We used StorQuest for short-term storage during our move, and it was a great experience from start…read moreto finish. The entire process was simple and hassle-free, from setting up the unit to closing out our account. We never had any issues, the pricing was very reasonable, and Jeremy was fantastic with communication every step of the way. If you're looking for a clean, affordable, and easy storage solution, I highly recommend StorQuest!

Sadly, this is not a great place to go with for storage needs. I went with them due to they were…read moreclose to my new home and the price was great! in 6 to 8 months there have been two price increases both approximately $30 each!! that's more than $700/yr. this is no longer a good deal. Unfortunately, I have one of the larger climate controlled units so just moving to another facility isn't really an option, something I'm sure the company keeps in mind when raising prices.

Service, very clean. Staff is like working with a good neighbor very friendly...go out of their…read moreway to help and ensure your things are well protected.

We have had our storage unit for about a year now at the facility on Little Egypt and I have to say…read morethese are the nicest and cleanest units we have ever rented! Both Joe and Vicki have been wonderful to work with. Their facility is nice, clean and safe, and their prices are fair. You will not be disappointed!

They treat you great when you sign on the dotted line, however once you get in Bonnie will treat…read moreyou like crap. There is no lighting in key places, the other day I asked her to see if they could move a trailer that was sticking out as I turned the corner to get to my space, all she did was rant and rave of she wasn't, she didn't even want to hear my complaint. I have pictures and a recording of what I was asking so you can message me if you want to know what I am talking about. The door to my storage is super heavy and keeps getting worst, I don't see them servicing it anytime soon. Beware of Bonnie she will not work with you. Find another storage facility that has good reviews that was my mistake I did it for convenience.

I recently moved and searched for a place to put my stuff since I was temporarily moving in with a…read morefriend. I discovered this place and it was definitely a hidden treasure. The staff there were beyond helpful and friendly. We had 4 kids with us and we were offered water. It was truly a great experience for it being such a dreaded event.

Know if you rent here every 6 months they will raise the price of your unit and when you try to…read moretalk to them about it they claim property taxes have gone up... every 6 months? The employees will not talk with you about it at all. My unit has gone up over 80$ in one year.

RATS LOTS OF RATS (BEWARE) The Absolute Worst Storage you can Rent From Rats Have Ate Through My…read moreClothes Boxes Damaging My Gucci Bags Amongst So Many Items The Property Manager Is The Worst Manager I've Ever had to Deal with She Also Needed my Key To Fix The Door Which she was suppose to stay with the contractors while they did the work she left went back to the office and a lot of items were broken that I haven't been repaid For Given it was their fault not mines RENTER BEWARE Very Old wood Units for the price some new units have steal walls

I went in to ask about pricing for a specific sized unit and the woman behind the desk spoke to me…read morelike I was an absolute idiot. I wish I had got her name. They're cheap but they must underpay their employees or something because she was very rude to me. I'm definitely taking my business elsewhere.

EVERYTHING! My daughter came home raving about their stellar service! She was quite impressed with…read moreboth representatives with whom she came in contact. Her experience began with great customer service over the phone, with all agreements made promptly fulfilled. She was impressed by Crystal, who was extremely accommodating, helpful, and kind. My daughter was traveling all the way from Cypress to Alvin, and Crystal made sure that she was well taken care of, alleviating any stress typically associated with a big move like that. We HIGHLY RECOMMEND CY-FAIR STORAGE!

The storage area was very clean and well-kept. We got the storage on a special rate that stayed for…read morethe remainder of the time so, so the price was great. We never had any problems here. There's a restroom in the hallways, a dumpster in the back if you need to discard old boxes etc, and the people never bothered us at all. We did have one issue: they assigned us a unit that was already in use. It was the weekend, so we had to pick an open locker and just put our lock on it. They corrected the mistake on Monday, reassigning us the locker we'd used.

I'd made some last minute decisions about moving and Katie the owner worked with me to get me a…read morestorage unit as quickly as possible even though it was on her off day, it really helped a lot and was much appreciated

Not only were the prices fair but Jeff was Amazing from the beginning to the end. I think he is…read morejust a very kind man being used as a vessel for the Kingdom of God. Jeff went above and beyond in making me and my mom feel comfortable, giving us details about the storages. He even helped me physically move my stuff INTO the storage-AFTER his shift one evening! I don't think this should be a requirement obviously for future employees. But it just goes to show the effort and heart of Jeff. He is a an employee that not only is rare, but hard to obtain in any company. He did mention he was new there with the company but I would think he was the owner of the place by the self-commitment and dedication that I saw in Jeff in going the extra mile Everytime. He deff deserves a raise and a lot more responsibility and tools to uplift the storage and help make it more efficient and successful. He is reliable, stays late and does more work than asked. Who wouldn't want that? Take care of Jeff and Jeff will take care of your business.

First, the manager, Jeff, is friendly, helpfu, and always working on improvementsl. He offers…read moreassistance if I need it. On a hot day, he offers a bottle of water. Second, monthly payment can be set up automatically, saving me from late charges.

My wife and I have been renting storage here for a year. It's a very convenient and clean location…read more The manager Brian is amazing and very helpful. While we're there, we've had use of their moving truck when we needed to move things in and out of storage. We highly recommend this storage unit.

Very respectful and polite man helped us locate a nearby uhual that had the truck we needed with…read morethe out of state drop off. Went above and beyond for us to make sure we had what we needed. He also made sure we got in our lyft safely! If you see this, thank you so so much!!!!