I can not recommend Rector Construction after my experience with them. TLDR: The major reason is because there was a communication issue between Rector and the people Rector subcontracted out to complete my job. The next reason was due to the quality of work by the subcontractor.
While they were able to come out to give an estimate for the job within a week or so from requesting one, it was not made clear that they would be subcontracting the job out. There was a clear lack of communication between the subcontractor and Rector. The first issue was when the subcontractor failed to share all the details of the job, so the original contract didn't include all the work to be done and I ended up being called 2 hours after the job started and told there would be an additional cost for something I had already discussed with the subcontractor when they came out to give see the job and give us an estimate. Next, the subcontractor never showed up on the second day. Before leaving on the first day, the subcontractor told me that he would return between 9 -10 the following day and finish the job because he had to take his car into the shop. When he did not show up by 11, I called Rector. When they looked into it, I was told that he had had a tire blow out and was getting it fixed, he would be there as soon as possible and finish that day. By 3:30, he had still not arrived and I called Rector again. I was told they would look into it. This time I was called back by the subcontractor, and he let me know that he had dropped his car off at 7:30 and had still heard nothing from the car shop - nothing about a tire blow out - and he would be there at 8:30 the next day to finish the job.
There was also a quality issue with the work. For this, I will give Rector credit as Mike came out to look at the work within an hour of me calling. However, prior to calling Rector, the subcontractor stood in my house and told me that he couldn't do anything, and he had no idea how to fix the problem or what to do, which I felt was unprofessional - especially since once Mike stepped in, the subcontractor returned and improved the issue within 30 minutes. read more