I took three Persian rugs to this store for cleaning. Two came out fine, but one was returned with…read moreripples (see picture). I left the rug on the floor for a few weeks hoping the ripples would settle, but they did not. I asked Baseer to take a look and fix the issue, but he denied that the rippling had anything to do with the washing--which is simply not true, as the rug was perfectly fine beforehand. He then charged me an additional $175 to "fix" the rug, but he was unable to do so. The rug still has ripples, and now it is also stretched out of shape (see pictures). When I confronted him about the poor quality of work, instead of taking responsibility, he repeatedly accused me of lying, raised his voice, and even said he never works with people of my background and nationality. This was despite the fact that I had already paid for his poor service and was only voicing a legitimate concern about customer service. To be fair, Baseer's prices are reasonable, but that is probably the only positive thing about his business. Unfortunately, the rug in question had deep sentimental value for us, and now it has been ruined. All he did was accuse me of lying while charging me for services he did not properly deliver. Absolutely terrible customer service. Stay away at all costs.

My experience with Baseer has been nothing but superb -- because of his professionalism, his focus…read moreon serving his clients, his talents and the quality of his work, and his reasonable pricing. It all started when Basser answered his work phone at 9pm on a Friday night two weeks ago (I had planned to leave him a message). He took my info and called me back the next morning, as arranged. When Baseer came to my home the following Monday afternoon, we focused on two rugs - a small silk handmade Turkish that was in need of deep cleaning only and a 50-year old, 9'x14' green and ivory Indo-Chinese medallion rug. This rug was severely and unevenly faded, had damage on a small border area due to resting under a heavy upholstered chair, a few 1-inch "pock marks" in ivory areas of the rug, and badly "eaten-up" and uneven fringe. . He worked with me on an approach that would bring the large rug back to life - stunning and "whole' but, per my preference, showing small imperfections of age. And would keep the price in a range I was willing to spend at this point in time. After showing me some interim pictures post-repair, I realized it would be insane not to spend a little more to re-fringe the rug. Both rugs were back on my floors the following Monday afternoon and laid down by Baseer and his lovely wife, Veda. Already, I've gotten several "ooohs and aahs" from the small number of people who have seen the rugs. Baseer left last Monday afternoon with one more rug - a Chinese English Garden woolen runner that hadn't been cleaned since I bought it in 1991/92. The pictures Beseer sent this morning, after it was cleaned, show such bright colors that it almost looks like a different rug. And it also looks new, since he also re-fringed it. In addition to being a delightful individual, Baseer is very knowledgeable and talented (he does some of the detailed color restoration himself). He loves his work, has a sharp and artistic eye, and believes that he does well when his work makes his customers happy. All this at very fair and reasonable prices. What more could I ask for?

As the administrator of The Nurtury Montessori School, I know how much the small details matter in…read morea child's environment. So when I walked into Fovaama Rugs and Carpets in Scarsdale, NY, with an urgent need -- an 8-foot round rug for one of our toddler classrooms, needed right away -- I wasn't sure what to expect. We were in the final stretch of preparing for the new school year, with our new families arriving this week to meet their teacher and tour the classroom before their little ones begin. From the moment I arrived, the owner welcomed me with genuine warmth and immediate, professional attention. Just four hours later, I left with a beautiful 8-foot carpet for our circle area -- the heart of a Montessori classroom, where children gather each day. Our staff was overjoyed, and it looks absolutely beautiful in the room. I had come in simply looking for something modern, durable, and easy to clean, but I was genuinely moved by the artistry all around me -- stunning oriental, hand-knotted, and hand-woven rugs, a remarkable collection of Persian pieces, and flooring of every kind. What stayed with me most, though, was how it felt to be cared for by someone who clearly takes such pride in their work. Working with the owner was an absolute pleasure. It's rare to find a business that combines this level of craftsmanship with such kindness and integrity. I wholeheartedly recommend this family-owned and family-run business -- and I'll be returning for years to come. Write a message...

What a great place to find your new style! Fovama Rugs offers an amazing selection of new and…read moreantique rugs, as well as a beautiful variety of styles of rugs, runners, carpets, laminate, hardwood floors, and more to choose from. The place is run by the best people, very knowledgeable professionals who can help you figure out what will work best for you, even when you're not sure what you like. 10 / 10 I highly recommend Fovama rugs and the family and staff that run it. Might see ya there!

I recently purchased carpeting from Allen Carpet in Yonkers. Denis was our salesman and he is the…read morebest! We found high quality carpeting at a good price. The installation went off smoothly. We could not be more pleased with our purchase. I highly recommend Allen Carpet in Yonkers for all your carpeting needs. Make sure you ask for Denis!

Eddie and staff are professional w/ great choices at good prices. Have had good success shopping…read morethere.

