The biggest compliment to any retailer is when they're recognized more as a valued advisor than a…read moresales platform promoting a self-serving P&L. My second time dealing with Jack and he is AMAZING! An unbelievably calming temperament with such expertise! My favorite Martin D42 was acting up and Jack calmed me down and as a trusted and highly competent expert advisor, laid out the solution and as important delivered true to form on that solution path. No pressure, no upselling, no smoke and mirrors. All on top of being a very gracious kind of guy!! Fabulous experience with Jack and his store for everything pertaining to high end guitars! A+!!

Bob B , took my Gretsch to Northeast Music Center, He reset my strings ,reset the intonation ,and a…read morecouple other things ,& now this guitar sounds even better than when i got it, Thank you Northeast Music center this guitar sounds great , this is the place to go for your guitar needs !!. this is definitely a 5 star place to go .

Music Go Round - Wilkes-Barre. This store gives to the community the opportunity to find, purchase,…read moreand sell your instrument or use your funds to go up in your purchase. This is a remarkable concept. This location has excellent selection of instruments and excellent sellers with knowledge to assist you in finding the right instrument to get your unique sound or voice. My purchase was a rare Epiphone Acoustic/Electric Guitar in excellent condition with a great sound and a great price I could afford. Staff are fantastic and they gave me the info to make my decision to purchase. I highly recommend all individuals to check this wonderful store. I was invited to comeback and call. AAAAAA

Went to see how much my trade in would be worth. They told me 225. Was unsure, so the gentleman…read moreworking said that I could think about it and they'd honor the price if I came back in. Went back a couple weeks later and they said they can't honor the price and only offered 175. I explained that they told me it was locked in and honored, and they said it didn't matter. Unacceptable, and I'll be letting all of my band mates and fellow musicians know about this before they ever go back here.

I was pleasantly surprised by how easy it was to deal with Alto Music online. The personalized…read moreservice felt like a neighborhood store where you knew the employees. I ordered a YSS-875EXHGS soprano sax from them because their pricing was very competitive. I used the chat function to ask a question, and received an email from one of their staff, Victoria. Victoria personally helped me through the process, and walked the sax down to shipping herself to make sure I would receive it quickly. I did not feel like I was dealing with a large multi outlet store online a continent away (I am in Hawaii, Alto Music is in New York), I was dealing with a specific person that wanted to make sure I had a good purchase experience. The sax that I received had some manufacturing issues. Victoria quickly made good with the return and worked through ordering a replacement sax, and made sure I got it as soon as possible. Victoria was personable and extremely responsive to my emails. Based on my purchase experience, I highly recommend Alto Music. It is a first class operation.

Only purchase if you have no plan on returning! This is for an unopened package. Terrible business…read morepractices and policies. Have yet to experience something like this at any other online music store.

Metal Body Dobro's are extremely difficult to work with... I especially depend on my because, as a…read moreprofessional, I depend up it for live gigs and recording sessions (my own and as a sideman). I took my Dobro and it's problematic action to Bob and he did a WONDERFUL job of setting it up, setting the action and RESETTING the Intonation and reattaching my McIntire Pickup inside the metal body which had become detached. Took a bit of time (because he is incredibly busy) but I got back a PERFECT guitar.... Thank YOU, Mr. Tice

Finding Robert up here is like finding the Holy Grail. He really improved the action/playability on…read moremy Martin. Performed quickly and at a reasonable price. I'll be bringing him more work.

Brought a Fender Champ amplifier here. It buzzed like a bumble bee…read more Now its quiet as a mouse! Great tech and friendly service too. Bring your guitar and they can set it up to play like butter :)

If I ever need work done on a guitar or mandolin, this is my go-to shop. They also have really nice…read morecheap guitars!

PROS: The selection of cassettes, vinyls, guitars, stereo receivers, and amps were plentiful. The…read moreprices were great and the owner even makes clocks, magnets, and wall hangs out of old records CONS: The lady who makes the souvenirs out of old vinyls was a bit cold towards me. she seemed like she either didn't want to be there or didn't want me there for some reason OVERALL: I would definitely come back here as this was one of my favorite stores, however, I would be weary of speaking to the lady at the desk

Glad we found this great place. They have tons of vinyl records...old and new. Prices were inline…read morewith other places. Had we had more time to shop, I, sure we would have spent more. They also carry really cool vinyl gifts - they take old records and make ornaments, letters and jewelry...super cool idea for your vinyl loving friends. If you're In the area and are into vinyl or instruments, you should pop in

Chuck and Nick are probably two of the most honest and trustworthy guys in the game! Have had…read morerepairs done on several amps, even one that was gone through by several Mod shops that couldn't diagnose the issue... And they've all come back like TANKS! Have had guitars serviced, pick ups installed and many other services from these guys... And it's always the best work! Have bought a Peavey 5150 head, a Whammy Pedal and several other items from them, and they are ALWAYS in great condition. These are two musicians who look out for you, and treat all of your stuff like their own! Highly recommend! Thanks for the great work guys.

this is THE place to go if you need work done on your guitar/bass or amp in the binghamton area…read more friendly people who are very knowledgeable. i was putting together a bass last summer and there were a few things i couldn't do myself. they did them for $50. guitar center gave me an estimate of $120. i saved $70 by going to Binghamtone. back in 2006 i was having trouble with an amp. i took it to Hyle's in Johnson City and they wanted $60 just to look at the thing. i just got an amp fixed at Binghamtone for $48, i'd hate to see what Hyle would have charged to do more than look at it! they have a cool selection of unique amps for sale too, as well as vintage and used guitars and basses. i'll never go anywhere else for a repair, please support these guys!