American Restoration Solutions responded immediately when we had water damage in our home from…read moreheavy rains in our area. Their team was so helpful and very efficient in handling the water damage and got our house back to its original state. They even assisted us with cleaning items that were damaged. I would call ARS in a heartbeat if you have any restoration service needs! Thanks again ARS!

From the owner: American Restoration Solutions offers 24/7 certified emergency mitigation services to clean up…read moreafter fire, smoke, storms, water, flooding or mold causing property damage. From a small residential kitchen fire, puff back, or broken pipe to a fire damaged or smoke-filled commercial building with a flooded basement, ARS has the team and equipment to handle it all. With our "One Call, Complete Recovery" philosophy, we provide unmatched customer service with a complete turn-key restoration experience that provides more in-house services than any other restoration company. We offer 24/7 emergency response, board-up, demolition and debris removal, structural cleaning, contents cleaning, dry outs, packing & storage, repair estimating, start-to-finish project management, and much more. Make your first call your only call: One Call - Complete Recovery.

Don't call them if you need help with your water heater. They don't have the proper training…read more Plumber told me to buy new parts and also quoted incorrect pricing for the actual heater. AO Smith, the experts, said not so and plumbers need more training. Get someone who does HVAC. Got my HVAC guy, Ray Eramo, and I was all set!!!!!!!!! He's the BEST!

Ray did exceptionally best job, explained the root cause of clogging and did very well. This is…read more2nd time I had done from Roto-Rooter. Quick service.

We called Curtis and his team to come in and restore our finished basement after a massive flood…read more We had used them several months prior for mold remediation and flood cuts, and after having a good experience, they were top of mind for us. He made an appointment quickly with us to come and give a quote, and we were sold after hearing the options he could provide to waterproof our basement so that we wouldn't have such extensive damage if flooding ever happened again. We chose to install the flood resistant cement board for the walls and vinyl flooring, and giving us peace of mind. His team and job supervisor, Victor, went above and beyond for this job. They were always timely, professional, and offered helpful suggestions along the way. We are so happy with how our basement turned out! We also used them to have our couch professionally cleaned and for insulation work in our attic. We've already seen a big difference in how the heat is retained in our home. Any question we had or anything we've needed help with, they've been there right away. We can't say enough good things about them and would use them again in a heartbeat!

They are excellent, excellent and excellent. They are professionals with high quality results. They…read morearrived on time to estimate the job. I felt the estimate was reasonable. They took the carpets the same day and delivered them in a timely manner. They called a few days later to see it I was satisfied. I give them high marks on customer service.

Last week a Pipe under my sink disconnected from the main pipe, causing water to pour out. The…read morekitchen was flooded, including surrounding cabinets, with water seeping into the Garage ceiling below and flooding parts of the basement. I found Thorough Restoration on line. They came over to inspect the damage, laid out the entire plan of what was needed to clean up the damage and laid down several heavy duty fans to start the drying process. They came by daily to measure the water percent in the affected walls, floors, ceilings and carpeting and they replaced the garage ceiling and insulation to prevent the formation of mould . They were very thorough and very pleasant to work with and I highly recommend them as a restoration company.

From the owner: We provide top-notch water damage restoration services with utmost professionalism. Our team of…read moreexperts is dedicated to handling all your restoration needs efficiently and effectively. Trust us to restore your property to its original state, ensuring a thorough and professional approach every step of the way.

I had a flood, and I called the office. They promptly dispatched a crew with all the necessary…read moreequipment. They were able to save many things I originally thought were ruined. Wonderful crew, prompt communication, and they worked with my insurance company so that I could get back to life. I highly recommend this company.

They took over 8 weeks to finish a small project- one room where the water leaked from a clogged…read moredrain on the roof. They started, left heaps of trash everywhere, and never came back. They men they sent were nasty and constantly complained and spoke ill of us, forgetting that phones can translate everything that is being said. They bathroom door was next to the bedroom they were working in, and there was a small area internally where the bed and bathroom were connected, although it was blocked off. The guys always unblocked the area and threw all of our cloths on the floor, instead of simply stepping out into the hallway and taking the 2 steps thru the bathroom door. I confronted them about the truly revolting state of the bathroom after they had used it, but they just stood there pretending to not speak English. It is unspeakable here how disrespectful they were towards our property. There were soiled towels and blankets from the initial leakage, and they guys simply shoved them in the nearest closet on top of all of our clean clothing. I cannot comprehend how awful and lazy and disrespectful these men are.

Not able to keep appointment because of misunderstanding and lack of communication. Took off work…read morefor a no show.

From the owner: WKR specializes in providing comprehensive disaster recovery services, working directly with your…read moreinsurance company to streamline claims processing and ensure you receive the appropriate coverage for cleanup and reconstruction. Their expertise spans a range of disaster scenarios, including: Water Damage: Quick response and efficient restoration services to mitigate water damage and prevent further issues. Mold Removal: Professional mold remediation to eliminate health risks and restore safe living or working conditions. Storm Damage: Repair and restoration of property affected by severe weather, including wind, hail, and flooding. Fire & Smoke Damage: Expert cleanup and reconstruction services to address fire damage, smoke residue, and the associated structural concerns. Reconstruction: Full-scale rebuilding services to restore your property to its pre-damage condition. Disaster Recovery Management: Coordinated management of the recovery process, from insurance claims to final repairs, ensuring an efficient and stress-free restoration experience. WKR’s goal is to provide fast, reliable, and thorough restoration services while helping clients navigate insurance claims and get back to normal as quickly as possible.

