I first got a hold with Leann over Facebook and she helped me get in contact with our Salesman…read moreIsaac and he was super helpful and showed us all the great options with in our price range! He was very knowledgeable on all of the units and was able to answer any questions we had! Tom with finance was also awesome to work with, he was very personable and explained everything we needed to know in our purchase!

Avoid camping world, they will rip you off. The sales…read morepeople are disrespectful New rv's are junk. Never buy new

They had our RV for six months and not once that we have communication from them. It took over two…read moremonths to get it off of the lot once we wanted to pull it off. No one returned our phone calls. Once we got it off the lot it was covered in sticky residue from signage. It took my husband over six hours to get the residue off. When he showed up to get it, it was leaning onto two jacks. The generator was dead. It was dirty from them, spilling antifreeze over it. Having it sit in their lot for six months it lost $10,000 worth of value by them not taking care of it. This was one of the biggest financial mistakes we've ever made. Do not trust your camper to them and do not give them your business

I can honestly say that these guys are all about Customer Service. Their salesman Bryce was new,…read morebut so helpful and he stayed after hours to make sure we selected the RV that we wanted. Their Manager, Bubba was on another level cool and was as honest as the day is long. He was more than fair with us and made us feel like Kings before we left. I know without a shadow of a doubt that if any issues ever came up that they would both handle it and make sure that we were completely happy and satisfied. I would recommend these guys highly and know that you will enjoy your experience as much as we did.

Excellent people and service. They want out of their way to help us with towing litea in our…read moreDynamax motorhome as we were traveling across the country. We would highly recommend their services.

I want to say a special thank you to Josh -- the ASL wizard. I lost hearing in one ear recently,…read moreand Josh made the whole place feel like home instead of an audio-free bunker. If you're hard of hearing and someone signs, bring Josh into the loop -- he's your person. (He wasn't the one we bought from, but he still earns top marks.) We wanted out of our charmingly named death trap, "Titanic or Thor Hurricane." After visiting 12 dealers (yes, twelve -- feel free to gasp), we met Brett. Brett (coincidentally the same name as my husband), who goes by "Bam" for reasons nobody offered to explain. He was polite but clearly running on baby-duty exhaustion--lots of yawns--so I assumed a small child had declared war on his sleep. Still, he was attentive enough to lead us outside and show us three Class C diesels. Number 1 was my immediate favorite, as if a motorhome could wink. I told Bam plainly: give me what my husband and I want and you'll have a deal. I specified the trade-in value, zero fees (including the obligatory "prep fee"), and a discount off the price. Back inside he gave the classic salesperson line, "Let me see what I can do." Charmingly predictable. I replied, "Fine--then I'll take it to your sales manager myself," and walked over to Jonathan. Jonathan actually ran the numbers, agreed, and we shook hands. Deal made. We needed a day or two to sort funds, and during that interval something went wrong on their end. They fixed it--heroically and without drama--and more than made amends. All's well that ends with less thunder and more sensible wheels. We had a 1:30 PM appointment that Friday -- and yes, we were downgrading from a 30-foot storage palace to a 25-foot closet on wheels, so we needed time like a squirrel needs nuts. I asked to reschedule and they squeezed us in at 8:30 AM. Woo-hoo. We needed every minute. Brett was off at his son's soccer game on Friday, but Jonathan was there -- gave me a hug, said it was great doing business, and promised a photo with the new unit. He slipped away before I could catch him, so I cornered Jeff instead; he heroically posed with our rig and was lovely. This is our 5th rig. The team we bought from in NY were excellent, and these folks were too -- from Josh (ASL hero) to Deanna (walk-through pro). Tell them exactly what you want and make it clear you'll buy if they deliver. They're polite, easy to deal with, and if anything goes wrong, they'll fix it. We have now been in our Winnebego View for a month ( I think !! ) and although we had to do some minor things like clear the water line of corosion to get hot water and fix the DEF which we researched and new about it's been great. We will be going to back to see Bam ( Brett ) to get a Super C when we are ready.

I came in wanting to purchase the 2024 Wayfinder that was on your website at $10K less than the…read moremanufacturer's price but was very put off by the salesman, Glen something. Can't remember the guy's last name. He was so obnoxious and acted like a know-it-all that I asked to speak with the general manager who was not any more friendly or helpful than the salesman. What jerks! We are ready to begin our travels to see the trees change color on the East Coast as the fall season approaches, but I will never do business with this outfit, ever! T.M. Young

Enough cannot be said about how great it is to have this rv business in our community. We bought…read moreour very first rv from them back in 1989. Since that time we have had three motorhomes and have taken every one of them to Stewart's for repair work. Their service dept is top notch, true to their word and work hard to resolve repair issues. It is a pleasure doing business with them and will continue to do so. Highly recommend them!

