The online return policy is not very transparent. If you order online and you need to return your…read moreitem you must pay to ship it back and the customer service process is slow and requires multiple follow ups. Avoid Ashley furniture if you can! I spent $400 to ship back dining chairs, a costly mistake

So 1.8 m followers well I'm the 1 that's not satisfied they brought my couch out it was to big to…read moreget into my house I'm not blaming Ashley for the tearing up of my house but it still their store that contracted the moving crew so it's still there issues to make it right. The movers broke my front door off the hinges , put a hole in my wall and when they couldn't get the house from the front door they went to the back door after breaking the glass out of my screen door my mentality challenged daughter was asked to help with holding the door she was cut by glass and bleeding and after all of that we had to send the couch back for a smaller one , my front door wouldn't close so I had to take off work the next day so my house wouldn't just be left open so I missed pay. So after going back to the store to select a smaller couch I added a lamp it was supposed to come with the 2nd couch it didn't come tried to make me com and pick it up , no it was supposed to be on the truck with the couch , so now arrangements are made with a live person on the phone for it to be delivered today September 25th I'm waiting and took off another day to be here for the lamp only to find out that if I didn't respond to some Jenny chat box text within 3 hours I would have reschedule sorry if I've already made arrangements why aren't they up holding the arrangement that was set in place . I work at a hospital saving lives I can't be checking a phone all day for a robot text message, so now I m not getting a lamp today and I've lost money cause I could've went to work SO ASHLEY FURNITURE IT IS YOUR FAULT CAUSE YALL HIRED THE MOVING COMPANY. So you get rating and I'm a first and last time customer.

We bought a table that we have been looking for, for awhile. Found it right away with the help of…read morean experienced salesperson who had been on the job some time. I told her what I wanted and she put her finger on it right away.. We don't have it yet but it's on order and we hope to be happy with it when we get it.

Had the most wonderful customer experience with Abby. My husband, kids and I had an idea of what we…read morewanted to do with a room and Abby took her time, really worked hard, and coordinated a great design. Yes. It is pricier than other places, but those places treat you like you're at a used car lot while this place is like a Lexus dealership.

Wow, Green Goose has had a move and a couple of different iterations since my last review over 10…read moreyears ago! The new owners and the current location are great. The place is packed with great items and its a large space. You not only get lots to choose from, but lots of ideas, too! Staff is friendly and helpful. Purchases and consignment are quick and easy. I have an account from way back and can either send in pictures to see if they are interested or stop by and bring items right to the counter. I usually just have small items and they usually take and sell whatever I bring. If items don't sell you have the option of donating. Go in and take a look around, there is something for everyone! Furniture, pictures, dishes, decorations, purses, jewelry, and so much more!

Incredible selection! Pretty good prices. A great place to shop. They only take nice things.read more

WOW!!! I always have a great experience when I purchase furniture from Carol House! They have a…read morehuge selection to choose from, no matter what type of furniture you are buying. The best part is the design consultation service they provide. I have bought alot of furniture from there over the last few years and couldn't do it without the exceptional help from their design consultant Crystal! She is the absolute best!! She listens to you and has transformed my house into something out of a magazine. Her suggestions and ideas are spot on!!! She helps me decide on the best type of furniture and accessories. She is wonderful at what she does and so personable!! Carol house is reasonably priced and I feel the selection is huge. The people I have dealt with at Carol House have all been very pleasant and easy to work with. I would highly recommend Carol House for furniture selection but especially the wonderful service Crystal provides.

My wife and I ordered a sectional from Carol House Furniture for the first time. The service at the…read morestore was fantastic, and so were the delivery guys who brought us the sectional and set it up in our new 5th floor loft downtown. Carlos Senior and Carlos Junior were extremely professional. They were driven to have our 5-piece sectional delivered and set-up in spite of the troubles we had with our elevator. With service like this my wife and I will definitely make another purchase at Carol House.

Lovely store. Brightly lit and stock was well laid out. They even have a little cafe in the back of…read morethe store with complimentary coffee, water, and mini ice cream cups. Terry was friendly, informative, and patient. Answered all our questions and provided information regarding delivery and supplemental warranty policies they have available. We'll definitely be back once we get our apartment and figure out which pieces would work best for our space. Thanks for all of your help today, Terry!

We came here to look around for new basement furniture. They have a nice variety of furniture to…read morefit the needs of all customers. So many options and the store layout is great. Sectionals in one area vs other stores they are scattered around. We told one of the sales associates that we were just looking (because who wants someone hovering while you are shopping) and he stayed away. However, he kept an eye out on us in a good way because adverb we had a question, he quickly made himself available. Then he would give us our space again. That was amazing! It's good to read your potential buyers and not hover. The prices were decent with nice quality furniture. He gave us really good information and when we are ready to purchase, we will surely return here and connect with the same associate. Side note, they have a cute coffee and candy area.

I had a gift card from our family rob your neighbor Christmas game. We do all local places and I…read morewas glad to get one for a place I'd never been. I was on my way to the place next door when I realized the White Rabbit was right there. Bonus! Shopped around, they had some cute things. I love flour sack towels and found one with flowers that was pretty. And kept going back to fancy glasses in blue so I decided to get those, too. Prices were reasonable and I spent the gift card plus some. I was really uncomfortable about the personal conversation the staff was having after my husband and I were the only customers in the shop. Not anything horrible but just not a convo for when customers are around.

As their website says, "The White Rabbit - A Vintage Chic Boutique"…read more What a great boutique to find unique and original gifts. When you enter the store you know you have found a #shoplocal #shopsmall store that will help you finish your holiday shopping. I found so many amazing gifts for those hard to buy for cousins. There were vintage items, that took me back to our childhood memories and I cannot wait for them to open their gifts and have the same flashbacks as I did shopping. I got a chuckle out of the candy jar for well behaved children. It's a shame they don't have one for well behaved adults as well. Would I come back? Yes, when I need a unique gift that you can't find anywhere else. When: December 11, 2016 Why: Gift Shopping #shoplocal

Truly a hidden gem. My grandmother found this place while she was out and about and has been…read moretelling me to go take a look at what they have. I must say, they have gorgeous, well taken care of pieces of furniture, purses, jewelry and more. Prices were within reason, and marked clearly on every item. Both gentleman working were pleasant, and remembered my grandmother from her last visit. I will be back to see what other new items they have!

They have really nice merchandise, but a little high priced for my needs. However, they start out…read moreat a base price and reduce it by 10% every month for three months to get to the lowest price available.