We had such an amazing experience with San Diego Balloons and More for our 1-year-old's birthday…read moreparty! From start to finish, Debbie's communication was outstanding--she was quick to respond, organized, and so easy to work with. The setup was seamless and stress-free, and the design absolutely exceeded our expectations. Everything was beautifully done and truly brought the whole party together. The attention to detail and creativity really showed, and so many of our guests complimented the decor! We couldn't have been happier with how everything turned out and would highly recommend San Diego Balloons and More to anyone looking to elevate their event. Thank you Debbie & San Diego Balloons and More for making such a special day even more memorable!

Wonderful to work with. We provided a picture of what we wanted & the balloons were perfect. We…read morereceived many compliments on the balloon art.

My son got married and the happy couple wanted a party. My friend generously offered up her…read morebeautiful backyard. I needed to find tables, chairs and tablecloths for 35 people. I called several businesses that supply tables and chairs to rent. A few never called back and two were not easy to work with. I called San Diego Party Pros and spoke to Mike. He helped me with my order. He even said he would supply the red tablecloths the bride wanted even though they weren't on their site. So happy!! The drop off and pick up were seamless. They set up and moved the tables for us. They also picked up. They gave us a one hour window and were on time. I highly recommend SDPP as they were great! I was worried about the party and they made it easy for us. We really appreciate your hard work! Thank you!

Recently threw a baby shower for my daughter and found this company through YELP. I can't say…read moreenough good things about them. Easy to place the order online, fast response time to answer questions, and very affordable compared to other rental companies. The day of the party, the delivery the guys were on time and set everything up where we wanted it and were right on time to take it away at the end of the event. Highly recommend this company!

What went so well was I didn't do business with them. *MASSIVE RECORD SCRATCH*…read more What??? Then why do you recommend them? Here's the thing, and I'm gonna tell you. When a business is up front that they can't meet your needs and doesn't waste your time trying to either come up with something that won't work or being so late, you can't get what you want, that's a business you want to keep in your back pocket for later. I might change my mind about this review later, but the folks at The Party Station were more interested in my satisfaction than their ability to make a sale. That's quality ethics right there, and it's definitely something customers want to know about a vendor.

What a great experience! 5 stars for communication, delivery, and the quality and accuracy of the…read morerentals! They were a gem to work with and I highly recommend them for all your party needs!

I've had the pleasure of attending Events/Parties on several occasions as a guest where Decibel &…read moreLumens have hosted their 360 video booth and they are amazing. They will definitely level up your occasion and add to the fun and energy. I highly recommend their service if you want you and your guests to have a fun memory of your event. It is definitely my go-to photo booth!

I can't begin to tell you how pleasant it was working with Decibel & Lumens, Ruben and Tony are so…read morehelpful and nice to work with, great communication, Tony was open to all the suggestions we had and put a list of awesome music that everyone enjoyed, from helping us with the announcements to making sure we were alright and happy with the way things were going. I was looking for something affordable because we were on a tight budget and Ruben was always willing to work with me to figure out what our best option was. I was worried about the whole thing and now that the wedding is over I can easily say they were the nicest and easiest vendors to work with. All the guests I talked to said the music selection was awesome, some people said they wanted to take a break but they couldn't because they wanted to dance to all the songs Tony was playing, all I can say is I danced for 3 straight hours so that should give you a good idea. The wedding was small but Tony did and awesome job and made sure we were having fun. I HIGHLY recommend hiring them if you're having a party and need a DJ! I don't think you'll be disappointed.

They're kind and professional. I have worked with them a few times for different events and their…read moreattention to detail and professionalism is wonderful. Definitely recommend.

Sylvia is a delight to work with. Her military background shines through. She's quick to reply and…read moreconcise and direct with her answers. She has a friendly, down to earth manner and communicates clearly. She listened carefully to my needs and made a few welcomed suggestions. Her pricing is very fair and competitive. She followed up prior to our event to ensure everything was on schedule. Her crew were hard working, friendly, and extremely helpful. Our party came off without a hitch, thanks in big part to Shiela. I hope to work with her again in the future. I'll definitely recommend her to friends and family.

