Facility is clean. I could have saved an hour loading if I knew correct loading bay. I got an…read moreadvertisement for a reduced rate after signing for the advertised rate, and they wouldn't give me that rate.

It was fine until I cleaned out my stuff and they charged me $2?0. Marquez is also unfriendly and…read morehung up on me when I told him I had cleaned my unit and when he told me the charges he called his manager to incur. If you do use this place, leave a mess. They'll charge you for it no matter what

I move around a great deal so I have used over a dozen moving companies in the last 30 years…read more The McDermott family has set a new benchmark for excellence in the local mover category. They were prompt, extremely efficient, well prepared, and treated my belongings like gold. Not one single item was damaged. Their price was very competitive but their service and professionalism was head and shoulders over the competition. My wife was overwhelmed at the little touches such as they provided a dozen wardrobe boxes on moving day so we did not have that extra expense. There were no surprise hidden charges like many others. Five Stars to the McDermott family for pursuing excellence in local moving. I sure wish they did long distance moving, I would sure like use them again on my next move coming up soon.

My family is all Army for years. My Father for 33 years and I retired with about 30 years. I can't…read moretell you how many moving companies have moved us in the last 60 years- many. The McDermott group deserves 5+ stars. Fantastic. Caring, friendly, professional and hard workers. The best moving company I have ever used. Contact them with your move. Thomas Mathews COL, US Army, Ret.

This facility is a top notch, family run business. Everything is spotless, from the insides of the…read moreunits to the facility itself. Any problems are dealt with personally by the owners quickly and simply. Located just down the road from the intersection of 50-Hwy and 291 SB, it's easy access for the communities in Greenwood, Raytown, and Lees Summit alike. Their rates are reasonable, too, as my large unit costs just about 100$ a month. The owners are easy to reach, the security is as good as I've ever seen, the facility is 24-hour access, and the owners are willing to work with you on whatever issues may crop up. I can't say enough about this place; give them a call!

Safely hidden off 291Hwy with gated entry accessible with your own personal code…read more Extremely clean units and office. The owner, Terri, is personable and kind. I visited 2 other storage facilities in the area before finding Jefferson Storage and she never tried to upsell me at all and even suggested I may need a smaller unit after asking what items I was storing. She's been available with any concerns we have had. We moved a thousand miles away and feel confident our items are secure here. I highly recommend.

started out with clean, new facility, reasonable rates near my home. now rates keep jumping up…read morefor no apparent reason and for the last 3 months the parking lot side entrance has been broken for "lack of parts" and last week the front door keypad was out of order and I was directed to the opposite side of the building from my unit. I went in the front door opened by the manager, went to my unit and carried out what I could in 1 trip then left. Broken equipment for entrance should be repaired or replaced immediately. we pay our high rent and we should receive high service!!

Bait and switch!! Read read read the contract!! While you are busy moving your belongings they are…read morehurriedly having you sign a contract without letting you know they can hike your rate significantly at their whim. My rate has tripled in less than a year. Another billion dollar company taking advantage of average people for their million dollar yachts and huge mansions.

AVOID…read more Unprofessional, cost over runs, poorly packed so all goods damaged... Writing this review so you can avoid being ripped off, messed around and heartbroken. Had the family heirlooms out for them, photographed, and itemized and got a bid... which they later viewed as an estimate--- they moved like snails, ran way over time for such a few items and it was not professionally packed. So when shipped 5 boxes- they arrived in fine condition but everything inside was broken or damaged.. heavy things were packed on top of fragile things. Many items - crystal and such were shattered and the company was not even apologetic and demanded the fees and invoked their .39 cent per pound default insurance as they did not offer more coverage. The cost of what could be repaired was $2500 dollars and we paid them $1900 on top and they gave us about 37.80 for repairs ! Decided to repack everything at additional cost as we had no choice as they would not repack or make good.

The guys were friendly and kind. They were careful with our things and never even bumped a wall…read more They did a great job with great attitudes!