I can't rate the storage units themselves, since I couldn't contact anyone. I've called the number…read moreabove - 815-748-3616 - and it simply rings and rings. No one answers and there is no voicemail or answering machine. There is no website to be found. Apparently they aren't much interested in gaining new business. Oh well.

An amazing company all the way around! We first went with PODS... mistake. Go Minis saved the day…read more When calling to schedule, you're dealing with a wonderful family business and talk to the same person everytime. They are much more flexible with scheduling and their Mini's are much nicer, cleaner and bigger than pods. Next move we're definitely going to call Go minis first.

From the owner: Go Mini's Portable Storage provides the ultimate solution for all your moving and storage needs…read more With our state-of-the-art containers, durable containers you can safely store your belongings for as long as you need. Our team of experts ensures that your storage container is delivered and picked up on time, making the entire process hassle-free. Our portable storage containers come in various sizes, 12, 16 and our largest the 20 ft. They are perfect for both residential and commercial storage purposes. Our containers are weather-resistant and include polyurethane wheels to protect your property.

I would never recommend this place to anyone. They used COVID-19 when people were sick in and out…read moreof the hospital to sell people things. Just as everything else was put on hold the storage places shot have been as well. Memories of pictures and certain items could never be replaced. Especially when a loved one didn't make it.

From the owner: Clean, secure and affordable storage units.read more

What a great experience I had. It was very clean, easy to access and overall definitely recommend.read more

Black Diamond Storage in Hampshire is my number 1 recommendation for anyone needing to store a…read moretrailer, RV, vehicle, boat, etc. Ive stored my trailer there for a year now and am very happy with the facility. The location is secure, well-maintained, and easily accessible. I maneuver my 40' trailer in and out of there very easily. Excellent customer service. Elizabeth is always helpful and responsive to any questions I have. Knowing my trailer was in a safe and reliable place gives me peace of mind. I highly recommend Black Diamond Storage to anyone in the area looking for a secure and convenient storage solution.

Our service was changed to full pack once my wife broke her wrist. Charged for full pack even…read morethough my wife, brother, & sister had already packed around a third of the move. The Packers seemed to do an exceptional job & we had very little damage from what they did with the exception of an Antique German wall clock. The way it was packed caused a long chime rod to be broken off. The loaders seemed to be very careful loading boxes & furniture onto the Truck on the day of the move. I believe the majority of scratches that we found on furniture was caused by the crew that unloaded on this end. We watched from our apartment as pieces of furniture were carelessly handled moving from the truck to our third floor apartment. As an example, I watched one person take our 2 drawer file and move it by himself into our closet. The way he handled it caused the back to be completely broken free from the back frame, and several bad scratches to the top & sides. As far as scratches to furniture the chairs & dinning room table , as well as our Queen size bed frame suffered unnecessary scratches from the way they were handled by the delivery crew. In addition there were scratches & gouges caused on other pieces. The tall boy a chunk taken off, the grandfather clock was dented & scratched, the legs on the leather chair scratched up, smaller scratches on other pieces. The items were delivered to our apartment on 12/12/2025. & nothing has been done other than by me reattaching the back panel on the file cabinet. Originally there was a person assigned to assist with problems, but I was told his mother passed away so he never made it here. He did at first text me that he was at a job in near by Cedar Falls and ask if he could come over. No prior call about setting an appointment, just a text. His mother apparently died shortly after so no contact from him until just recently stating he was off work but now back & he would be open for an appointment in 2 weeks. I responded to him the days I knew I had appointments scheduled coming up. I assumed with that knowledge he would contact me with when he could come. I didn't hear anymore until Jennifer told me that the repair Co. had not been able to contact me. Between hearing Back from Jamel I had received the name & number of another repair person. I called him to set an appointment & he told me that he was given my information but that he did not work for them but had texted Guardsman to get details to see if it was a job he would be interested in. Apparently he wasn't, I didn't hear more from him. Then Jamel came back in the picture. That is the current situation, he has made no attempt to schedule an appointment! Tierney- 244-29096-5 Jennifer has tried to get Guardsman to service our account but they tell her they have a problem communicating with me to set an appointment. Overall the people we dealt with from Sycamore were very dependable. The majority of damage happened unloading in Waterloo, IA.

Hired via United van lines. Moved and disassembled furniture wothout any damage at house…read more Unfortunately they were short 2 guys, a driver, and a 52" moving truck. Ended up shoving 13k pounds in two smaller trucks and reload eventually into a larger truck. Workers were great but now we have furniture in limbo and at least 2 day past delivery day. Blame united van lines for terrible logistics and no communication