Update based on Gol's response:…read more - Your response to our review is inaccurate and shows the lack of communication we experienced. You told us how busy you were today having 2 other displays/events and it's obvious that we didn't get the best quality based on how busy you were. - We really just wanted to chat through this with you to figure out a reasonable updated price, but you avoided discussing it with us and never responded, so we made this review. - We did not say 6-7pm was fine for pickup. We mutually agreed on 4pm specifically bc our son goes to sleep between 6-7pm and we wanted everything from the party cleaned up before that. - The fact that it fell over again AFTER your employee supposedly fixed it, says it all. We had to go find bags of gravel to try to keep it standing during the middle of our party. - We did not leave her "equipment" in the street. We live in a nice neighborhood and we left your wooden boards near our front door, leaning safely against our house. - Gol was over 3 hours late to pickup her "equipment" so we actually thought we were doing her a favor, bringing everything to the front of our house. Super disappointed to be honest - these things happen. I'm disappointed at how poorly she handled the situation and how blatantly false her response was. ‍ --------------- Original post: Super disappointed bc they have so many 5 star reviews. - They showed up late to setup - The design was not what we asked for and confirmed prior to payment and the pictures she sent us confirming the design were not what she brought on the day of the party. - The display fell over numerous times, nearly falling on a few toddlers playing right next to it. - The balloons repeatedly came off and were popping - They were 3+ hours late in picking up the displays at the end of the day - We politely texted Gol stating why were weren't happy and she said she'd be there in person to address our issues. Instead of talking to us, she picked up her displays with out telling us she was here and stopped responding to us. Never using her services again. You're better off finding someone else!

Golnoush was so easy to deal with and delivered the day before which made it easier. The process…read morewas seamless and was such a pleasure to work with. The balloon towers came out perfect and were super sturdy, no tipping over, nothing popped and she came and picked up stands as well. Thank you! Will be using again!

Does anyone actually work here??? I called, I emailed, then called again and then emailed again…read morewith no response. The website looks professional but I would love to get a response from a human, let alone rent some equipment to be able to review their services! I've been trying to contact them for over a month now and am having to go with another company due to the lack of response.

My sister contacted this company for tables and chairs for her daughter's birthday this past…read moreweekend (4/21/18). She had a lot of planning going on so I decided to step in and lend her a helping hand. She asked if she could leave my number down so I can be the contact for confirmation and planning (delivery/pickup time, etc) to which I happily obliged. I thought with all the rave reviews that I wouldn't have to go out of my way to contact them to make sure they still had my order, but I was wrong. We chatted with a rep for the company named Amy R. And she was not pleasant at all. First she said we never confirmed the order so they canceled it. When we asked what form of communication the company used, she said email and phone which is a blatant lie because neither of us received any form of communication. I'm not sure if they had the wrong number down, or wrong email, or there was a glitch in the system, but in no way did they "try to" reach us. As the rep Amy was unprofessional and unhelpful, she wanted to charge us a $50 fee to UNcancel our order. We told her we'd leave a review due to the unfairness and unprofessionalism to which she responded with "good luck with that". We ended up having to desperately look for another company who was able to deliver the same day and pay a little extra, but they were friendlier and more professional. This is a little rant due to frustration, but it's more of a warning to those who are looking to rent from them. Beware of them not coming through on their end. I wouldn't order from this place again to avoid the stress they caused.

