I had a great experience working with Alex at Family Car Buyers. From the beginning, he was…read morepatient, professional, and responsive. He consistently kept me informed throughout the entire process and took the time to answer all of my questions, both over the phone and through email. Selling a vehicle can feel overwhelming, especially when it's your first time using a vehicle buying service. Alex explained each step clearly, including the title signing process, payment, and pickup scheduling with Copart. He never made me feel rushed and was always willing to clarify any concerns I had. His communication was excellent, and I truly appreciated his follow-up and attention to detail. Because of Alex's professionalism and customer service, I felt much more comfortable throughout the transaction. Thank you, Alex, for your patience, honesty, and outstanding customer service. You are a valuable asset to Family Car Buyers, and I hope your company recognizes the excellent job you do. I highly recommend asking for Alex if you're working with Family Car Buyers!

I have a much different experience. They were unbelievably rude. They didn't do anything the ad was…read moreadvertising. They backed out of what they offered me. When I called to talk to someone they ignored my calls and when someone did answer they hung up on me. I would never recommend any one to the and you shouldn't either.i don't think any of these reviews are real if they are I must be looking in the wrong place

Bill delivered fantastic service. He was honest in his appraisal and honored his word when it cam…read moreto his offer. He was able to come the same day I called and made the whole process so easy for me. If you are getting stressed about the selling process, having to post your car on FB marketplace and get low balled, know that you can skip that and Bill will make sure you are taken care of.

Worst chat messaging ever. Not helpful at all. And offered 150$ when everywhere else offered…read moreatleast 600-800$

I came to trade in my car and considering the shape it was in I am happy with my offer…read more I was able to get a great car and a man named Irvin was incredibly helpful, honest and patient with me. He was knowledgeable and helped me every step of the way, I had no idea what I was really doing or looking for and he found me a great option that fit my budget. he even stayed over his hours to help get me in a car and out that same day. Service people Ethan and Alyssa I believe her name was were SO sweet and eased my anxiety. Very happy with my experience and hope these workers get the recognition they deserve cause Sunday was a busy day for eveyone there and they kept it 100% professional and friendly.

Dear Jess, I want to express my sincere gratitude for the…read moreexceptional attention and support you provided. The way you resolved my issue reflects true professionalism and commitment to customer satisfaction.

0 stars if I could. Was told two days prior to the scheduled appointment that they would pick up…read moreand take a junked vehicle. Not only did they miss the appointment time without calling but then told me they would not pick up the junk vehicle. Like other reviews, call at your own risk.

Be careful. Driver in civic will offer you different price then the owner on the telephone. Also,…read moredriver takes pictures of plates and even took a photo of us thinking we didn't notice how he held his phone. Call at your own risk.

This was GREAT!! I sold my GMC Acadia to them. I was skeptical that this wasn't a legit company,…read morepartially because I had never heard of this business model of selling your car, and partially because of the name (it just didn't sound serious.) But I researched it and decided to go for it. It turned out to be the perfect happy medium between doing a dealership trade in (most convenient but least amount of money for your car) and selling my car privately (huge hassle but most amount of money for your car). I made an appointment and went to the Woodland Hills location. The whole thing took about an hour. They did an inspection, posted my car on their portal, and ran an online auction for 10 minutes where we watched a TV screen as about 50 dealers looked at my car. I got about 12 offers I think (10 is average) and I accepted the highest one. You don't have to; you could walk away if you wanted. But that offer was considerably higher than if I had sold my car to the dealership as a trade in. Maybe not as high as a private sale would have been because they are a middle man, but WAY less hassle. An hour versus weeks of fielding emails or phone calls, letting people test drive it only to be ghosted ... no thank you. They wrote me a check right there and I left my car. I had a friend pick me up. It was SO easy. I will definitely do this option again next time. I wish I could remember the name of the woman who handled everything; she was great!! Shout out to her and apologies for forgetting her name!

Easy to work with Daryna. Great job and easy to sell my car. She did an efficient inspection and…read morehandled the whole car sales program very well.

I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

Came here to buy my first car and i had a great experience! All the employees were so helpful and…read morehelped me understand the process from A-Z without feeling pressured to buy. will for sure recommend ask for Bella!!

Aggressive, rude, and unwilling to negotiate. Practically told us to fuck off. Couldn't give us the…read moreprice breakdown, explain fees, or counter negotiate. Unrealistic price for a 114k mile bmw... basically told us we'd have to pay 3-4k for fees LOL. Ignored car damage, parts needing replacement, and car was kept in bad maintenance (low coolant, worn rubber seals meaning it's been left outside w/ no cover, rotor rust, bad front bumper alignment) 19k out the door but listed for 14900? Would have bought if the dude wasn't an ass, I get we're young and you might think you're waisting your time, but what happened to valuing every customer? We were VERY serious about purchasing this car if it wasn't evident while we were viewing it in the lot.

I made an inquiry on YELP and received a response back within minutes. When I was available to send…read moreMo the information @ my car, he responded a short while later with an offer. We made an agreement and he came out the next day at the agreed upon time. After inspecting my car we completed all necessary paperwork and he gave me a check for the agreed upon price. Mo was a quintessential professional. Everything went as expected. His service was above and beyond. In a world of often failed expectations, dealing with Mo was a breath of fresh air. I highly recommend Mo and Cali Car Buyers.

My experience dealing with Moe was exceptional: he responded promptly to my messages, followed up…read morewhen he said he would, and showed up at the agreed-upon meeting time. He was well-prepared with all the necessary documentation when we met up, and he patiently and thoroughly walked me through them. I would highly recommend him to my friends and family.