Kreatelier, OH HOW I LOVE THEE!! Thank you for our beautifully reupholstered and refinished chair…read more It was a sad chair with good bones that we received from a friend and it is now a show piece that my friend wants back. It is the second project that you have completed for us, and again, we are very satisfied with the exceptional work. Just look at the NEW compared to OLD look.

I love a bargain. This will give a bit of insight into why I bought a Rowe chair off Craigslist…read morefor $100 and...confession...have stored it in the garage for the last four years. A waste of space until Kreatelier transformed it into a one-of-a-kind gem. Pernilla and the Line are true artists with a customer service focus. They helped me isolate two fabrics, so my run of the mill seat became a juxtaposition of masculine and feminine (see before and after pictures). Top pillows are reversible, giving me two looks in one. Truth be told, it is expensive to reupholster. You've got the cost of fabric plus the labour. With this said, I have never regretted spending a single penny. Open seven days a week = convenient! Now, let's all make a pact to clean out the garage so we can upcycle and make space for the car.

South Shore lost a favorite upholstery shop in…read more Quincy/Weymouth a few years back. Randolph Upholstery in Whitman is where you want to bring your business. Professional service, excellent quality of work, very fair prices, and quick delivery. All my items; chaise, dust ruffle, and headboard in a check pattern perfectly matched by an outstanding upholsterer who is the best I have ever seen. The owner is organized, helpful, and friendly. A pleasure to work with. A great experience.

Excellent experience reupholstering our kitchen chairs with Randolph Upholstery. Diverse and…read moreextensive selection of fabrics to choose from, reasonable prices, and professional work completed on-time. Elaine, the owner, was very patient and helpful in selecting a matching pattern for our chairs, highly knowledgeable about the different fabrics and communicative on expectations. I highly recommend Randolph Interiors.

As a designer, I hired Lisa for a slipcover project for one of my clients, trusting her business…read moretagline, "Slipcovers and More." One of the first red flags was that Lisa does not operate under a written contract. Without a contract outlining scope, expectations, or process, important details were not clarified -- including that the original slipcovers would not be returned once deconstructed. That lack of documentation created confusion and avoidable issues later in the project. The project ultimately spanned more than six months for what should have been a straightforward slipcover job. During that time, requirements changed (she initially stated she would not need the chairs, then later required them), and portions of the work were completed by a "stitcher." The slipcovers that were delivered were inconsistent in sizing, puckered, misaligned, and only one fit properly. We returned them for correction. The final attempt removed the originally promised zipper construction and replaced it with a folded pocket bottom. The slipcovers were returned with oil stains and continued construction issues. When concerns were raised, the explanation given was that the fabric was stiff and difficult to work with. However, the issues were not related to fabric drape -- they were workmanship problems. Even after multiple rounds of revisions, Lisa maintained that she delivered the product as discussed. At the end of this process, the slipcovers were unusable, despite being fully paid for. Based on my experience, I cannot recommend this workroom for slipcover construction. Clear contracts, consistent workmanship, and accountability are essential in this industry.

Lisa and Sonny did an amazing job upholstering a large semi-circular bench in my house. I had met…read morewith several other upholsterers, and none of them had the skills or workshop to do the job. Lisa was not fazed at all, and between her and Sonny they figured out how to do it. Lisa also helped selecting a fabric that would be cozy, rugged, and easy to clean. They were also fast, and their pricing was reasonable. I highly recommend LJC Style.

Don't fall in love with anything they have UNTIL you find out if it is available. I borrowed…read morewallpaper books, returned them, and gave them a color printout of what I wanted - with my name, address, phone number, and item number. They said they would let me know the cost ASAP. Never called. After my second call to them, they said they would get back to me. Finally, I gave up and tried to get my chosen wallpaper myself - GUESS WHAT? It was discontinued in 2015. There is lots of selection at the Fabric Gallery - but they really need to get rid of the options that are no longer available. Very disappointing,

Ordered fabric. Deposit made. Fabric measured and cu for furniture. Said would be ready in a couple…read moreof months. Never heard back even after multiple calls. That was two years ago.

