These are the nicest people you could hope to meet, and they did correctly diagnose the problem…read morewith my CD drive. Unfortunately when they put the system back together, promising to return the next day with the proper parts, the system started overheating and smelled like it was burning. I took it to my regular computer repair person who said that the burning smell was from the electrical component of the CD burner which had been been plugged in incorrectly reversing the polarity. Unfortunately for this reason, despite the fact that I liked them quite a bit, I can't recommend them.

I have worked with Jeff and Virginia twice in the past six months regarding my son's Alienware/Dell…read morelaptop. Both times I have been very satisfied with the work and particularly the customer service which starts with Jeff coming to pick up the computer from me whereever I happen to be that day and ending with him returning the laptop to us fixed and with advice about how to prevent future issues. Note that the fact I had to engage them twice had nothing to do with their work the first time and all to do with my 13 year old son!

Carlos was amazing!!! My friend was looking for a used laptop for personal use. He found this place…read more& we took a quick drive over. Carlos assisted him and explained everything about each option he was looking at. He made a decision & as given a better deal for paying with cash. Carlos even threw in a free gift. The prices are reasonable. The service is excellent, and there was plenty of parking available when we went. I recommend this place for all your tech needs.

I couldn't recommend this crew more highly. I took a virus infected computer to another…read moremulti-location operation in Cary. They told me the computer would be ready in 2 days. After 5 days, I took another infected computer to Triangle PC who also told me 2 days and hit that target. After 10 days with the other op, I picked up the unrepaired computer and took it to Triangle. It also was ready quickly. VERY competent and pleasant folks to deal with.

I'm a student a Duke. My computer is all that I have to stay in school and my tool that I use…read moreeveryday, all-day In my class room. One Evening late , like 8:30 PM My computer died and would not turn on. I knew who to call because Robert fixed my gaming desktop before. I called him at 9 PM, im glad he stays open late 7 days a week. He told me not to panic just bring it to him. To my surprise Robert had my computer up and running by noon time the next day. He said it was an easy fix, and didn't charge me a dime. (Free) that what I call honest and the highest level of customer service. I send all my friends and family to him.

Appreciated how fair, honest, timely & communicative Robert was. I felt no need to go shopping…read morearound on cost as Robert anchors his business on being fair. I was also grateful that he was then happy to jump on a three-way support call with the hardware provider to talk through needs. And the final reason I was a big fan of his work was that even after 20+ year in the industry, he still considers himself a student of the craft and is open to learning new things. Eg the support specialist gave a new code/hack to try out, and Robert was very open to trying it out and thankful of this new learning.

Elmer handles our small business and personal tech support needs and helps us understand what is…read moreneeded in the ever-changing cybersecurity landscape at prices we can afford.

I can't say enough good things about the IT Guys! They have been managing all the tech needs for my…read morelaw firm for about a year now. They've handled everything from our day-to-day tech hiccups to setting up our entire network, and they're always on point. They are excellent at explaining everything tech-related in plain English, which has been very helpful in helping us make the right decisions. They're incredibly thorough, thinking about both quick fixes and long-term solutions. When we have an issue (which is rare since they're so proactive), they're on it immediately. I never have to chase them down for updates or worry about things falling through the cracks. Excellent service, excellent support, excellent responsiveness, excellent value, excellent people. If you're looking for IT support that's both technically solid and actually pleasant to work with (special thanks to Daryn and Darius and Kennedy and Joshua, they've done a ton for us), IT Guys get my highest recommendation.

I am extremely happy with the service we receive at our offices. I am not very knowledgeable when…read moreit comes to computers and their use outside of simple programs, but Darius always answers my calls and never makes me feel like I'm completely ignorant. He takes his time, explains exactly what I need to do, walks me thru and even will write cheat notes on any new programs he introduces to me. I would definitely recommend Darius and his team! Thnk you

i had heard good reviews abt micheal who works here, but i was amazed at how nice he was. my pc was…read moremessed up b/c wake electric had turned off the power and it messed up my pc. micheal fixed it w/in a day, and he was very, very reasonable. i had to call a few times to ask some questions and he did not even charge me....he is very, very good and so nice...a small family owned business but knows what they are doing.

Not only is Michael an expert in helping with computer problems and repairs, he is friendly,…read morecourteous and professional. I just received a call from "Microsoft" telling me they are receiving multiple error messages from my laptop, that it could crash at any time etc...... I had them hold on, called Michael and he verified that it was a scam....saved me over $300. Trust is the best thing a small business can hope to achieve in a small community like ours and Geek Rx has mine.

Spee Dee Que was my go-to while planning our COVID wedding. They understood our needs and did a…read morephenomenal job printing the menus, wedding invitations(detail and rsvp cards) and sitting charts. My orders were ready immediately and up to the specifications. I will trust them with and and every print job I have. I highly recommend this establishment as they are extremely professional, timely, and highly skilled. Thank you spee dee que for helping to execute our vision.

They were very responsive, easy to work with, and provided high quality at an affordable price. I…read morehighly recommend.

The husband and wife team here were amazing to do business with. I arrived earlier than I was…read moresupposed to and they let me right in which wasn't my intention but kind of them to offer. My fingerprints and pic for my license didn't take any time at all so if you need any of these type services provided here I would highly recommend them. Going into a place these days where they seem genuinely interested in helping you and not making you feel like you're a bother is refreshing.