Huge selection. Quality furniture. Knowledgeable, friendly, efficient sales staff, specifically Tommy. I love a commission based business that allows you to shop on your own. We knew we wanted a couch. We knew we didn't want to spend $2000. When we entered, I saw a salesman and approached him. He introduced himself and answered a couple of questions I had. I told him we would be looking around and would find him when we needed him. He said take photos of anything we liked. Turned out to be excellent advice. We found the couch we had been searching for! The price was right. Saw an armoire that was perfect. Two pieces and we were set. Tommy was at a desk with a customer but he spotted me from yards away and told me he would be just a moment. A moment later we went through the process of making our purchase. Tommy was efficient and so friendly. He found the discounts we were entitled to. He explained the "white glove" service that comes with our purchases. I wish we had come to Tommy first weeks ago. If we can make the new space work, there's a desk we spotted too! read more

Red Knot Honolulu - armoire - Furniture Stores Near Me - Honolulu, Hawaii

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My mom was looking for a new sofa and she found the one that she wanted here. We walked in and the showroom is really nice. They had a lot of different ones to choose from. It's two levels and we checked out both. We looked at the ground level first and worked our way up. She liked the one on the bottom level, so that's the one we purchased. The whole store was 10% off for Statehood Day. They also give a 10% military discount. You can't stack the discount though, so we just got the 10% off. We were helped by Van. He was really nice and the transaction took about 10 minutes. We paid at customer service. This is only the showroom and they don't carry any stock here. We had to pick up our purchase from the Cs Wo Service Center, across the street from Target in Salt Lake. read more

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I was in need of a couple rocker/recliners, bunk beds and Blake Mayberry (Home Furnishing Consultant) was absolutely phenomenal. He helped me in every way. Crossed all the T's and dotted all the i's. I would strongly recommend asking for Blake if you need any furniture for you home or apartment. Thanks again Blake. Great job. I have attached a photo of his business card which he sent to me in a thank you card! :-) read more

Red Knot Honolulu - Furniture Stores Near Me - Honolulu, Hawaii

I'll start with my gripe: I bought nearly $10k in household furniture for a small apartment which is not a lot. For the price I paid, the quality was lacking. My furniture has many chips in the stains & has broken now countless times. The Isanti bed I waited on for months didn't survive one month before breaking. I cannot blame this on the store, as it is definitely the manufacturer. As my grandfather would say, "They just don't make anything like they used to." During the week of Thanksgiving, two of our chairs had broke. On one, the back had snapped off entirely. With plans of hosting Thanksgiving in our new apartment, of course it had distressed us, however, Jeremy came to the rescue. It was obviously a very busy day & Jeremy quite literally sat aside his many tasks to take us on & made sure that we were provided with the utmost of superior care. I was highly satisfied with his service & beyond appreciative of him. Five stars for Jeremy. read more

Where to begin, we purchased a new dining table ours was old Japanese style from our old home and we needed something new and modern for our new home. I was going back and forth trying to decide what I wanted...smh we met Andrea for the first time and I honestly hate going into places where I am followed to try and sell me something. Andrea didn't do that she asked what we were looking for? It hold her my idea and she just started showing me pieces she would think that I would like. I don't like any of them, as we sitting while she looked what they had in stock. The dining table we were sitting at I asked her about it, and she was telling me about it. I fell in love with it and was super happy with my decision! Andrea treated us like we were friends for years! She kept in touch letting me know what was going on with my order and delivery. She went above and beyond for us and I will definitely recommend her she actually worked for Ashley Home on ward but things happened and she moved to red knot and Ashley on Beretania street across from the Main police station. Tell we sent you and she will take very good care of you like family!! read more

Red Knot Honolulu - Caitbrook Table and Caitbrook bar chairs - Furniture Stores Near Me - Honolulu, Hawaii

This is located across from the main police station, connected with HomeWorld, SlumberWorld, and CS Wo. There are lots of furnitures in this showroom, some reasonably priced. Give this place a visit if you like to see the different styles of furnitures. read more

My first time here actually and it won't be my last trip either. I didn't realize that Home World was a connection to Red Knot. Red Knot is basically like the sister who buys the same outfit she saw in the window of Neimam Marcus and gets it from H&M! Prices are reasonable and affordable without sacrificing style, quality, and functionality. It is fun, more contemporary in comparison to Home World. Service from the team was very attentive and helpful. They greeted us immediately and when we had a question they knew their product knowledge. We also appreciate that they aren't pushy sales people nor do they ignore you when you tell them that "We're just looking!" The location seems small, especially since Home World takes a big chunk , but there's a good selection to see. If you can't find what you have in mind, ask them, they're happy to assist. read more

