I went in for lunch and had to give my name and phone number. Just to have lunch???? I had a mask on, so I was following all of the rules in place. They lost my business; enough is enough. read more

We visited this restaurant yesterday. The waiter brought out the mussels we ordered as an appetizer and proceeded to spill all over my brother and I. While we were able to laugh this off the only compensation offered was to take the mussels off the bill. I was wearing a sweater and vest I had just purchased the day before and they are both stained. I feel like there should have been some sort of offer made about the ruined clothing. read more

After a time of tragedy my extended family and I decided to meet up at Red Lobster for a nice meal to help each other get through everything and just have a good time. That is the complete opposite of what happened. We called several hours ahead to place a reservation and this was their response: "We don't do reservations, but you can call 15 minutes before your visit." Yet when we got there other people had already made reservations and were getting seated before us even though we were there earlier than them. We waited over 2 hours to get seated even though we repeatedly told them how long we had been waiting. The staff was nice, but incredibly slow and lazy and clearly didn't care about their customers at all. And when we finally got to our table everything was covered in some kind of sticky goo, especially the menus. The food was mediocre which I'll give them credit for, but we still had a terrible experience. I highly don't recommend Red Lobster. Hopefully. You will have a better experience than us. Wish we could've gotten the same treatment as Adam G. did..... read more

Just finished having a drink and a few appetizers at RL.Really disappointing. We had the Petite Lobster roll and the seafood mushrooms. The lobster roll was a joke! First of all, it's not petite, it's TINY! For almost $9 , it's more than $1 a bite. Plus, it's got an awful fishy taste, no lobster taste whatsoever. An embarrassing sham on lobster rolls!! The stuffed mushrooms weren't too bad, but again, for $10, they were overpriced for the quantity and quality. Our server was prompt and friendly, which is the only positive aspect of our eating experience. All in all, we won't be going back here EVER! By the way, we ate here last year at their lobster fest and had really bad food then. So, two strikes, you're OUT! read more

Great place to go and eat. The red headed waitress is so nice, food is great, love their lobster Mac & cheese.

This location has no clue how to handle the curbside pick up during Covid. A woman assumed to be the manager came out the front door and told everyone to "shut the f*** up and social distance!" She then said that she would call the cops to escort people out that are not distancing. Have been waiting for two hours with no food. I would leave but IMO one is coming out to talk to about a refund. Staff members are outside smoking and someone went to talk to them and he got yelled at. Don't go here during Covid or any time ever again. read more

Love the food and wait staff was great as always! My sister and I both had the Dueling Lobster and it was delicious! They even were sweet enough to give me a free ice cream for my birthday. read more

What a dive. We went when they first opened, there was a dead lobster in the tank and we weren't seated because there were no servers, so we went to the restrooms and they were disgusting. We walked out. Horrific. read more

Called in an order at 4:30 and that's after waiting on the phone for 20 minutes then on hold another 10 minutes because someone hung up on me and my pickup time I actually called ahead cuz I knew it was a holiday my pick up time was 6:15 I actually ran late and called them and let them know I was running late I got there at about 6:22-23 somewhere in there when I got there they informed me that my food was not ready yet it would still be another 15-20 minutes the girl was kind of rude and unapologetic even though I called in two hours in advance and was still late their excuse Oliver orders are backed up I'd understand that if I didn't watch two orders get picked up before I got mine I was sick that is why I called them that order I had no interest in being in a restaurant and getting people around me sick The fact that I gave them 2 hours the girl was rude with me and just was like whoops that sucks for you got home turns out half my food was cold I live 5 minutes from the restaurant is kind of sad I would get if I called in 10 minutes before or even half an hour before and I do know it's Valentine's day so I get that but it's very obvious they forgot to put in my order or forgot to make it because I've worked in restaurants that's 90% time what happens or it means they prioritize door dash over people called in orders which I guess I get but it was still pretty sad that I didn't get my order up until 6:45 so from the time I ordered was supposed to be done almost a half an hour after I was supposed to pick up my order I had to wait I could have went to the restaurant if I wanted to wait. O called cuz they also messed up my order refunded only the one thing even tho all food was cold. Then asked me if I wanted to waste my gas n drive back where there's literally no parking o and this is how my biscuits looked. Spent over 100 dollars to have the manager off no solution other than returning 15 dollars or me having to waste more of my night and gas to get my order re made. This is not ok tbh. I feel absolutely robbed read more

