Please go on amazon its so much cheaper and you dont have to deal with the rude workers completely…read morein aw of how bad the customer service is. Plus their ads around town have my 6 year old asking who is that why doesnt she have any clothes on, you can advertise without putting a half naked girl on your ads for the kiddos to see very sad will not be coming back.

Go anywhere else but here. I have never been treated so badly for spending over 2000 in their…read morestore. I will never ever go back there ever again. They are only after the sale and nothing else. Go to Ashland they have better stores and way more knowledgeable sales people. This place has forgotten how to treat customers. Plus do not buy their extended warranty it does absolutely nothing and I mean nothing but line their pockets because they never intend to honor it. All they do is say call the manufacturer it's a circle jerk and you lose every time. Buyer beware!!!!!!!! F rating in my book.

We came in looking for wedding dress for my (soon to be) wife and were so impressed with the…read moreselection and support we received from the owner, Veronica. She listened to what we were looking for and provided various options that fit our budget. Compared to other places in the valley the quality and price here was unmatched. The dress came on time, she worked with us to get it tailored, and we completed the look with several accessories available in the store. We would 100% recommend Vivis Fashion to anyone looking for a wedding dress. It seems like they also have various other types of dresses for other occasions. Very happy with our choice!

Wonderful shop!! dropped in for a last minute prom dress and found it! Prices are amazing and…read moreaffordable. While my daughter tried on dresses, I got to admire the GORGOUS dresses in the shop. Loved the attention and help we were given. They have a spectacular assortment of dresses! Highly recommend.

I would expect the employees to help and not just sit and ignore me, But they're too busy playing…read moreon phone

Where to start... i love this store don't get me wrong wonderful novelties, costumes and glass…read morepieces is great but the employees there are horrible... no one pays attention to the customers let alone the drugged up homeless comin in.. a couple of employees are just plan rude usually a older guy with a nose ring and a lady by the name of cass? From what ive heard from another employee and a skinny guy everyone else is trying their best and I've seen it maybe at some point yall can have sum actual pleasant employees in the future maybe sum that actually give a damn yknow? Can't stand a wonderful place go down hill like this smh

This is awesome to have Torrid back in the Rogue Valley Mall! The selection is beautiful. The store…read morehas super friendly employees and they are happy to assist. They have new selections weekly and it keeps it fresh and new. I will definitely be back again soon.

Jessica is just plain awesome! So super nice and helpful! The store here is always packed with cute…read morethings and it's easy to shop

Needed a new bra, not sure what style or the exact size. I went in with a general idea. The store…read moreassociate was helpful in showing me where my "old" style was situated and the various colors. Then I tried a couple of different sizes on. Crap, I needed help because the style I tried was completely not what I remembered. I pressed the bell inside the dressing room and Hanna appeared out of nowhere with a gentle knock. I showed her what I liked and what I didn't like about the current style. She had a few suggestions and brought back 2 additional styles in the sizes that she guessed would be best fitting. SCORE! I loved them both!! But I really only "need" one right now. Hannah notified me that when I buy 1 today and sign up for rewards, I'd receive a $20 off coupon to use 2 weeks from now *yay* These bras are a little pricey (~$50 each) but they are well made and last longer than I should be wearing them :P I was in/out in less than 15 minutes! AND Hannah made my experience effortlessly pleasant. I strongly recommend VS for the bras and professional fittings. If all else is fails, you can find your perfect style/size and wait for it to go on sale *thumbs up*

Had a great experience the 3 times in a week I had to go/ return and exchange items. Sadly because…read moreof Covid dressing rooms are closed. With that said Everyone was very helpful, knowledgeable and very friendly!! I Had to go home and try things on but when I came back to return/ exchange everyone was always very friendly with my returns. easy, fast, friendly. I finally found the PERFECT Bra and other things for my weekend trip. I definitely will return and recommend this store.

Since the new owner has taken over 2 years ago its gone down hill . Shouldn't even be named fit for…read morea queen anymore. The new owner doesn't even know how to run a consignment store. You never know when it will be open since she just works when she wants to. Expects people to shop with the lights off because she doesn't want to pay the power bill. Took a great business and it's name and ruined it. She will preach to you about how well her 3 stores are doing and how she is southern oregons first plus size model. Tries to hard to sell herself to her customers all of her grand plans. Maybe focus on 1 store so you don't have 3 that are failures.

For the ladies who post these negative reviews about the new owner and her daughter. You ladies…read morehave no idea what this team does to go out of their way to keep that store open. 1) The owners daughter is a SENIOR in high school & happens to play a varsity sport - so as being a mother you'd expect her to go show support for her kid, and for you mothers bashing her that is simply pitiful. If her kid didn't have a sport you'd know full well she'd be at that shop, but by all means if you want the store open why not apply for a job there ? 2) Those of you who complain that she had no checks, I was in there a time and there was 5-6 consignors all getting checks and one of those ladies happened to get the last check, as you know checks can take up to 3 weeks to order depending on the bank - so it's NOT her fault and shame on you for bashing her for something out of her control. 3) Those of you saying the "prices" are too high, the make offer/bundle buy is the nicest thing on this planet. It was my birthday & I went in there just to look and no intention of buying, the owner with her daughter had told me happy birthday, given me 3 bags of clothing and a nice new purse for my birthday. If you were a little nicer to them they probably would kill you with kindness- They have a free Rack of clothing that is constantly giving to EVERYONE. 4) Those of you who complain about how the store is RUN, it's not their fault that they had to learn from scratch how to run it. I give a thumbs up to the daughter who took time/effort to try and learn the POS system; elucidate those who worked there to use it. To top it all off, I was in there one time when this lady flat came in was so Rude to the owners daughter and made her cry afterwards because she was like some of you. If some of you ladies are truly negative towards the store then maybe the store will be better off if you never step foot in it again.

dude behind the counter was super friendly and helpful!! Really good vibes in here. Service here…read morewas better than any shop I've been in, hands down

I usually go to Castle for all my adult needs , but they are closed on mon/Tues. alas I needed a…read moreChristmas gift so off I went . Honestly a little scary pulling up behind a dollar tree and Winco, but the lights were on and the sign flashed open . As i got out of the Car and approached the front door i realized the homeless man sitting just on he side of the door under the light was using the porch light to shoot heroine. I have a big heart and dedicate a lot of time to helping homeless abs they have my compassion , however , this just seemed Like a lack of care on the stores part . So instead of going in i just turned around . Won't be going back . Castle is superior by all Means.

No it is not New York or San Francisco but it a great store for Medford and I try to support it so…read morewe don't lose it! Perfume counter has a great selection and is very helpful. They let me return a lipstick that I bought online that didn't work for me and I buy almost all my husbands clothes there and they are very helpful! I love Macys!!

I bought a "plush" Serta mattress from Macy's online. What I got was rock hard! Whatever option I…read morechoose to return or exchange it will cost too much. They want it in the the original packaging. Who keeps that?Also I live alone and can't move it. (I got free installation) I think they were overstocked with firm mattresses and decided to screw me.