We bought a brand new RV travel trailer. Took it out for the first time and ended up going home…read moreearly because there were so many problems. Ruined our entire weekend, even though we intentionally took it close to home in an established campground so we could test everything. Once we got back home, we unpacked everything, cleaned it up and went straight back to Parris. Unfortunately, we were told there was nothing they could do today because there wasn't a manager working. Ironically, the things that were issues were things that were either not checked or were skimmed over on our walk-through when we picked it up. I'm not claiming dishonesty, I'm just being honest in that it's questionable. Here are things that have been problems: Biggest problem was a leak from the water line to the toilet. We saw a puddle outside the trailer after our first night. Turned off the water immediately. As we got into finding where the leak was, we discovered old water damage that was clearly not from our use. Keep in mind, this is a brand new trailer, which leads us to believe that someone knew about this before. On our walk-through, we were told there was only a small amount of water in the tank, they ran the sink for a couple of seconds and did nothing with the toilet. Next issue was that the heater doesn't work at all. We trouble-shooted all the minor issues such as full propane tanks, clear intake (we cleaned out a wasp nest), fires up for about 5 seconds and then goes out; does the same thing three times then times out and does the same process even after resetting the thermostat. Best guess is a bad control board or faulty thermocoupler at this point. At walk-through we were told "it's too hot out here to test the heater, it won't come on". Last issue was one we noticed prior to leaving while getting it all ready - the roof vent fan would turn on for a few seconds and then stop working. At walk-through, they only opened the vent and turned on the fan to show it ran, then quickly turned it off. Given the other items, this now seems fishy looking back. Because we noticed this prior to our trip, and we thought it was the only thing wrong and we didn't want to have to haul it all the way back to Parris for such an easy fix, my husband just replaced the whole fan out of pocket for $150. These are just the known issues at this point, but leave me fearful of bigger underlying problems with our trailer. And obviously the water damage is a massive concern. I didn't buy a brand new trailer only to find myself in a fixer upper. I need Parris to make this right. At this point I do not want to keep this trailer and want one that actually works.

Where to even begin... we went in to look at a new 2022 XLR Boost fifth wheel in July and traveled…read morefrom Elko, NV. We had a 2012 Rubicon you hauler trade in that we didn't tow with us, but brought all the info. We purchased the XLR and asked that our docs be ready for next weekend when we tow the trade in to them. When we arrived a week later as scheduled, the xlr was not ready/clean, our docs weren't correct and we waited hours. We had our kid and dogs with us as we planned to leave the lot for a night at KOA to get our stuff put away and get acquainted with the xlr, before we headed up to dry camp. Not only was our stuff not ready, the wrong hitch was ordered (I will give them a free pass on this as apparently we had a "different puck system they didn't know" and as first time 5th wheel buyers, we didn't know either. We ended up at KOA an extra night while they tracked down parts to get our hitch right, so an extra $115 for a night at KOA and lost night on our dry camp reservation. Parris did tow the camper to KOA and kept our trade in. Fine, it is what it is. As we get aquatinted with the trailer, we discover the mattress is ripped. Clean tear like a box cutter went thru it. We find that our shower leaks like crazy and wasn't sealed. We had a mess all over the floor and went thru all of our clean towels to clean it. Now we notice how filthy the floors are on our towels, even tho they "detailed" it while we signed our docs. Off to Walmart to get a swifter and cleaning supplies. Also off to the laundromat to wash towels. We went to make dinner and the back piece of the stove is cracked (which we should have noticed on the walk thru, but they had purposely covered and knew about. We found out later they knew about it). We start fidgeting with all the new accessories and learning how to use functions. We find the fireplace continuously trips. We find a stain on the floor that won't clean off. The ladder to the loft bed is fine for that bed, but it doesn't work for the pull down bed in the garage as it isn't long enough. A loft net won't stay secured. The night goes on finding issues. Monday arrives and hubby goes to Parris as soon as they open. Their 2 hour quote ended up taking over 4 hours and now we had an added late check out fee at KOA, but we get checked out and head to dry camp... Arrive at dry camp and we are finally relaxing... until we go to use water and our pump is now not working. We drive to the nearest town to get service and start googling and YouTubing to see what we can do, since the camper didn't come with any sort of manual like the older trailers did. We try everything and resort to refilling our 5 gallon jugs with the fresh water release under the trailer. At this point, I'm livid. I didn't just buy a brand new trailer to have all these issues, especially when I had a paid for older one that had no issues. This was not an upgrade. We took the trailer back with a laundry list of issues and drove back to Elko. 2 weeks go by and it isn't finished. 3rd week and they agree to meet us halfway in Wendover. We get to the trailer and there are issues we listed that are not fixed. At this point, we had to do our vin inspection and take it home for that to register it. We talked to Shane the manager and he said he would help us out and compensate us for getting the issues resolved. Our trailer is at our local dealer now being fixed. They are battling Forrest River for warranty work as they said Parris was already paid to fix it. Shane has gone non responsive to our last emails. Parris said we should have issues with Forrest River and this isn't their fault. You accepted a shitty quality trailer, tried to hide issues, failed to fix issues, don't respond. This is a Parris problem as well as a Forrest rover problem. Now that our local dealer has it, the pump has failed again as well. This is the biggest piece of shit I've ever spent money on. My old trailer sold with it days so we didn't even have the opportunity to cancel the deal and go home with our trade in. Parris, you should be ashamed. Talking with others who have purchased from you, they have a lot of the same issues. You haven't changed with complaints. No accountability and not even good/smooth talkers. Just a bunch of typical salesmen.