I have been shopping for home furniture for months and had visited every Ashley/Homeworld on the island with little luck. The stores are so big and overwhelming and when I would ask for help someone would just point in a direction or act as if I was bothering them by shopping there. I finally went to the Ward location and met Andrea and she was beyond helpful. She knew exactly what I was looking for and found us a gorgeous bedroom set. When I went back a few weeks later, I learned she transferred to the Red Knot Bertainia location, so of course I went to that store instead and she once again helped us choose a beautiful sectional sofa for our living room. I wouldn't think of buying from any other salesperson. She is so knowledgeable, has excellent taste, and I love her no-pressure style. Thank you Andrea!!!!!!!! read more

Natalie was one of the easiest sales person that I have ever dealt with. She was tentative to what I was looking for and processed my request swiftly. Even honoring my refund she did so well...no but, if, or can't. I was disappointed with the miscommunication that customer support and the delivery department were not able to resolve. So I decided to withdraw my purchase due to the lack communication. We'll see when my refund process will take place and hope there will be no issue with them honoring it. So I'll update this in a few days. Too bad, it was a nice couch and Natalie is someone that I would highly recommended. But I will have to take my business else where. read more

Why is it so hard to find cool, contemporary, quality furniture in Honolulu? The pickins are slim. Only Pacific Home for the high end. No West Elm for the middle. No Ikea for the affordable end. Only over-priced, cheesy, China-made, bachelor pad pieces that will feel outdated in a year from Red Knot & Inspiration; over-sized, heavy pieces for tutu's Kahala House at CS Wo, and over-stuffed man-cave pieces at Home World. Dear Red Knot buyer, are you even following current designers on IG or watching HGTV? read more

I did not have a good feeling about this place. I walked around the store for over 30 minutes, and no one asked if I needed help. Very different from HomeWorld Furniture and C. S. Wo & Sons where at least there were a few salespeople who asked if I needed help even if a few other salespeople acted snobbish. While I was browsing, a very thin well-dressed woman in her 20s walked in, and was helped immediately by a salesman. I didn't realize I had to be a waif in her 20s to be assisted by the men who work at this store. There isn't that much of a selection there anyway. Way overpriced. Inspiration (which I also problems with in terms of customer service - that review will be coming up shortly!) has better deals if you go during a major sale. read more

I recently used Red Knot to buy furniture for a new condo on Oahu. My experience was overwhelmingly positive, particularly with the sales associate who helped me (Earl). I stopped in to Red Knot HNL with the intent on getting everything I needed for the new place, particularly large ticket items like a bed, mattress, etc. I ended up choosing everything I needed from their in-stock selection and was able to get delivery scheduled for just 1.5 weeks out. The delivery guys came exactly on time and were super courteous and polite. They set things up in record time. Turns out one of the tables I bought got damaged during transport; it was small so I brought it to the store in person that same day. They replaced it without questions. During the entire process I had also changed my mind a few times with purchased items and called or stopped in to change my order. Earl always made this go smoothly and even had paperwork ready in advance to speed up the process. I cannot understand some of the negative reviews posted here, except maybe they just got bad luck. I'm someone who demands and expects superior customer service as a "norm", which I felt that Red Knot certainly did for this experience. I would recommend them as a viable modern furniture option with good prices and great customer service. read more

Ask for Roger. He is incredibly polite, professional, and a delight to work with. I am very pleased and highly recommend.

Came in on Memorial Day sale trying to look for the perfect Bed frame & drawer set. KEITO was very helpful and catered to our needs. We were able to find a Corinth set and got a great deal on them. Couldn't be anymore happier! Will definitely come back here again for future purchases. read more

Red Knot Honolulu - Corinth Bed frame & night stands - Furniture Stores Near Me - Honolulu, Hawaii

I purchased a dresser and two night stands in September 2021. Andrea gave me a head's up that the shipment will arrive in December. She is awesome! She followed up with phone calls and gave me updates on delayed shipments. The furniture was delivered earlier than expected. Andrea has been amazing through the whole process and even expedited the exchange of one night stand which I was not pleased with. Awesome customer service at Red Knot! read more

After putting off upgrading our couch (futon, really) for so long, I notice Red Knot on Beretania. Don't be fooled by the exterior, Red Knot is full of modern, urban, fun, and affordable furniture and accessories. We picked a couch, a cute little two-seater for $499. Delivery is an additional $100, we opted to pick it up at the warehouse in Salt Lake. But what really seals the deal for me and the reason why I had to review right away is the the hand written note I received in the mail from our associate Stephanie. Not just a generic response, but really a note tailored around the small talk we had while being helped. Coming from a hospitality background, I really notice the small service touches and Red Knot gets it right. I look forward to buying my next piece. read more

