I called the store to inquire about an instrument. I was told they had two. I was quoted a price…read more When I got there ohh a mistake it's way more than you were told.

Music Go Round - Wilkes-Barre. This store gives to the community the opportunity to find, purchase,…read moreand sell your instrument or use your funds to go up in your purchase. This is a remarkable concept. This location has excellent selection of instruments and excellent sellers with knowledge to assist you in finding the right instrument to get your unique sound or voice. My purchase was a rare Epiphone Acoustic/Electric Guitar in excellent condition with a great sound and a great price I could afford. Staff are fantastic and they gave me the info to make my decision to purchase. I highly recommend all individuals to check this wonderful store. I was invited to comeback and call. AAAAAA

I was pleasantly surprised by how easy it was to deal with Alto Music online. The personalized…read moreservice felt like a neighborhood store where you knew the employees. I ordered a YSS-875EXHGS soprano sax from them because their pricing was very competitive. I used the chat function to ask a question, and received an email from one of their staff, Victoria. Victoria personally helped me through the process, and walked the sax down to shipping herself to make sure I would receive it quickly. I did not feel like I was dealing with a large multi outlet store online a continent away (I am in Hawaii, Alto Music is in New York), I was dealing with a specific person that wanted to make sure I had a good purchase experience. The sax that I received had some manufacturing issues. Victoria quickly made good with the return and worked through ordering a replacement sax, and made sure I got it as soon as possible. Victoria was personable and extremely responsive to my emails. Based on my purchase experience, I highly recommend Alto Music. It is a first class operation.

I ordered a Taylor GS mini mahogany Friday evening 7/10/26. The order was canceled without…read moreproviding a reason in the email. When I called, he said it is due to my shipping address not matching my billing address. I moved to north carolina 2 months ago for my job assignment. I can even provide my job offer letter to prove. They won't accept and even has the nerve to say my online order is from a VPN? I ordered it from my apartment WIFI without VPN. I will never do business with them again!!! WORST EXPERIENCE !!

Metal Body Dobro's are extremely difficult to work with... I especially depend on my because, as a…read moreprofessional, I depend up it for live gigs and recording sessions (my own and as a sideman). I took my Dobro and it's problematic action to Bob and he did a WONDERFUL job of setting it up, setting the action and RESETTING the Intonation and reattaching my McIntire Pickup inside the metal body which had become detached. Took a bit of time (because he is incredibly busy) but I got back a PERFECT guitar.... Thank YOU, Mr. Tice

Finding Robert up here is like finding the Holy Grail. He really improved the action/playability on…read moremy Martin. Performed quickly and at a reasonable price. I'll be bringing him more work.

Brought a Fender Champ amplifier here. It buzzed like a bumble bee…read more Now its quiet as a mouse! Great tech and friendly service too. Bring your guitar and they can set it up to play like butter :)

If I ever need work done on a guitar or mandolin, this is my go-to shop. They also have really nice…read morecheap guitars!

PROS: The selection of cassettes, vinyls, guitars, stereo receivers, and amps were plentiful. The…read moreprices were great and the owner even makes clocks, magnets, and wall hangs out of old records CONS: The lady who makes the souvenirs out of old vinyls was a bit cold towards me. she seemed like she either didn't want to be there or didn't want me there for some reason OVERALL: I would definitely come back here as this was one of my favorite stores, however, I would be weary of speaking to the lady at the desk

Glad we found this great place. They have tons of vinyl records...old and new. Prices were inline…read morewith other places. Had we had more time to shop, I, sure we would have spent more. They also carry really cool vinyl gifts - they take old records and make ornaments, letters and jewelry...super cool idea for your vinyl loving friends. If you're In the area and are into vinyl or instruments, you should pop in