I have changed my rating from one star to a five star after having heard from the business. Full…read moreapologies and full refund. "Good Morning Antonia, Just wanted to apologize for the frustration this morning with your heater order, the last thing we want to do is be a headache with event rentals - I will briefly explain a couple of things while we refund your order. It's true that we do have a 100% cancellation policy in place for same-day orders, many places do, and that's simply because many of these are resource-heavy and yet we enjoy fulfilling last-minute needs where needed. Even though it takes a large number of resources and overhead to implement, we know offering same-day services are crucial to events at times. We stop warehouse production in any department necessary, we recall a driver to come gather the new order, and we re-route them back on the road, hopefully balancing other orders already on the schedule.....all in an effort accomodate events in this great city. Secondarily, and more importantly - this cancellation policy will be immediately looked at internally because we should have some flexibility with it. Preparing a rush order for heaters does not consume the same resources as preparing a new order for tents, tables, linen, or cooking equipment - I understand that, and Dorca was simply doing what is asked of her. But this situation brings a good point to mind - when/how/where should we implement some flexibility and can we communicate it better. We will learn. Antonia, Raphaels has been in business in San Diego since 1980, always locally owned, I have been here myself for 16 years now, so we have absolutely NO intention of providing a disservice to our community, we are not interested in nickel and diming our clients, we understand events are a luxury to have and we enjoy being the backbone of many around town. Our intention is not to squeeze every last dime out of anyone - it's simply to be the best partner in town. Please accept my apology for the lack of flexibility with today's order and cancellation policy. I understand we have thoroughly frustrated you, yelp reviews, etc and if there is any way we can come to an agreement, or if you would accept my apology. I would welcome that. If there is anything you need in the future, email me directly and we'll make the next experience a great one, I promise. Sincerely, David Gonzales General Manager office: 858-689-7368 x144 email: david.gonzales@raphaels.com instagram: raphaelspartyrentals Outlook-tmu0atcb.png 8606 Miramar Road, San Diego, CA 92126 Tel: 858.689.7368 | Fax: 858.689.8040 www.raphaels.com

UPDATE: After a frustrating initial experience, I will share that the business reached out and…read moretried to make things right which is always very appreciated. I do wish some things were done different initially that we wouldn't have needed credits/ discounts, but it's always nice to be have the situation remedied in some way.

I've been using fin services for nearly 35 years! They're always helpful and professional!read more

The best part about Fun Services is Ms Barbara! The nicest, most helpful and knowledgeable lady in…read morethe balloon business. She always goes above and beyond for her clients! It's really not her job to help color match as she is a wholesale balloon supplier. But the fact that she still tries (and she's even given me advice as a newbie balloonist), really is just a testament to the kind of person she is. She is both kind and professional, and is the main reason why I love giving her my business. I also like that Fun Services is committed to quality and only carries carefully selected brands and inventory. They stand behind the products they offer. It's so nice to have a reliable supplier that's not too far from where I live! Also for the people complaining about the masks, that's very unkind and presumptuous to assume she's trying to make you uncomfortable. How do you know she doesn't have an autoimmune condition or is caretaker for someone who is at risk? That's why I wear my mask.

It's been five years since my wedding was canceled due to COVID. Like so many others at the time, I…read morewas facing financial uncertainty, but I initially understood why this business chose not to refund my deposit. We were all trying to stay afloat. What I don't understand is why--after all this time--not one person has reached out to me. My calls have gone unanswered. At this point, it's clear they've chosen to keep my money and hope I just go away. Well, they almost got away with it--but I won't stay silent. The least I can do is share my experience so others can make informed decisions. Times are tough again, and now more than ever, people deserve to work with empathetic, customer-focused companies. Out of all the vendors I worked with--some much smaller businesses, and even The Mission Inn in Riverside--every single one handled things with empathy and integrity. This company did the opposite. I never had a wedding due to COVID. That ship sailed years ago. Suggesting I use the deposit for another event is completely unrealistic. I'm not an event planner--what would I even need rentals for now? If the business chooses to respond here with a long, defensive comment instead of simply doing the right thing, don't be fooled. A polished reply from behind a keyboard doesn't change the fact that they've ignored me for five years. This experience has been deeply disappointing. If they're still holding onto deposits from people who never received a service, it says everything you need to know about how they operate.

We can't be anymore happy no pun intended with everything. The clear tent the tables the chairs the…read moreglasses the stunning plates and silverware. Working with Mike and his team made everything seamless. They sent a rep up for a final walk through on a Sunday to meet with everyone for our sons wedding. Highly Highly recommend. Mike had the Cad drawing done for the wedding planners right away. It just was a wonderful team