Cole was recommended by my plumber after water damage to my house. The initial response was prompt-…read morefan & dehumidifier were installed for a few days. But they broke my door lock & didn't report this or repair it. They didn't go into crawl space as directed to remove standing water. After 10 days of very high heat (waiting for asbestos test)- I hired a public adjuster & decided not to continue with Cole & First Response. What followed was repeated communications demanding payment but they never provided an invoice to me or the insurance company! Bizarre. Perhaps they've hit a bump or hard times- but I can't recommend this service.

First response was here within an hour of the phone call- rob the project manager and his crew! All…read morethe equipment,hepa fans,tons of plastic and tape to protect my belongings- off they went taking down the water damaged ceilings and sopping wet insulation spraying down mold prevention on wood-removing all the debris from the rooms,vacuuming, sweeping etc... I truly believe they saved my house from mold by their timely service! Thanks so much to all and if you ever need disaster work in any context call them!

I have known Marc Strongwater for over 30 years and have used his firm for all aspects of…read morerestoration, including estimating amounts of loss, mitigation and emergency services as well as reconstruction. The knowledge that Marc and his firm has is second to none. Strongwater Restoration can turn a nightmare into a turn key process.

great quality work great customer service…read more staff is very professional Prompt response with all inquiries

ZL Construction (they also go by Construccion here on Yelp) made a fantastic first impression with…read moreme. Providing me a quote that was with in my ranged and seemingly, fully understanding what I wanted to accomplish. After getting additional quotes from other Yelp businesses I decided to work with Zlrenovations. After signing the contract, the initial deposit was to be sent to his wife's Zelle account. Since I never sent money to this account before I needed to pay the full amount over several days, ZL was very understanding about this. Work was to start later that week, on April 25th and end on April 29th. Unfortunately, work never started. Every day something came up with their ZL's work truck or health that prevented the work from starting. This on its own would not have been a problem, however, I came across another profile here on Yelp by the name of Construccion that was owned by the same person. This account has the same photos and run by a person with the same name as ZL. At this one I was incredibly shaken from reading those negative reviews and fearful that ZL will take my deposit and never show up. Per our contract, if work did not start on April 30th I could cancel the contract and get a refund of my deposit. I reached out to ZL, informed them of my request to cancel and requested my refund. ZL asked to have until the end of the week (May 3rd) to return the money. This was fine by me. As of me writing this (June, 19, 2024) I have only received $500 back through Zelle. I text ZL nearly everyday asking for an update and like showing up for the initial job, there seems to always be something getting in the way of sending me the money. At one point I was provided with a check for the money. I attempted to deposit this several times, but each time the check bounced due to ZL not having enough funds in their account. My initial experience with ZL was fantastic but after my deposit was taken the experience has spiraled. Edit: I do want to add the I informed ZL that I would put a good review on their profile once the money was returned to show their willingness to provided the return in a timely manner. Due to it being over a month since I was told I was going to be returned the money, I wanted to share my experience.

They are scam artists. They took the money but came nowhere near finishing the work that was…read moreagreed upon. And the work thy did do was very shoddy. In retrospect, it was clear that they never intended to finish the work, but to take the money and run. I will be taking them to court.

Did not show up at the time scheduled and when I called they weren't open so I had no way of…read moregetting a hold of the floor finisher to tell me when he would arrive. Then after my floors were finished being polyurethaned I noticed that they had dripped it down the risers of my stairs. Disappointing. Would not recommend.

I had my floors done by another company who did great work, but they ignored two cosmetic repairs…read morethat we had gone over and then nothing but radio silence for weeks. So I found these folks just a few miles away from where I live. They were attentive, came over in a moments notice to give me a quote and were very communicative. The worker came over, saw the cosmetic issues (small board replacement in master bedroom floor, circular plug hole in kitchen floor and scratch/scuff marks in another bedroom). A few days later, FFbM texted me to go over the deets, it would be either $500 or $600 depending on what process I wished to happen, so I chose the easiest option which was the cheapest. (I should note the flooring guy who came to the house, also quoted that price to me). Last week I stopped by their storefront to pay a 50% deposit and schedule the appt for Tues, Feb 14. She told me mornings were best for everyone and I asked if we could do it later and she said no, 830am was the best time so I said yes. 830 came and went, as did 930 and 1030am. No call, no message, no texts. Nothing. I called the number, they were closed on Tuesdays. 1130am, I get a knock on the door by the same worker who quoted me. I complained that she (the owner) told me 830am and it's 3 hrs later and I have things to do on the outside world. He said he was on another job and was unapologetic. Then showed me the work order and underneath the timed appt, it said "show up anytime". Um no. I re-showed him the scuff marks and scratches as well as the plug hole and board replacement and he said it would cost double that. I showed him the text and reminded him that he saw it all weeks prior and gave me the same quote for everything. He denied it. "She said you just needed a board repair in the bedroom." Um no. I know what I need done and I specifically told her in person and in our text communications. I asked how much for fixing just the hole/board and he said $500 all in. I complained b/c I know even with raw materials/covid and a profit margin and labor included that it was too steep to justify. I told him I would contest the other $250 or put a stop on the initial credit card payment. He said he's merely an hourly worker and has nothing to do with the day-to-day procedures at the shop and if I dont pay the $250 for the work, then it would come out of his pocket. Seems rather punitive, the woe is me line. So I refused service and told him I wasnt mad at him per se, just his boss and misinformation. He left. 10 minutes later, he knocked on my door and said his boss told him to give me my money back, which he did, in cash. So that's nice. FFbM doesnt have a ton of reviews on the internet, but a few are negative and sounds like what I went through, including one user calling it a "bait and switch" which is how I would characterize my situation.