Heart of gold, honest and dependable. We were hurtin' for…read morecertain as we entered SLC in our RV, and he came to our rescue. A good man you can trust with your RV. He went above and beyond for us, and very affordable. I would highly recommend him to my family and relatives. THANK YOU FOR SAVING US UNDER THE OVERPASS AMID THE HEAT AND CONSTRUCTION PROJECT!! GOD BLESS YOU!! ~Sali & Ray

Clay's RV was an awesome experience. Used RV Sales couldn't have been easier than working with Gary…read moreand Seth. The sales process was very smooth, from checking out the coach, to the test drive, all the way to paperwork it was an easy and well explained process! They truly clean their inventory and when we had concerns they were quick to solve them without being pushy! I would definitely suggest to buy from here if you are searching for used RV for sale, used campers for sale, and used motorhomes for sale in Utah. They were able to get their title processing completed before the expiration of my temporary tag's as well! I also know some people who were able to get an extension on their temp tag when clay's titling systems were down making it much less stressful!

Class act here. Flew in to pick up my new RV. John walked me through the rig, Joe walked me through…read morethe finance & Justin was awesome. Ask Joe about his fast pitch softball pitcher days. Thanks fellas.

I would give them no stars if I could. This has been the worst experience I have ever had…read morepurchasing something this big. They do not come through on their promises. They tell you they will fix things and then do not relay it to service. Once you have a problem with something they do not return emails, or phone calls. I have to go in and ambush them to get any response at all. Now I am looking to get my 3rd temporary registration because they still haven't registered my trailer and I have a big camping trip coming up. So, I have to go out of my way to ambush them again and hope I get that temporary plate. I can't believe this place is still in business. Don't go in, don't by a trailer from them. They don't care about you; they just want your money.

CAN'T RECOMMEND SOUTH WEBER GENERAL RV HIGHLY ENOUGH!…read more My husband and I were looking to trade in our 8 year old Eclipse Attitude for a Grand Design Momentum. We initially worked with Ron in sales, who was incredibly knowledgable about the GD line. Our first visit, we looked at a brand new unit, and decided we didn't love the interior. A few weeks later, a 2022 came in to their lot and we contacted Ron to see it. It was missing a generator, and that was a bit of a speed bump for us. The Sales Manager, Brock, jumped in to help. He secured us a brand new generator, and had it installed. He went above and beyond for us to keep our business, and get us into the GD we wanted! They also gave us a value on our trade in that we were happy about, and went out of their way yet again to meet us at a price point that made us happy! Grier in finance was SUCH a joy to work with - he made the transaction not only simple and seamless but FUN!! Even with a couple of hiccups along the way, the entire team we worked with was kind, patient, understanding, and treated us like friends more than customers. Ellie and Monica were always communicating with us, and were both SO sweet and kind. Our tech who gave us the rundown on our new unit, Kaden, was SO full of information, tips, tricks, and we genuinely enjoyed our time with him as he walked us through the unit before we took it home. He was VERY thorough, covered every detail, answered every question, and did it with patience and kindness every step of the way. It was clear he was not letting us take it home until he ensured that every single thing worked perfectly! To the team at General RV in South Weber, THANK YOU. You made this experience one my husband and I will never forget, and we will continue to recommend this place to every single friend and family member in the market for a new or used RV. CHEERS!!!!

We are extremely disappointed with General RV. We purchased a brand-new RV with defective heating…read moreand electrical systems. Despite numerous attempts to have these issues repaired or replaced, the problems persist. At this point, the RV appears to be a lemon, as they have been unable to resolve the defects. Parts continue to be ordered and replaced, but the repeated repair attempts have been unsuccessful, leaving us with an unusable RV and no clear resolution.

For me to give 5 stars, (I almost never give 5, Max 4. Well, my husband's wife has a "standard")…read morethat means they must have done something that actually deserve it. From Walking into their office to now helping us fixing different issues. (My husband's wife is not exactly easy to deal with...) Team ROA has done an impressively wonderful job. Customer service to Technical Support. From managers to colleagues, a thumb up. A special shout out to Josh, Fabio Coby, Jeremy, Blake and Sam! Thank you All. God Bless.

We watched their videos for almost 2 years before settling on one of our own trailers from ROA! The…read morecrew was amazing from the minute we began the process till we hit the road and called with questions on our maiden voyage! This is the only place I would recommend for your off-road adventures!

310$ just so he could check voltage. I am still having problem. while he had good insight he ripped…read moreme off and will rip you of too. I could have bought a volrage meter for 20$.

We just got to the Salt Lake City KoA. Hooked up got into the travel trailer 90%. Turned on the AC…read more No air. Check everything I could think of. Called the RV Doctor. He walked me through troubleshooting on the phone. He found the problem. AC came on. NO CHARGE. Thank you Doctor. We appreciate you so much.