The team was great! Floors look beautiful, the guys were efficient, Berti was very communicative…read moreand they left my house spotless.

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

I can't say enough about Buono's…read more I had heard good things about the company from other folks in my building, as well as on Yelp, and from the first moment I requested a quote through Yelp, Lou Buono was responsive, courteous, and an actual pleasure to communicate with. If you've worked with a lot of folks in the trades, this is very much the exception to the rule, and as such I was pleasantly surprised. Lou quickly got back to me with a very reasonable quote, and once we agreed on the details and a date, we were off and running. We had some damage and discoloration on our white oak floors, and we wanted to sand and refinish them. Lou was helpful as we got together the paperwork my building required to get it done. On the agreed upon day, his guys showed up on time, and while they weren't the excellent communicators that he is (their English wasn't great), they were conscientious and obviously knew what they were doing. Lou said the work would take 1-2 days, and they were done in just a day. We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well. I'll definitely be going straight to Buono's next time I need any flooring work done.

I had MDR give me a quote (along with a few other firms) to split a large upstairs space, adding a…read morewall and door and basically making a bedroom out of part of it. The quote was around the middle of the ones I saw, and I got a good vibe from Michael, so I decided to go with them. I'm incredibly happy with the work they did - they matched the existing features (trim, door style etc) of the house perfectly. They had good ideas and brought up things to consider, and additional costs for any changes along the way were reasonable. The guys who worked at my house were incredibly friendly and polite. The work turned out amazing - better than I had even hoped. Can't recommend them enough and will definitely go back to them for any similar work in the future.

Had a great experience with MDR Home Improvement. They installed vinyl front step railings for us…read moreand did an awesome job from start to finish. They were incredibly responsive over text, which made scheduling and communication really easy. The team showed up on time, worked efficiently, and completed the installation way faster than I expected. Everything was done cleanly and professionally, and the finished railings look great. The whole process felt smooth and stress-free. Would definitely use them again and highly recommend!

If you're looking for a skilled, dedicated & hardworking carpeting & flooring professional, this is…read morethe company to hire! Faheed did an exceptional job for us removing all of our old carpeting & then sanding & refinishing all of our hardwood floors, which was a monumental task. He is a quite dependable & an extremely trustworthy Craftsman.

Nice owner but way overpriced! Too bad since he seemed to know what he was doing. I am on social…read moresecurity and asked he could please help me with the price. Well I guess he didn't listen to me.

We chose Express Union Tile because of the great reviews we read. And our experience before the…read morepurchase was 5-stars. The salesperson was helpful and answered all our questions. They even came to our house twice to measure everything to make sure the design worked and the size of kitchen cabinets to make sure our built in refrigerator and pantry cabinets were the right sizes. HOWEVER, after sale and delivery the nightmare started! Our carpenter showed up to start the project and looked at the design that Express Union Tile gave us, and the design was missing a whole section above the stove! Then came the pantry installation. He noticed that the design they gave us was missing an entire floor to ceiling panel! So mid project I had to call them to show them the flaw in the design..... of course they didn't apologize and instead charged me to have new panels ordered. We had no choice but to pay. THEN, after we finished the pantry installation, the refrigerator came and the guys couldn't get it to be flush with the cabinets. Turns out that the depth of panels they ordered for us was actually less than the size of the panels that was on their design and what we paid for! I called them multiple times and even spoke with the owner, Mike. He didn't accept any responsibility and blamed our carpenter, wall, and pretty much everyone except themselves! We're now having to call the cabinet manufacturer, Better Business Bureau, Consumer Affairs, etc to recover.

This is a 6 out of 5 star business. We recently had our kitchen remodeled, and we are so happy with…read morethe results! We worked with Mike Colak at Express Union Tile, and he was amazing. He was so knowledgeable about kitchen design, bathroom design, and tiles. He helped us choose the perfect tiles, cabinets and countertop for our kitchen. With Express Union Tile, you truly get a one-stop shop. They put together a design for the renovation, came out to do measurements, connected us with a contractor, and sold us the tiles, cabinets, countertop and handles. They go above and beyond. Mike personally made sure that everything was done to our satisfaction even going to the extent of coming to our home multiple times to oversee parts of the project. We were so impressed with his work ethic, calm demeanor and attention to detail. Here are some specific things we loved about our experience with Express Union Tile: High-quality products: The tiles, cabinets, countertop and bathroom vanity that we chose from Express Union Tile are beautiful and durable. Their large showroom makes it easy to find the products you want. Their prices were always more than fair, reasonable and competitive. Fast and efficient service: Mike and his team were able to get everything we needed for our kitchen project faster than we even thought possible. Everything arrived on-time or earlier, which of course, reduced the stress level for the project. Excellent customer service: Mike and his team were always available to answer our questions and address our concerns. They were also very patient with us, even when we changed our minds a few times! Overall satisfaction: We are so happy with the results of our kitchen remodel, and we highly recommend Express Union Tile to anyone looking for a reliable and professional kitchen redesign company. We would definitely use Express Union Tile again for any future tile projects and think you should too. We are so grateful for their hard work and dedication, and we would not hesitate to recommend them to anyone.