What a joke. Maybe this is five stars for the RGV, I don't know. I went out of my way to make an…read moreappointment here based on reviews, despite being an hour away. My appointment was at 11am, it wasn't until 2pm that I was seen by Dr. Villarreal. Never in my life have I waited that long for any medical appointment. After a three hour wait to determine if a painful tooth should be pulled, I was told I had a Type A personality and I should meditate. I'm not sure of any Type A personality that would wait three hours for an appointment, but whatever. At the very least, I expected after waiting that long to receive some sort of meaningful recommendation/diagnosis. Nope. No diagnosis and I was told if the tooth was pulled, it could damage neighboring teeth nearby. So after a very brief consult, I left and drove another hour home. Waste of 5 plus hours of my life and the fees incurred for a useless consult. Do not recommend, but I guess if you live in the RGV you are limited on options. Thankfully I have returned to the real world. However, I recommend avoiding this office if possible.

A previous Yelper stated that Dr Villarreal has magic hands. I couldn't have said it better myself…read more I came here, with a referral, with the worst pain I have had in my life. Ever. Apparently, my one and only wisdom tooth (weird, I know) was "impacted". In other words, the tooth had to go. I went in to Dr Villareal's offfice got assessed and was in the surgery room within 20 minutes. The surgery was super quick and they drugged me enough to not find it horrifying. It was actually not bad. I was in pain for the following two days but I was off pain meds by the third or fourth day. I feel Dr Villareal did a great job and I now have a much more positive outlook on dental surgery because of it (I was pretty nervous going in). The office is also really helpful with payments. They are willing to work with you which was really reassuring. I would completely recommend,

I went in for my appointment and I have to say OCF is an excellent practice. First of all, the team…read moreis very knowledgeable and they are doing great ensuring that the patient is well protected during COVID times. Second, the office is extremely clean and it smell sanitized, it made me feel very safe. Lastly, Dr. Carlos Cruz is the best Oral Surgeon from the RGV. He explained everything thoroughly and made sure I didn't have any questions before leaving. Everyone is exceptionally nice and I will definitely recommend to my friends and family.

From the owner: Oral & Craniofacial Surgeon, Dr. Carlos Cruz, DDS, Edinburg, TX, practices a full scope of oral and…read moremaxillofacial surgery with expertise ranging from corrective jaw surgery, cleft surgery, to wisdom tooth removal. We can also diagnose and treat facial pain, facial injuries, and TMJ disorders, and perform a full range of dental implant and bone grafting procedures.

I would rather keep my teeth, but if extraction is a must, this is the place to go. When I called…read moreto change my appointment, I was greeted on the phone like I was someone that mattered. The change in time was made and questions were answered about my insurance. My preliminary appointment was set for 2 PM. I was in before the scheduled time. Can you imagine that in the Valley? A place that uses real time. Extraction day came and I was met by Kathy, Dr. Reed's nurse. She is professional and enjoys her job through actions and words. Dr. Reed set up my IV. I was so impressed that he was able to poke the vein first try. Then it was over. My tooth was out. Directions were given along with followup appointment date. One week later I went for the followup. Again I was in before scheduled time. This is a very professional business with a light hearted atmosphere. Everyone I encountered at this office was polite and happy. It was a pleasure to do business here.

Excellent customer service in the McAllen office. My husband had a stubborn molar extracted. We…read morefelt welcomed and cared for by Dr. Schwarz. Staff was also so attentive and caring. Even after hours! Cynthia went out of her way to make sure I received the help my husband needed. Amber (I think that was her name - Surgeon's Assistant) assisted my husband and I AFTER hours to make sure our problem was solved. This type of kindness was so refreshing to see. Thank you! I certainly would recommend this doctor to anyone needing an Oral Surgeon!

Very poor experience. We spent 5 hours in his office in Weslaco, Texas. He wanted thousands of…read moredollars to remove a tooth! We finally left after 5 hours with nothing done. We were told most people spend over 1/2 a day waiting! We ended up finding out the tooth did not need to be removed. We had a root canal, buildup, and crown from an Endodontist that charged 40% of the cost. Yes, he did all the work listed above for 40% of the cost Dr. Schwarz quoted us. All Dr. Schwarz was doing was removing the tooth. Then to top it all off we find out they lied to us and our insurance did pay for the consultation cost at Dr. Schwarz office. It took two months before we finally got our money back. I am aware that the Rio Grande Valley has a reputation for a lot of the above behavior. At some point it needs to be addressed.