Fantastic job on a complicated,old, recliner rocker. Great communication- he they recommendread more

Maria is a lifesaver! The countless times she has repaired my couch each time my dog decides she…read morewants to eat it. She is patient, quick and very reasonably priced. Love her!

Joe and his crew at Needham Upholstery (all super nice and very skilled) do outstanding quality…read morepersonalized work, at a price that was significantly lower than other estimates I received. Even though his shop had what looked like 10 zillion upholstery samples from which to choose, Joe quickly guided us to a few options, one of which turned out to be ideal for our needs. He completely recovered two complicated recliner chairs, which now look brand new, and also plumped up the cushions on our couch. I could not ask for anything more in terms of quality workmanship and really pleasant, personalized service from a wonderful local small business. THANK YOU!

I brought my ripped up upholstery on my old piano bench to Joe at Needham Upholstery. Joe was…read moreconsistently friendly and professional. His fabric selection is extensive and the finished product is beautiful and well constructed. I highly recommend this shop to anyone who wants to refresh old furniture. The craftsmanship is excellent!

The most helpful staff! I was totally pleased with everything! Highly recommend!!! Very…read moreknowledgeable and will always go for all of my window treatments and decorating projects!

I love the store and Peggy was very helpful with getting me my paint. Also loved that they had a…read morewide choice of fabrics and wallpapers and paint colors. However wouldn't it be great if Myers(if I got the name right) wouldn't be so condescending in helping. It's not my job to know different materials and my questions were returned with such a snobbish attitude. I almost wanted to laugh out loud back at him when he did that to me. No one needs a know-it-all attitude when asking for help. Imagine if you went to a specialist for something and they laughed at you for not knowing. Ha! I'll go back, but he better have a different attitude or this review will reflect.

Very good selection of quilting cottons although not the cutest stuff and some limitations on…read morecolors. For example, there may be a really cute pattern in blue and green but you won't find the same pattern in any other colors. I find I can't source the majority of a quilt here. I do like that I can see solid colors in person, this is really helpful. Price per yard on all quilting fabrics is excellent. Ability to find novelty fabrics is good. Overall I find I don't do as well here as I used to do when they were in Framingham. Quilting tool selection is also limited.

Great selection of fabric with knowledgeable staff. If you…read moreneed a seamstress, they have a woman who works there, she does amazing work. Ask for Karen Clancy she is gifted with skills

No Surprise, I just learned they are closing. Don't go even to their sale. Terrible business and…read morecustomer service. It used to be a solid business; clearly not anymore.

15 months ago I paid for custom draperies. As of over a year later and multiple attempts to reach…read morethe owner, I took Janet Shapiro to small claims court. She did not show up July 24, nor a further hearing Aug 25. She made no attempt to contact the court. I was given a Capius, a right to hire a constable to force her to pay me interest and principal to me on monies due. I had the right to have her arrested. Inclined to do so, I agreed to lose 1/3 my $. She is a weasel and thinks she had a right to countersue me which she did not as she had 4 months to speak her mind. Be careful, check with the Newton District Court.

How lucky are we to have this fabulous family owned business near our home!…read moreOur first project with them was to recover all our dining room chairs. We brought photos of the room, the rug, etc...and they were so helpful in choosing a fabric that brightened up the room! Our second recent project was an 1800's Victorian Corner Chair that was in the attic for years. I emailed Barry photos and he emailed right back with suggestions (to not refinish the wood as to keep the original patina) and a quote. We brought in the chair and Toni brought out various samples to choose from. The orignial silk was a teal/blue and she assisted us in finding a beautiful fabric. The chair was polished and looks just gorgeous. This family has the knowledge, the eye and the professionalism you need! And they are very responsive and super friendly. Before and after photos of both projects are below. BTW the photos don't do them justice. We are anticipating another project...soon! Thank you to Barry, Toni and the entire family!

I am so happy that I found this wonderful store. I had a wing back chair and a loveseat…read morereupholstered and I just love them. Toni was extremely helpful and professional. They had so many wonderful choices and I picked the exact ones I wanted to go with my oriental rug. The pick up and delivery was right on time. Don't waste your time trying to get a number of estimates. Just make The Custom Shop your first and last stop.