One thing nice about Home World/Red Knot is when you walk in, you're greeted by a sales person who asks questions and tries to help you out. Some customers find it pushy but we had a very nice and knowledgeable salesperson, Susan. She listened to our requests and looked around the store to find the best options for our family. We were looking for a kids dresser with a modern look. Susan was able to find us a great dresser with a great price. It actually was on sale so that made it even better. Overall, our time and experience with Susan was really relaxing and not pushy at all. Very informative and lots of options for us to choose from. Our family usually goes to "Inspirations" for our home furniture but we were surprised with the updated furniture, options, and pricing at this location. We'll definitely be back to see Susan for future purchases. read more

LOVE this place!!!! SUCH a breath of fresh air for furniture and home accents shopping in hawaii!!! It's contemporary and fun while simultaneously being able to offer very good and reasonable prices! I got happy in my heart when I first walked in here. And the associates are awesome--Heather was fantastic, and Honey was really helpful too. Great experiences overall...and I will definitely be back for pillows and ottomans to match my new furniture! read more

Cheap prices but beware the quality of the products are very poor. I purchased a sofa and small end table. End table wobbles and is not balanced. Sofa feet aren't even so it leans to one side. Beware and be sure to check all of your items upon delivery and before the warranty expires. *update: home world customer service is responsive and working to resolve which is appreciated read more

I came in here wanting to see if I could purchase a few items that I saw on-line. Keito greeted me when I was looking at a TV console my husband had wanted. From wanting a TV console and an accent chest, I ended up buying a few more items (both necessary/unnecessary) for our new place. I even bought a decorative resin blow-up balloon dog that I probably don't need. Keito was a blast to work with, and he even knew my style from the beginning. Isaac was super helpful, too!!! I would definitely come back here again! read more

I bought the 5-piece Seymour sofa sectional and just had it delivered today. I had been looking for a modern, low back, reasonably priced sofa sectional for over a year. Looked at many sofas at several stores (online, mainland, and local). I had my eye on a sofa from a store in Chicago but the shipping costs kept escalating and they weren't very cooperative in letting me use a 3rd party shipper.. When Red Knot opened last year, I saw the Seymour. I didn't totally love the fabric. I liked the color but wanted a velvet or softer fabric. The Seymour only comes in one fabric choice. After a few months of waiting, I finally bought it last week. Red Knot had a 20% off sale during the President's Day weekend. Unfortunately, the Seymour wasn't on sale. But $2K for a 5 piece sectional is not too bad. Delivery is an additional $100. The salesperson, Honey, was very helpful. She answered my questions and let me browse without hovering. Delivery went smoothly except that the deliverers came a little early. I was given a 2 hour delivery window a few days prior but the deliverers came 15 minutes early. Overall, I am happy with the service and my purchase. read more

What made me really happy is that the customer service over the phone was timely, polite and knowledgeable. I was looking for a desk for my little sister (so a smaller desk with drawers) and I've been looking everywhere: which is why I really appreciated that they are able to send text photos of what's available. read more

I'm quite disappointed when I strolled into Red Knot the last two times. The first time I went a while back, there were a couple salespeople and I had really good customer service. However, I had been eyeing out a sleeper sofa and the last two times I've been back have been disappointing. There seems to be a lack on of salespeople around. One time, there was a lady that was taking a smoke break outside when I walked in, but she didn't acknowledge me or anything. Yesterday I decided to check out the Tent Sale and same situation. No one around for a good ten minutes. I saw a lady around and asked if she worked there. She said she did but wasn't a salesperson and called for a salesperson. When I got a hold of a salesperson, he was nice and helpful. However, the lack of people around was a bit of a turn off... read more

After coming from INspiration, Red Knot was like a breath of fresh air. The furniture was sleek, modern and minimalistic. Nothing was covered in white or red leather LOL. There might have been but I didn't see it. We were looking for bedroom furniture, accessories and possible bedroom furniture for our always growing 3 yr old. We bought some nice stuff and Saito - who worked with us was really helpful and not pushy. I would highly recommend coming to Ashley/Red Knot over INSpiration just because 1. you'll get service 2. they have nicer things 3. they have cookies when you come in. So helpful with a 3yr old who didn't really want to spend his day furniture shopping. Anyways, great products and we'll definitely come back. read more

Lucky we live Hawaii goes hand in hand with Red Knot furniture. If you're like many twenty-somethings who need to furnish cozy units in a high rise, Red Knot is the place to find furniture which will fit nicely without making the room feel small. The price point is reasonable when comparing to other furniture stores in town, although there is a marked difference in quality. This is a great place to get accents and accessories, bearing in mind that there are more comfortable options for sofas and beds on the market. read more