Red Lobster - That's supposed to be four biscuits - Seafood Near Me - Saint Cloud, Minnesota

The food is so expensive especially the lobster I was looking forward to it but other than that I enjoyed it and I would recommend it if you can afford it. read more

The food was good the service could have used some help. We sat at the bar and obviously our server was in the weeds. The manager David comes in to help and surprise surprise he can't bartend. So he tells our server what we want but she is helping other tables. So instead of clearing off the bar and helping her he stands there with a finger in his ass. More people show up. Surprise he can't even pour wine. He can't pour waters. He can't make tickets. Instead he is talking to her about how she should be moving faster. As a bartender and sever I know that once you get stuck at a table you can't just leave. A manager should be able to jump in and help. Not David. People are asking for speciality cocktails and he can't even help clear tables. Our server was trying but the manager was no help for how busy it was. Train your managers to be able to do more than boss people around. read more

Come for the cheddar biscuits. Leave and go somewhere else for fresh seafood.

So my boyfriend and I decided to have a Sunday outing and thought it would be a great idea to go for the endless shrimp special... We entered the restaurant and asked the girls how long of a wait it would be for a party of 2. "About 20 minutes" they said, with us noticing maybe 10 people sitting in the lobby and noticeable amount of empty tables. So we decided we would sit at the bar and eat, but when we walked into the bar it was a complete disaster. The bar top was filthy with dirty plates and napkins and no clean seats to sit at. When we asked the bartender if we could dine here she said yes but didn't pursue to clean off an area of the bar for us. She asked what do you want to drink in a rude demeanor, my boyfriend and I honestly didn't even want to stay but we did. We then had to ask for menus, still all the meanwhile we were waiting for this bartender to clean of the bar top. How gross to be sitting next to someone else dirty mess while you're trying to enjoy a nice dinner. So we waited and watched her eat behind the bar and occasionally making a drink. So we ordered our food, still watching this bartender which I believed was named Alaina. We waited and then decided that maybe we would sit at a booth, there was no line or anyone waiting in the lobby so I went to the girls again and asked if we could possibly get the open booth in the bar and she was very polite and said yes. I said I believe it still needs to be wiped down and she told me she would get that arranged. So I waited and waited and then I had to approach her again and it took about 10 minutes to get someone to wipe down that table. So my boyfriend and I finally sat down, which was much more comfortable. At this point we were just appalled at the service and the environment of this place. So we are still waiting for our food at this point and notice that there also is several dirty tables still with dishes on and STILL the bar top not even touched Then all of a sudden I heard Alaina say wow the bar is a mess and did nothing about it but continued to eat behind the bar. This is probably the worst service we have ever had. The environment and attitude was just sad, we love seafood but we will not return to this red lobster in the future. Definitely needs better management read more

Red Lobster - Seafood Near Me - Saint Cloud, Minnesota

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Yalls shrimp fest was whack. I looked at dat menu like what is dis? Comeon Yall, I'm from the dirty, we do shrimp right. I came up in hurr thinkin dis sum forest Gump type shrimpin. Yall have your shrimp game on weak. Callin youself good seefood, bye felicia!!!! read more

Food quality is what you'd expect from a massive chain. My review is not about the mediocre food as we all know what to expect from places like these. My review is about the experience. A group of seven of us went yesterday, the Saturday before Mother's Day at 4:30pm. The restaurant was at about 1/3 capacity and we were told we'd be seated in about 5 minutes, well 25 minutes later we were seated. During this time there were no less than five servers waiting to do business with someone. Also during this time I also witnessed something that I find absolutely deplorable, the dressing down of an employee by management. As a manager it is your duty to make sure that your guests are treated well it it not to dress down the hostess for not having a perpetual smile on her face. Nothing bothers me more than a boss that takes it upon herself to humiliate someone in front of guests. As a customer I would much rather deal with employees that smile and are polite of their own volition as opposed to someone with a fake smile on their face. Given a choice I would not visit this place again. read more

