Amanda and the reception team is amazing. Although I wasn't able to go through with my appointment…read moredue to insurance issues outside of their control, Amanda provided excellent assistance and went above and beyond to give me some additional guidance! Thank you, Amanda!

Extremely disappointing experience…read more I really don't like leaving bad reviews, especially for a medical office, but after today's experience I feel other patients deserve to know what happened. I have been going to their Chino location for keloid injections and was referred to the Upland location for V-Beam laser treatment to improve the remaining redness. I had my consultation with PA Kristin Mickelson on August 10. During that consultation, Kristin did not clearly tell me that my 4-year-old daughter was absolutely prohibited from accompanying me. I was told that if my daughter stayed in the treatment room, she would need to wear protective glasses. Based on that information, I understood that bringing my daughter was allowed under those conditions. When I scheduled my treatment afterward, a front desk employee also told me that the treatment would only take about 15 minutes and that they could keep an eye on my daughter while I received my treatment. I relied on what their own staff told me. I took a day off work and drove approximately 1.5 hours each way to the Upland office. When I arrived, I received yet another set of instructions about where my daughter could stay. At one point, staff even brought me to a separate waiting room and told me my daughter could wait there while I received my treatment. Then, only a few minutes later, the office manager came in and told me they could not treat me because they could not supervise my child and that I would have to reschedule without bringing her. I was shocked and extremely disappointed. I completely understand that a medical office may have safety policies regarding children. What I do not understand is why those policies were not clearly communicated to me, why I received conflicting information from the PA and front desk staff, and why I was allowed to travel all the way there only to be turned away. I even returned to the office after initially leaving because I had already taken the day off and driven three hours round trip. I was willing to have my daughter wear protective glasses and remain with me, but the office manager still refused to provide my treatment. I also asked about the consultation fee/deposit because the treatment I had scheduled was not performed. Instead of acknowledging the communication failure, I was told I should listen to the physician rather than the front desk staff. But I was following the information provided by their own employees. What made this experience even worse was the complete lack of empathy or apology for the inconvenience. I did not feel that anyone took responsibility for the conflicting information I had been given. The interaction with the office manager also ended very unprofessionally, with the office door being slammed. After this experience, I have completely lost confidence in this office and will not be returning to the Upland location. This review is not about expecting special treatment because I have a child. It is about clear communication, proper staff training, accountability, and basic respect for patients' time. If a policy is strict, tell patients clearly before they take time off work and drive hours for an appointment. I hope management takes this seriously and reviews how this situation was handled. Patients should not have to pay the price for inconsistent communication between their own staff members.

Dr Griffith and his amazing staff are your answer to wellness, healthy skin, and the reassurance…read moreyou are in the hands of a stellar specialist who truly cares about his patients. I heartily recommend Dr Gritth to anybody seeking solutions to all dermatology needs.

I love the treatment, I've seen great results, but the front office girls have no idea what they're…read moredoing. Whether you're sitting in the office waiting 20 minutes for an appointment you were on time for. To no one knowing why you're there. The girls in the front can't plan a ham sandwich. It's truly awful having to deal with these young ladies. I called to ask some questions and I had to talk to four different people and when I finally talked to the person I needed to speak with she said she has them phone screen, but they all asked me the same questions and kept me on hold for 25min in between each person. It's like nobody knows how to run an office. I don't know who's in charge, but they really need to realign everyone. It's actually ridiculous.

Everyone here at The DermBar is super chill, sweet, professional and amazing listeners!…read more Service was impeccable; They listen to your concerns, provide feedback/suggestions and they figure out solutions to help you get better! They're definitely NOT one of those places where you see a medical professional for 5 mins and they kick you out right after.(Especially the kind where you wait an hr after your appointed time). I came in early at The DermBar and they even checked me in early. I love that they are super efficient and genuinely care about their clients. I came in as a cash patient since they couldn't take Blue Shield PPO at this time. But that didn't bother me and it was preferably better for me since I don't enjoy dealing with insurance. Highly recommend The DermBar! Be sure to check out their IG! (Also shows where their entrance is located) Lots of parking, so no need to fret! Also their office is super clean and aesthetically gorgeous! Will definitely come back!

I love the Derm Bar! This is going to be a long story, so bear with me. I've had issues with…read morerosacea and eczema for years and tried countless treatments, but nothing seemed to work. My regular MD prescribed a topical cream that helped with the flare-ups, flaking, and scaling, though it didn't eliminate or reduce the redness. I was content with the results until I lost the cream during a vacation. When I returned, my face was extremely itchy and almost purple. My doctor prescribed the cream again, and I was ready to fix the issue. Around the same time, my kids needed to see a dermatologist for their warts, which is how I discovered The Derm Bar. When Britney was helping my kids, she noticed my face and immediately wanted to help. She asked about my current treatment, not in a pushy way, but out of genuine concern. It turned out that the cream my doctor prescribed was a steroid, which had long-term repercussions and had caused my face to become dependent on it, hence the flare up when I lost it. Britney advised me to wean off the steroid and scheduled an appointment for me. She put me on a regimen of morning and evening creams and some medications to restore my skin's health. After a few weeks, my skin had significantly improved with just the creams--no more flakiness, itchiness, scaling, or burning. Britney also recommended a laser treatment, which has noticeably reduced the redness. The red nodules near my nostrils disappeared with just one zap. I'll be posting some pictures to show my progress. I can't express how wonderful my experience has been. The office and staff are incredibly friendly and great. Thanks to their services, I can now walk outside with just a tinted moisturizer and not feel embarrassed. It's truly been a life changer.