Purchased furniture in the beginning of April and they said the delivery date would be August. Fast forward to August and they said it's taking longer than usual check back in September. Gave it until October and he said it was in they just needed to get it out of the shipping container but I should expect it by the end of the month. Waited and waited and waited for an email or phone call but got neither. It's Nov 1st and I had to reach out to THEM. They told me it's going to take ANOTHER MONTH and hopefully I'll get it by the end of November. OR I can spend $140 and go through a third party delivery company. The lack of professionalism and the constant lack of communication is very upsetting. I understand that with covid things take longer, but don't tell me it's coming in August when it really didn't arrive until October. I could've watched a YouTube video or enrolled in a "build a table" master class and learned to build my own table faster than they could deliver the one I purchased. read more

Keito wins hands down for his excellent service! He was very personable and perceptive to our needs and style without being obtrusive while shopping. He managed to be right there every time we needed to ask a question and explained everything we needed to know. Keito kept us updated on the timeline for delivery and even informed us about a upcoming sale. We ended up buying more items at a great prices! Some items were back ordered but we'll worth the wait. Keep up the great service Keito! You are the best! read more

Nice selection of items. Very disappointed by the lack of available sales people to assist us :( We really wanted to purchase furniture today, waited for over 1 hour. Nobody approached us, or greeted us, or even checked to see if we had questions... Total bummer! read more

I went to Red Knot as soon as I heard there was a new concept store that was similar to IKEA! And my experience was wonderful. I believe my associates name was Anson. He didnt follow me around like normal sales stores normally do. He just knew exactly what I wanted and showed me everything that was similar. I wish I couldve bought something from him but everything I wanted was out of stock. I made him move around almost the whole store just so i could see what my living room could look like. On another note. The store was very different very modern. Some pieces I believe were very retro not as modern as the store should uphold. But overall as a store I would say very different, and something Hawaii desperately needed. I think we are all tired of getting big ol sofas it is time for a slim look. At least I know where my new one stop furniture store is! two thumbs up CSWO!!! read more

Ordered furniture a few weeks ago and told delivery mid-December. Mid-December came and did not get a call or update. I called only to find out it most likely wont be here til January. I stressed the importance of needing these items ASAP and now because they wasted my time I'll be furniture-less for another few months. read more

3 stars cuz Red Knot doesn't have alot of inventory in stock but I give 5 stars for Barbie who has been the most attentive and helpful furniture salesperson I have met. And I've gone to ALL the stores on the island. She has good taste, opinions and provides great service. read more

Bought a sofa from the sales rep Kato and was promised I would get a rebate after I bought the sofa but after a month of trying to call him, he would always be in some sort of "meeting". Don't see him read more

Apparently, everyone is too busy talking to each other, looking at their phone, and answering phone calls at the desk, to sell furniture to people standing in the store (literally cash in hand). When I finally flagged someone down, I was given an excuse about how she was just walking through and actually worked in another part of the store. I've been here three times, and it's the same every time. There are too many places to buy the same furniture for less (including better service at their other locations) to put up with this place. read more

Liars who just want your money. I purchased a sofa and coffee table from Red Knot. The salesman told me he did an inventory check prior to purchase and that both my items were in stock. I told him that was perfect and went ahead with the transaction. When the delivery people arrived at my new place, they did not bring my coffee table. I was confused so I called my salesman who didn't reply to me until the following day. He ended up telling me that my item was on back order and he didn't know when it would be available, but would call me when it was. He never followed up with me, I had to call again to follow up with a receptionist and schedule my delivery date over a month later. I was irritated and frustrated because I expected for my coffee table to come in when I first moved in, but it didn't. But, I let all of this slide, up until today when I made a claim for my sofa due to it have a strong dog urine odor. I purchased the stain warranty from my salesman after talking to him about the warranty and explaining to him the only reason why I would buy it would be because I have 2 puppies and I was concerned with the peeing/pooping issue. He told me that it would be covered, therefore I agreed to purchase the $230 warranty. I submitted a claim for my sofa and the company said that my complaint wouldn't be covered. I was beyond furious at this point. Everything that was promised wasn't correct or followed through, I will never shop here again. Avoid this place at all cost. read more

Ordered over five furniture in December and the salesperson assured us it would all be in Stock when we need them two months later. Called them a month later to set a delivery day and half of our items were out of stock... And on delivery day one item didn't arrive and I called the salesperson and he said it looked like someone else took it the one he has reserved. Makes no attempt to apologize sincerely and just dismisses it saying it's Hawaii and he can't do anything. read more

meh... it's like ikea but more expensive. why is furniture so expensive here? anyway, lot's of particle board, but really cute styles. I'd shop here, but you need to be choosey, there's a lot of cheap stuff with high prices and good stuff with good prices. right next to the home store with more mature and higher end furnishings also by cs woo and co. it's a good one stop shop, but I'd be careful on making sure you don't buy particle board furniture in hawaii, too much humidity... like I said... meh. read more