My dog Sadie was very old and not doing well. I came in thinking the only option was to put her down, but they gave me medication that truly brought her back to the loving dog I remembered. It gave me two amazing extra weeks with her before the meds could no longer help. When it was time, I brought her back, and they were incredibly understanding and got me in right away. They walked me through everything ahead of time so I wouldn't have to worry about anything in the moment. They took such great care of her in her final moments. Afterward, as my family and I were leaving, they gave me a small vial with her hair in it. That was such a heartfelt touch. Then, a week later, I received a card in the mail with messages from the entire staff. It meant so much to us. 10 out of 10 -- I highly recommend them. They truly care and go the extra mile. read more

I cannot say enough about the compassion, professionalism, and genuine care this veterinary clinic showed during one of the hardest moments our family has faced. From the moment we walked in, it was clear that every member of the staff truly cares--not just about animals, but about the people who love them. Our dog was treated with such gentleness, dignity, and respect throughout the entire process. The team took the time to explain everything clearly, never rushing us, and made sure we felt supported every step of the way. They created a peaceful, comforting environment that allowed us to be fully present with our dog in her final moments, which is something we will always be grateful for. What stood out the most was their empathy. They understood the depth of our loss and treated us with kindness that went far beyond what we expected. Even after, their support and thoughtfulness meant more than words can express. Saying goodbye to a beloved pet is never easy, but this clinic made an incredibly painful experience feel a little more bearable. We will forever appreciate the love and care they showed our dog and our family. I wholeheartedly recommend them to anyone looking for a veterinary team that leads with both skill and heart. They surprised us with a Thinking of you card a couple days after putting our dog down. Great place! read more

I have been bringing my dog here because this is the vet office the shelter I adopted him from was taking him too. This office is marginally better than other vet offices that I've taken previous dogs too. My biggest issue is they don't seem to be forthcoming with information about my dog (test results, reasons for various tests, costs for tests, etc). I understand I can just ask them, but it would be even nicer if they would simply give me an invoice before services are rendered without me having to ask. But again, that's just a me thing. read more

Very knowledgeable and professional. Very caring and heartfelt. I felt that they genuinely cared about my pet.

On a recent vacation to visit some dear family friends in Ohio, I witnessed the most sickening display of unprofessional and vile behavior that I have ever experienced. My friends, let's call them LD & TB took their dog to this alleged vet for a wellness check. Less than ONE WEEK later, their precious puppy was staggering around, so LD checked her ears and one of them WAS FULL OF BLACK stuff that smelled so utterly disgusting, I had to sit down with stiff drink (and a backrub from TB) to recover. LD & TB took their furbaby back to the vet, and requested they not be charged the $40 for an additional consultation. They were FINE with paying for the ear exam and for the meds, they just felt that they shouldn't have to pay for a 2nd exam when something SO OBVIOUS was missed in the first one. Well, the nurse became rude and very aggressive towards my friends, who are peaceful members of Cincinatti's loving and accepting LGBTQ+ community. She threatened them, and used words of violence to aurally assault them, while they sat in their car in terror, afraid they would never see their dog again. Fortuately, LD became so incensed he told TB to call the cops, and ofc my lil TB complied (he's such an angel and is such a treasure he really belongs in a sideshow). TB was up at the door to the vet, talking with the police and as soon as they said they were sending someone over, OMFG vetzilla proclaims loudly "OF COURSE YOU CAN HAVE YOUR DOG BACK I DON'T KNOW WHY YOU WOULD THINK YOU COULDN'T HAVE HER BACK". Yeah vet, it's a real mystery. Needless to say, their $40 isn't getting paid and my dear friends are going elsewhere for their vet care. read more

My dog hurt his hips severely in the car on the way to Red Bank vet to the groomer. At the time I did not realize. I thought he was resistant to going to the groomer. The groomer was amazing and had him done in an hour. He had the injury and I went back to the grooming area and was reprimanded by the manager. There was something very wrong with my dog but I didn't know what it was. The manager showed no concern for my dog even though he was unable to walk and I thought he had had a stroke. I would never take any animal I cared for into that building as long as that management remains. read more

Red Bank Vet now has a wonderful staff. I recently had to have my cat Persia put down. It was a very emotional decision for me. The staff at Red Bank were terrific. They were supportive, kind and professional. Even before her final days my cat was a tough patient requiring several people to help with any exam. The staff were always gentle with her and treated her kindly. read more