Dr. Ronald is an excellent dermatologist and truly one of the best doctors I've had the pleasure of…read moreseeing. He is very knowledgeable, professional, and efficient, while still taking the time to make you feel comfortable and confident in your care. I have complete confidence in him when it comes to my skin and overall health. His staff is also always friendly, helpful, and welcoming. I highly recommend Dr. Ronald and his entire team!

Dr L and Stevens are only available Tues to Thurs now. (2025)…read more They are still the best dermatologists I have ever seen. When I was pregnant and needed an emergency visit, they were able to get me in due to the urgency. Both doctors are extremely knowledgeable and kind. I can't recommend a better doctor.

Needed & received great treatment for precancerous face concerns…read more Ebony Miller was great! Knows exactly what to do! Highly recommend her professionalism, absolutely 5 Star! Sherri B

I had an extremely disappointing experience with Pacific Dermatology. I scheduled my appointment…read morewell over a month ago and even received a reminder message last week confirming everything was set. I drove to the facility -- arriving 30 minutes early -- and was completing their online check-in when they started repeatedly calling me shortly before my appointment time. When I walked in, I was told they had "just now" reviewed my chart and the doctor decided he did not want to perform the procedure. As a result, I now have to reschedule and essentially start the entire process over again. I find it very unprofessional that my information was apparently not reviewed until the last minute, despite having over a month to do so. This feels like a clear administrative failure and showed very little respect for my time, effort, or the cost of traveling to the appointment. With today's gas prices and busy schedules, this was a complete waste of my day. I expected much better communication and organization from a medical office.

Always a great experience when I go in to get treated. They make sure to explain and even follow up…read moreon medication. Super kind staff and very welcoming.

Came in to have some warts removed from my hands, and the whole process was quick and surprisingly…read morepainless. The staff was incredibly kind, professional, and accommodating from start to finish. I paid out of pocket, and the pricing was very fair and reasonable. Sonia and Rayleen were phenomenal and made the experience comfortable and stress-free. I would definitely recommend Oak Tree Dermatology to anyone looking for quality dermatology care. It's never fun dealing with skin issues, but they made the experience as easy as possible.

Staff is always amazing and Service is top-tier always come out looking 10 times younger than I did…read moregoing in. The price is well worth the service and the satisfaction guaranteed J .Silver

My girlfriend and I went to Skin Perfect for tattoo removal and couldn't be happier with the whole…read moreexperience. From the moment we walked in, the staff made us feel comfortable and answered all our questions before we even started the process. The technicians were professional, knowledgeable, and clearly experienced -- they walked us through what to expect at each session and made sure we understood the aftercare so we'd get the best results. The clinic itself was clean and modern, and every visit felt efficient without ever feeling rushed. What really stood out was how well they worked with both of us individually, since everyone's skin and tattoos are different. They tailored the treatment plan to each of our needs rather than using a one-size-fits-all approach. We're both really happy with our progress so far and would recommend Skin Perfect to anyone considering tattoo removal. Great results, great people, and a genuinely positive experience from start to finish!

Dr. Tan Nguyen is an excellent doctor. Both my husband and I have been treated by him, and still…read moregoing to him for a variety of skin issues. My husband has been treated for 10 years plus. Very personable and kind. Dr. Tan explains all procedures ahead of time. The office staff and assistants are remarkable, caring and professional.

I really love Dr Nguyen! She is thorough, reassuring, straigthforward, reliable, helpful and I all…read morearound am happy to spend my copay to see her with any question! My son had a strange blotchy rash. We had seen an ER doctor because it was fast spreading and creating swelling in both his feet. I was happy with the care but wanted to find out what a specialist would say about his skin. She gave me a lot of confidence in his treatment, and checked all of his skin! It is very nice to have a clean, upscale office, nice staff and excellent care and to know where to go when I have anything related to skin!

I've been seeing Morgan at The Treatment for about six years and truly can't recommend her enough…read more I see her every six weeks and alternate between BBL and microneedling, and she has literally transformed my skin. Morgan always knows exactly which treatment will best suit my skin based on what we're trying to address at the time. She's incredibly skilled, efficient, gentle, and always makes sure I'm comfortable and that any pain is minimal or nonexistent. She also helps me build a skincare plan customized to what my skin actually needs. Beyond being amazing at what she does, Morgan is friendly, patient, kind, and truly a good soul. I always leave my treatments feeling better about myself and so much more confident. She is simply the best, and I highly recommend her!

I had such a great experience with Lindsay as my injector! She reviewed my before pictures,…read morelistened to my concerns, and took the time to understand exactly what I wanted to enhance. Since this was my first treatment, I was nervous, but she made me feel completely comfortable and supported throughout the appointment. I also really appreciated how reassuring she was about cleanliness and sterility, which gave me a lot of peace of mind. She explained the anatomy of the face, what to expect afterward, and the follow-up process so thoroughly. I'm so happy with my results and truly can't say enough great things about Lindsay and The Treatment !

I have been a patient of Dr Gloria Stevens for over 22 years. Dr Stevens takes the time to listen…read moreto her patients and understand their concerns . She empathetic and make patients feel cared for. She provides the highest level of care. She is extremely knowledgeable, and highly skilled - a great Doctor! The office staff is friendly. Highly recommend. I am blessed to have Dr. Stevens as my doctor.

My experience here was the best and my skin has been looking amazing for over 3 years now !!! The…read moreoffice lady's r really nice as well!!