Damien provided exceptional service. We needed refrigerator service quickly over the weekend and he…read morearrived within 2 hours of the call, fixed the issue, and prices were reasonable. He was friendly, courteous, and knowledgeable.

From the owner: Is your appliance acting up? Don’t wait—we offer SAME-DAY appliance repair that’s fast, local, and…read moreaffordable!

The salesperson Jen was excellent She was very helpful and…read morenice, she explained everything about the sectional that we liked. We ended up buying the sectional and she was very helpful with the purchase and setting up the delivery

Amazing service! I'm an out-of- state owner and needed to update appliances in a rental property…read more These guys were the only ones who could quickly find what I needed and were able to deliver to a lockbox. The big box stores don't even know what they have and couldn't tell me when it could be delivered. Thanks guys for an awesome experience.

I can't say enough about the great service I have received from John Ramsay V who works in the…read moreBluffton, S.C. location of Billywoods Appliances. I recently experienced a problem with a microwave that I had purchased and installed by Billywoods. It was a failure of a the door opening mechanism of a GE microwave that was still under warrantly. It ocuured two days before Christmas. I called Billywoods and John answered the phone. To make a long story short, John volunteered to come out to my home in a cold rain storm and he solved my immediate problem of getting the door open to remove food that was inside. He also set up for an appliance maintenance company to order the broken part and to come to my home to repair the microwave. That is real customer service!!!!

This shop was super cute & had a lot of nice and unique stuff in the shop…read more I purchased some items for my home & gifts for the ladies at my office. The lady & man at the register seemed to be discussing office stuff so not to talkative or interested in talking but checking me out.... I felt neglected as I made it a point after I found this shop on yelp to make sure I came to look at the shop and see if the past reviews were correct as a must shop to see. Well yes - The shop was nice and creatively decorated in area of interest according to what it was selling but the shop personnel could improve.

If you need it for your kitchen, they most definitely will have it! And if you didn't know you…read moreneeded it, they have that too! Great selection, pricing and super friendly staff.

No one is ever around to help. I'm always searching for someone who can answer questions regarding…read moreflowers, bushes, plants and trees. Hasn't happened yet. So we decided to shop elsewhere. Sadly this is just another example of the mass number of Beaufort County businesses that practice absolutely zero customer service. We've never lived in an area where you as a paying customer have to chase down and repeatedly call a company, a service provider or a store. And I'm not talking about voicing complaints, I'm talking about calling to buy a product, pay for a service, get a quote for a job etc. The poor work ethic here and no concern about bad customer service is distressing. It's a wonder how these businesses survive.

This pathetic Lowes store for some crazy reason does NOT have any competition. They need a Home…read moreDepot to be built close so that they can be put OUT of business!! All the other reviews summarize my dreadful experience with this store!!!!

Several years after purchasing kitchen appliances from Plugs in Mt Pleasant, we accidently broke a…read morepart in our refrigerator. I went back to the store asking for help in finding the part, and our salesman, Charles Dean, helped me obtain the part and even showed me that it wasn't as difficult to install it as I had anticipated. In so doing, he saved me the cost of getting a repairman to my home. That kind of service will get me back the store the next time I need an appliance.

The last place I expected to find myself on a Thursday morning was at Plugs Appliances. You see,…read moreour freezer/refrigerator, after 11 wonderful years, died a painful death (taking a fully stocked unit down with it). In the past, we've gone to Lowe's but the appliance repair guy who pulled the plug (pun intended) convinced us to check out this appliance retailer as they stand behind their installations, as well as offering competitive pricing. It's part of the same strip that houses Sesame Burgers and several other small retailers. We were warmly greeted and though the gentleman we were told to ask for was running late, Chip suggested that we look around and that he would answer our questions. The showroom was not large, but, the refrigerator selection appeared to be adequate. Our decision was quick in that a 33", 25 cubic foot fridge, was now considered a special order. We had no time to spare. Chip was able to schedule delivery the next day on a GE with French doors and bottom load freezer the next day. Sold! We received a delivery confirmation that evening and a text message the next morning with a delivery window. Installation was a breeze. Plugs employs their own installers. By noon the next day, I was happily on my way, re-stocking my new fridge and freezer. I was always a big-box shopper but now I'm sold on 'the little guy.' You will be, too. Make Plugs your first stop when shopping for a new home appliance.