though those adjectives are appropriate in other settings, the last place I want to see them is in a description of a doc. She seems incredibly competent but she was very rushed and not personable. She wasn't rude but I have experienced better. Maybe I'm spoiled. I might give her another try and update. If I could, I would submit a 2.5. read more

Best demeanor and bedside manner of a Doctor I have seen in a while. She makes you feel like your time with her is not a rush and she takes all the time to listen to your concerns. She also provides great health tips!! I ditto all the other positive comments here about her :) read more

I've been a patient of Dr. Hill's for a few years now. One time I needed a follow-up appt. and he wasn't available, but she was. I went to see her, her office is MUCH quieter and calmer than the main one. I was seen on time and was really impressed by how much I liked her. She's very knowledgeable, seems to really care about your problem, and wants to take care of you and make you feel at ease. I've been with Dr. Hill for a while now and have no reason to leave him, but if I ever needed a new gyno, I'd definitely go to Dr. Busch. read more

This is not a review for Dr. Busch. This is a review for her office staff that has no respect for people's time and health. I called their office and asked for an appointment with Dr. Busch as a new patient. Had to wait for 2 weeks and cancel business trips because I needed to see a Dr. Once there, they said my appointment is with a physician assistant and that Dr. Busch is not available until November. The only respond I recived was sorry, we made a mistake! I didn't ask to visit a physician assistant and the person who answered the phone schedule appointments without informing me. Very unprofessional and careless. read more

Dr. Busch is the best gynecologist I have ever had! She is professional and friendly and put me at ease. She is quick and effiicient, but still seems thorough. It seems more like she is trying to help the patient to get the unpleasant appointment over with quickly, rather than rush and be rude. She also always invites me into her office afterwards to chat, which I have never had another gynecologist do. read more

I have had an excellent experience with Dr Busch. I didn't find her to be rushed at all but rather easy to talk to and very responsive. She is knowledgeable and intelligent and addressed all of my concerns about treatment (I wasn't a run of the mill case so I had options to consider and decisions to make). The only reason I gave 4 stars and not 5 is because the office messed up my lab results sending me to the ER unnecessarily. I understand that this was a lab error and happens, but was very frustrating and stressful. After reading other reviews of lab errors at the practice it seems that it is a common problem that needs to be addressed. read more

I have never raved about a GYN (never a pleasant experience), but Dr. Busch is really great. She's very knowledgeable, kind, provides you with the time you need - professional all around. Many/most of the women in my office see her because she's great. read more

I've been a patient of Dr. Busch for a few years now, and I think she's great. Her annual exams are very quick and efficient, but I don't ever feel rushed. She has a really nice bedside manner and always answers any questions I have. Recently, I called with questions about a follow-up exam she asked me to schedule and she called back within a few hours. She was more than willing to answer my questions and clarified everything for me. When I went to my follow-up, she remembered that we spoke on the phone, asked if I had any more questions, and stayed afterwards to talk more about it. I was really happy with how attentive she was to my concerns and I felt much more at ease about things. My rating of 4/5 is because I've always had to wait at least 20 min past my appointment time to be called in, but this won't stop me from going! read more

She is the best, after having many disappointing experiences with other doctors, i would never go anywhere else. She is so professional and personable and efficient yet takes time to communicate. I love her! read more

Dr Busch is a wonderful caring Gynecologist. I started seeing her after my long standing Gyn, Dr Martin, retired. I was worried I was not going to find any one to be as personable and skilled as she was. I was wrong. Dr Busch proved to be a very knowledgeable doctor, who answers your questions with great clarity and takes the time to hear your concerns. I definitely would never call her brusque. read more

I'm an idiot and didn't look at the address. Dr. Busch is at Reiter, Hill and Johnson's practice, not GW anymore. I still highly recommend her! http://www.yelp.com/biz/reiter-hill-johnson-and-nevin-washington read more

Dr. Busch is extremely professional, friendly, and efficient. She always takes her time to explain things in detail and puts you at ease. Her support staff is also professional and accommodating. read more

While Dr. Busch has always been responsive to me as a patient, I can't say very many nice things about the practice overall. I have had a very difficult time with staff being able to find and keep track of medical records. On several different occasions I have arrived for an appointment only to find out my folder "must be at another office" and I have had tests "misplaced". I go to the same location so my only assumption is that the practice is poorly managed and disorganized. I am thinking of switching doctors. read more

Recently moved from NYC and went to Dr. Busch. I have never in my life been charged on my credit card a security deposit for an appointment, not even in the Big Apple. It should have been a red flag. She service was sub-par to say the least. She asked me if I had any questions and I asked her if she could tell me if I was in menopause yet. She took some blood and I awaiting the results. A few weeks later I got a call from a receptionist who just said "yes you are in menopause", and that was it. No call from the doctor, nothing. Then I get bills from my insurance company that shows that I was billed for two appointments in the 15 minutes that I saw the doctor. One for my annual and one for asking a question about menopause. WTF! Then she also charges my insurance company almost $700 for blood tests that I looked up and only cost about $150 total. Insurance of course is only covering part of that, now she wants the balance of that plus another co-pay for the second visit. I sent her a note to throw my file in the garbage as I would never be seeing her sorry ass again. read more

This was the worst experience I have ever had with a doctor. First, I was the first appointment of the day and she was late. I heard the staff speak about how she was late and then I watched her rush in. I had not been to the gyno in a long time because I was an actress/waitress with no insurance. Therefore, I was quite nervous and feeling very vulnerable. I was not doing the pap smear that day and I asked the nurse, who brought me into the room, what could I expect during the appointment. Or what would we be doing if not the pap smear. And she looked at me like I had asked the stupidest question she as ever heard and I was a complete idiot. She then said "whatever you want" and walked out. My second impression of Dr. Bush (my first being her rushing in the door), was the she was trying hard to seem nice and it came off extremely fake. She is the complete opposite of my previous gyno, who was very warm and sincere. She was firing questions at me and not really listening to any of my answers. I told her I did not feel comfortable doing the pap smear because I was on my period and then she very rudely barked "it's up to you! what do you want to do?" And then I just repeated what I said because I had obviously already given my answer. I really wanted to talk to her about trying to conceive and she said "well how do you know you're knot pregnant now?" I had JUST finished telling her that I was on my period. I had serious concerns about getting pregnant--I am in my 30s and I've had a miscarriage. I told her this and she did not say ONE THING about it. She gave me some stupid print off about getting pregnant that I could have googled and then it was over. She left. They took some blood to run tests. I declined a flu shot and then they tried to charge me for it as I was leaving. A week later I got a call that they didn't take enough blood and I would have to go back to give more. Dr. Bush was rude and made me feel unimportant and unworthy of her time. I canceled the pap smear appointment and when they asked me if I wanted to reschedule I said no and they did not ask why. Hopefully I can find a gyno who is everything Dr. Busch is not--patient, kind, and concerned. read more