Over the past 20 years I have purchased a few rugs from Pari at the Kashan Rug Gallery in Nyack,…read moreNY. It is such a pleasure to meet with someone who gives you such undivided attention and is so knowledgeable about Persian rugs. I usually make an appointment to see her which guarantees me her complete attention and saves me a trip if she is not there. Also, her prices for rugs are much less than other places I've been to. In addition, I have had many rugs cleaned by Pari for prices much lower than elsewhere. If you need her to come to your home, she will do that in order to help you pick the right rug. You will not be disappointed visiting Pari's store...that's why I have spent all these years taking advantage of her knowledge and expertise resulting in me having rugs that have brought such beauty and joy to my home.

I can't say enough good things about this store. If you're in the market for rugs, look no further…read morethan Kashan's in Nyack. The owner is a rug expert, and she is very thoughtful and kind. She knows exactly what will work for you in your space before you even can decide. She has immaculate taste!! You never feel pressured to buy anything, but know that when you do, it'll be the best choice for your space. I won't buy rugs from anywhere else!! Grateful customer.

Wonderful! This…read moreplace has been around a very long time and I can understand w hy. I think it is a combination of their quality service, quality products and great staff. They are great at what they do and know how to do it! The staff are warm and easy to talk with and the place is all around great. I love Redi-Cut. They are easy to find and the store itself is quite pleasant. Prices ar e good. I would whole heartedly recommend Redi-Cut.

I can always depend on deficit to have the carpet I need and when I need it. I'm a property…read moremanager and also oversee our church facilities, they have gotten things done quickly, with fast good quality work.

Project completed. Floorcraft did a fabulous job. Picked up my wool rugs. Cleaned them and…read morereturned and installed My rugs look fabulous. They took great care of them. I'm so pleased. Thank you

Everything went well as it always does. We've been working with Sal and a nicer and more…read moreknowledgeable person you won't meet. Sal from Floorcraft took the measurements and my shades were delivered just when Sal said they would be. Installation was great as are their products. If you need Carpet, Window Treatments or just good advice I'd visit or call Floorcraft.

Recently installed a stair runner provided by The Runner Store. The two 90 degree landings and…read moreangled landing work perfectly and Eileen & John were so easy to work with during the measuring and sizing part. Walked me through each step and have videos on the installation which made it all work out easy and perfect. This was our first experience using them. And we would us and recommend them.

Owner Eileen is an absolute pleasure to work with. Her guidance and knowledge on swatches, runner…read morematerial - wool vs synthetic and overall customer service was invaluable. Highly recommend doing business with The Stair Runner Store!!

Amazing service fabulous collection to chose fab installation no attitude here to please customer…read morethat is very hard to find, and does not matter what you pay!!! when I say my carpet installed I nearly fainted so beautiful classy I am English and I know my carpets and was brought up having English wool carpet that took a year for it to be made.

DO NOT UTILIZE. A TRULY WRETCHED BUSINESS…read more We have used Kanters on three occasions. The first two times were fine, which is why we went back a third time. The third time was a disaster and they could not have been less accountable or less accommodating. In short, Kanters sent us the wrong colored LVT flooring, which even if we were willing to accept it, was defective and not capable of being installed. In any event, my wife and I were immediately willing to accept a different color LVT flooring that Kanters had in stock so that our construction was not set back weeks (we still had to pay our contractor for two days of work reserved to install this flooring, which now could not occur). Rather than doing what was necessary to immediately deliver this new LVT flooring, Kanters said it did not have staff to do that but eventually "agreed" to allow my wife and I to do all the manual labor ourselves (picking up 25 boxes weighing 60+ lbs each). Making it almost comical, Kanters had the gall to ask that we also bring back the 25 boxes of wrong colored and defective flooring so that they could get their money back from the manufacturer (which we did). Thus, my wife and I performed a half day of manual labor to correct Kanters' mistake because, apparently, they do not have adequate staff. When we asked for a credit, this is a quote from Brian Kanter: "These type of positions are the reasons that most small business no longer exists in our world. For some reason society has the belief that perfection exists and that a manufacture never makes a defective product or sends the wrong product. I wish that was the case but it's just a fantasy." Mr. Kanter went on to equate us transporting 50 boxes of extremely heavy flooring to the time he had to return a broken TV to Best Buy. In other words, don't expect that what you get will be what you ordered or even correct. In the end, the "credit" they offered was that they were not going to charge us extra for having to pick new carpet to match the different colored flooring (something he admitted they otherwise normally do). I think the moral is shop here at your own risk. If everything goes fine they are a run of the mill flooring company. They hardly answer their phones and take days to respond to emails. But, if things go poorly, you better expect that they will shift the blame to their manufacturer and/or to you. They will not be out of pocket - you will (just as we are).

Friendly and knowledgeable staff. Came to measure when they said they would. Being installed next…read moreweek no reason to doubt they will do a great job.

Suburban floors is an extremely professional and courteous business. Emily and Frank provide a…read morepersonal touch to help putting together projects. They made the process seamless especially during the pandemic. They work is impeccable. I would highly recommend them for your projects.