My boy friend and I were in here Friday night. I have to say that the food was okay but management was terrible. When on earth did it become tolerable for a manager to berate their staff, better yet, berate them in front of cuatomers? The female managers behavior was deplorable. Tearing down your employees is not a way to make them better. This truly made this manager look like a complete ass. Have a little control of your self. Don't you have enough sense to know that you don't need to be a hateful human being to try and control your staff. Whoever decided to give this desaster a management position made a colossal mistake!! I will be writing to the company. If nothing else perhaps RL will find away to get better suited management. I think the worst part is that after telling a friend of mine what happened there, she mentioned that another friend of ours had a similar experience there. This sweet young hostesses was clearly upset by being treated like this. She's a beautiful girl who was clearly just trying to do her best job and doesn't deserve to put up with that abusive behavior. We are Disgusted - we will not go back! read more

i'm not a big fan there food is really plain and i think i could do better and that says a lot

Disappointed in the overall experience. I ordered a cosmopolitan, very disappointing. lobster was adequate but most disappointing was when the waiter short changed me and denied it. I had looked forward to this evening but while I will not let them ruin my evening the experience was very very disappointing. I would not recommend this location. read more

Red Lobster ceases to astound me with their lack of quality in all regards. I had the Shrimp Your Way with the shrimp scampi and coconut shrimp and a side of their wild rice dish. The entree itself was $16 but it was not worth it. Half a scoop of rice and overcooked shrimp that had a texture of rubber. The amount of food I got wasn't worth the price and the quality just added insult to injury. The service seemed hopeful at first but again the failed in that regard as well. As our dishes piled up the server didn't seem to notice (or care). She even stopped by to ask us how everything was but didn't seem to notice the huge amount of dishes cluttering the table. The only thing good was the cheesy biscuits which is why I gave them two stars. read more

Went to the Red Lobster this past Friday; packed, it was during their "Lobster fest" . I ordered the Canadian Walleye broiled with baked potato. Couldn't find the potato for all the butter they piled on and the fish fillet was so thin I could see the pattern of the China through it. Bad evening! Wine was OK. read more

Red Lobster has no shame. Dined for lunch today wanting to see for myself if the current hype about menu changes actually comes close to their claims.The only thing different is the look of the menu. The food is the same meager, over priced portions. The poor quality broiled shrimp I ordered was incredibly salty. Ditto for the nasty garlic cheese biscuits. The new menu entrees were not tempting due to the prices. I don't know about you, I would not spend $30 plus for anything on a chain restaurant menu. read more

Really enjoy eating here. Steak was cooked to perfection. Wait staff was great and willing to go the extra mile for a single raw oyster to try for the first time. Expect a wait if you show up around 5 o'clock. 45 minutes is normal when they are really busy. Food showed up quick once we were seated. read more

Tim the manager that was on the day I stopped in to dine, when I asked if I could connect to the wifi to sign over work documents I was lied to by Tim. Tim continued to be rude and ask what can I do for you in a condescending way. A few min later different management stopped by to apologize and explain that they do have wifi but do not have public wifi. Service from management was subpar and disrespectful. read more

This Red Lobster is better than any other I have ever been to. I have been coming here for years and years and will continue to do so. Today, my husband and I took four of our children out for lunch after a long day of shopping. The staff was friendly and attentive. The food was great and was warm when we got it. We will be back soon! We love going here for date night or family lunches! Luv this place!! read more

I don't know why all the negative reviews. Their service is the best in town. Period. I NEVER met an unfriendly waiter or waitress. They are prompt, courteous, and show genuine concern. The food is always fabulous, and you get a lot of it. Prices are very reasonable, as well. read more

My wife and I arrived at 8pm on a Tuesday evening. We were told it would be 10 to 15 minute wait for a table. I looked around and counted over 10 empty tables. There is no reason to make us wait. Terrible management. The food itself was tasty. I love the blackened rainbow trout. The waitress was attentive. Overall a average experience. If you have been to Red Lobster they are all the same experience. read more