We have been going to Redbank Veterinary Hospital for decades. We have adopted pets from them and said goodbye to pets there. The doctors and staff have always been like family. The practice was recently sold. It's now apparently corporately owned. Our cat, who we adopted from Redbank 18 years ago, is nearing the end of his life. While the staff has been friendly, I was shocked to learn a bottle of Vitamin B-12 would be over $400. The EXACT SAME bottle is available on Chewy for $4.59. Okay, so I ordered through Chewy. But, the policy of the new owners is to not work with online pharmacies. So a trip to pick up a paper prescription at rush hour, and it needs to be mailed to Chewy. More delay. I completely understand retail markup, but 93X markup is robbery. Then by forcing a delay getting the vitamins, they are showing that our cat is clearly not their priority. When I picked up the prescription, I also got the record for all three of our pets. Now, after nearly forty years, we search for a new veterinarian. read more

The staff at the front counter was friendly and the first few times I took my dog here I was pretty pleased. It does smell overwhelmingly like dirty animals, but it's a vet so I get that. There were also many dogs kept on site that were constantly barking. After a while I started to notice my dog getting more and more skittish about going here. The waits got longer and longer before the vet would see us and most of the procedures were done in the back office. More often than not, they would come get my dog from the exam room, drag her back in the back, I'd hear her yelping and then they'd bring her back and bill me for services they said they performed. My visits always felt rushed and my questions were never answered. I understand that there are some procedures that need to be done in a different room, but those ought to be few and far between. The worst thing in the world is to bring in your healthy dog only to watch her be dragged into a back room where you can hear her yelping and then to get little explanation. The last straw was when I happened to have an appointment at the same time that there was some sort of clinic going on. The waiting room was packed shoulder to shoulder, with people and their dogs sandwiched in too close and the vet rushed through my visit, barely letting me get a word in. I was charged for a list of services that I had to trust that they performed, as I saw none of them. The staff in the front office are super sweet and helpful, but the rest of my experience with this vet made me decide to go elsewhere for the care of my animals. read more

Red bank vet has been my vet for 13 years and not happy with their new management. Definitely not customer friendly. they are corporate based now. I would NEVER RECOMMEND them to anyone. I had to call 3 times for my sick cat, to get answers. They seem very money driven and not caring for your animal anymore. read more

We had a great experience with Dr. Yackel and her team. Our Shih-Tzu has been well taken care of for several health issues as he ages, including an ear infection, heart murmur, and Cushing's. They have been loving and responsive to his needs at every visit. We highly recommend them. read more

This is the worst place to take your pet ! Had an appointment at 9:30 am and was called at 9:14am to reschedule my appointment because Dr. Specht only had me on the books. Michelle stated because it was only one appointment the doctor isn't coming in until 3:00pm. I took time off of work not to mention my dog needed to be seen. Thank goodness there are good Vets in the area that took us today without a hitch! The Unprofessionalism I received from the Redbank Veterinary Hospital is just plain gross on their part ! I intend to spread the word that this place is not for anyone's pet !! People beware !! read more

We take our dog Rosie to Red Bank Veterinary Hospital to get groomed. They are reasonably priced and do a great job!

Dr. Ryan promptly identified an obstruction in my dogs intestines from an x-ray. Surgery is scheduled quickly and the obstruction which ended up being a cat toy that my dog ate was successfully removed. The doctor and the entire staff were very patient and informative when I called for status updates. The procedures and surgery were expensive, but it was cheaper than going to MedVet or another emergency care facility. The office staff clearly loves animals and I feel very comfortable having my dog stay with them read more

Horrible vet! Awful, unknowable staff and vets. We took our new adopted young dog there who was having stomach issues and they forced peanut butter down her throat in an attempt to help her calm down. She proceeded to puke everywhere afterwards. When the vet came in she immediately dragged our dog to the back without even telling us what she was doing to the dog. The vet that served us was completely unhelpful and we ended up going to another vet right after we left. The office is also extremely dirty. The room we were in was extremely dark and dusty. It was dirty to the point where there was a live spider hanging from the ceiling. The lobby was also dark and dirty. The whole office smelled like dirty animals and dust. The small view that I got into the back where they take the animals looked to be the same condition. If you have any respect for your pets do not take them to this vet! read more

Dr. Specht is great! She takes the time to answer all of my questions about my cat and never seems to be in a rush. It has been very easy for me to schedule appointments with lots of different times available. I would highly recommend Dr. Specht if you are looking for a veterinarian. read more

I decided on RBVH back in January 2014 because they're one of the only clinics in the area who offer puppy and kitten packages ($350 for spay/neuter, 2 sick visits, and 6 months of flea and heartworm meds). The staff has been overall pretty nice, and they have been able to get my dog in the same day I called for appointments. Elethia usually does a good job with grooming, but sometimes misses spots and always forget to trim my dog's dew claw. The only two complaints I have are that the small lobby always smells strongly of litterbox, and the receptionist, Hilary, always calls my dog "her" (he's a boy!) even though I've been going there for over a year now. read more

Dr . Ryan was not very gentle with my cats. He would handle them very rough, and he was not very friendly. Not only that, he belittled my questions and made me feel like they were inferior or stupid. That was my issue before I had to put my cat down. I took my cat there for a breathing problem. Dr. Ryan took x-rays. He is a vet, he knew right away that my cat had congenial heart disease. All he said was "Take these xrays to Medvet across the street" and would not answer any of my questions. I flat out asked "is my cat going to be ok?" and he wouldn't answer it directly. That is just so unkind and cruel. He sent us to Medvet to have them put her down, but wouldn't tell us that. Very unkind. I switched to Animal Care Center in Blue Ash and have been SO happy there. read more

Dr. Ryan has been our vet for 16 plus years. He's always been helpful and caring.

ZERO RATING - NIGHTMARE!!! Had my first and LAST experience w/ Red Bank Vet!!! Took my dog in for a broken nail which they said would take 1/2 day, if I wanted to leave him and ended up taking all day. Worse than that, when I arrived they had left him in an exam room by himself all afternoon and there was blood all over the floor from a different foot than the original broken nail. They had trimmed his nails to approx. 1/4 inch which I did not ask them to do and had not stopped the bleeding before leaving him ALONE. read more

Dr. Ryan has always been so kind. He let me come back into the hospital area when my cat needed IV's. The cat had a kidney stone/ infection that Dr. Ryan successfully treated and lived for many years afterwards. When the cat finally needed to be put down, Dr. Ryan and the staff came to my house and were very compassionate. He has also treated my Bichon for her entire life (currently she is 16). I am very pleased with Dr. Ryan and the the staff. read more

Can I give zero stars? This place is disgusting. Do not take your animals here. I adopted a kitten here and I would never wish this place be the temporary home of any animal. When I arrived at the vet the first thing I noticed was how bad the cats when you walk in smelled. You you could tell their litter boxes had been neglected for too long. I told the receptionist that I had an appointment to meet two kittens I saw online and spoke to his foster mother about. They were not pleasant to me at all told me to go in an exam room and wait for the kittens. I waited in the room and realized how disgusting the floor was and how bad it smelled. There is a thick film on the floor an a lot of dustbunnies. It was early in the morning you would think someone would have cleaned before the start of the workday. When the lady brought the kittens she dumped them on the examination table, walked out of the room and did not say a word. How cordial! I was in the room with the kittens for about 25 minutes thinking that someone would come in and ask about how it was going. I walked out of the examination room to let a tech know we had had enough time to visit and the lady at the counter was really rude and completely made me feel like a bother to her. I left a little disheartened and also sad that kittens had to live in that atmosphere. I went back later that day to see the kittens one-on-one and to also meet another, this time they brought the wrong kittens in the room. Soon after the VET brought a dog in the room and didn't realize we weren't the owners until we said something to him. Sat him on the examination table and everything.. Hmm. I then asked to see if I could simply go see all of the kittens wherever they were being held and they told me they were "cleaning the cages" and it was a bad idea. For a place that looks and smells the way it does I can tell you that they were not "cleaning the cages." This is something you would think they would have offered in the morning when they knew I was looking to adopt a kitten and maybe weren't "cleaning the cages." I can only imagine the purpose of not allowing visitors to see where the kittens are being kept. I did end up adopting a kitten from there and before we left I asked that they trim the kittens nails. Two of which were cut FAR too short. They bled badly and now 6 weeks since they still do not need to be trimmed because they were cut so low. The new vet where I take the kitten even mentioned how short a couple were FOUR WEEKS after adopting the kitten.. When we brought the kitten home he was extremely scared of us. I've had kittens before but this one was different. The anxiety this little guy had for people really saddened me. I feel that he was treated poorly at Redbank veterinary hospital. I have a free visit with them for adopting the kitten there but it will not be used. DO NOT take your sweet fur babies here. read more