Had not been to Red Lobster in quite awhile. Went there expecting them to have Oysters, they no longer order them. Disappointing but wasn't planning on it ruining the evening. We both ordered combo platter specials that had rock lobster, shrimp, salad, choice of side and sausage. Well it came with everything except the sausage. The only thing we were offered was another choice of a side, not extra shrimp or anything, nope a side. At this point we were already done eating so we said fine, lets just do Asparagus and we can call it a night and go home. Boy was that some sorry looking Asparagus, it looked decaying and burnt. Like it was old and mushy and they should have thrown it away and not served it at all. Microwaved frozen Asparagus would have been better than what they gave us. To top it off, waiters English was horrid, it took both of us together to figure out what he was saying the entire time. The only reason this place is still in business is because its the only place in town that serves lobster. Someone call Gordon Ramsay, this will be on the next show of Kitchen Nightmares.. PS The Lobster Bisque is one of the worst things on the menu, its like eating flour, the drinks have very little alcohol and they charge a fortune for them. (My wife being a lightweight and sensitive to alcohol couldn't even notice a hint of anything in her pina colada). read more

boy,oh boy,oh boy. my wife and I eat there 3 or 4 times a year, and I wish we could eat there a lot more. we had surf and turf. and it is by far the best steak and lobster I have ever had . service was fast and friendly.DANII was our waitress .what a pretty girl with a great personality. talked to us when we ask questions ,not just about the food ,but personal ,like, where she was from .great atmosphere and very clean.btw,we are in our middle 70,s and my wife is on oxygen 24-7 and they made us fell very at ease. love them people.can't wait to go there again. JIM and CINDY H. read more

Busy loud service was good lobster wasn't any good being from Maine I have a standard for lobster and this red lobster doesn't meet it I can deal with the crab though. Too expensive for the poor quality of lobster. read more

Seriously my bank had an issue, my card declined, and rather than allow me to use their internet to sort the issue out...they lied and said they did not have internet anywhere in the building. I could have resolved the issue in less than 5 minutes....instead they made me leave my friend as a hostage and go to a nearby Holiday Inn to use the internet to fix the issue. The Holiday Inn off Division Street near the Barnes and Noble looks nice though. Seriously I will not return to this location. My friend feels abused and violated. On top of all this...the crab I had was dry near the ends and inedible. The waitress forgot some of our food and needed reminding, and in the end, took about 15 minutes to get us 3 little sauce cups so we could leave. read more

I would give them three stars but I feel like I was served my dish in a boring manner. When receiving my food, I was expecting it to dance around and sing:Iraq lobster Peter griffin ft. Arabian lobster Album: butter sauce Thank you read more

We were seated immediately as there larger groups waiting, which was surprising as it's mothers day. Our server Dakota did a good job, although he seemed to be new, and maybe a few more training shifts and some help from management and he will be great. The real issue was that our order didn't make it to the table for an hour and a half. In that time the table behind us left, cleared, sat again and that group ate and paid and we still didn't have our food. In this time we never heard from a manager, until we asked for one to come by. Finally we get our food and our king crab legs were cold, our sides over cooked and soggy, and the lobster tail was tough and rubbery. Finally after telling the server that we weren't going to eat our food and we were not satisfied, the manager came over and said, "I'm not trying to make excuses, but we're busy and the kitchens backed up" well that's an excuse, of course you're busy on mother's day, but there were open tables around us and everyone else that came after got their food before us. The manager Hugo was not very polite and only asked if we wanted our food remade, after having waited an hour and a half we just asked for our food to be comped off. Overall a terrible experience after being excited to eat some great fresh seafood. As a restaurant manager myself there is much better ways to handle a complaint such as ours, and we might have been a little happier if Hugo had stopped by to let us know our food was taking a while and if had come out hot, I probably wouldn't be writing this review. read more

I love the food but their service is so terrible it isn't even worth the money. We attempted to call the restaurant and after letting it ring for a few minutes I decided that maybe I had the wrong phone number. I check on Google and sure enough it was the correct number but they inexplicably aren't picking up. I try to call again. I finally get an answer but then I am transferred three times to make a simple to-go order. Needless to say our romantic dinner will be coming from somewhere else this evening and in the future. read more

Review for Red Lobster, St. Cloud MN. I recently ate at Red Lobster for the second time on Good Friday. The first time I ate there was quite a few years ago, and I remember it being quite expensive, so I didn't really have a desire to eat there on a regular basis. I thought the menu choices were okay, but nothing really stuck out for me (I work at an Italian restaurant). I decided to try one of the deals you see on the commercials - basically, you pick three dishes from a limited menu for $16.99 I wasn't too impressed with the variety of choices, there was shrimp, salmon, a couple pasta choices, and more shrimp. So naturally, I went with the shrimp. Overall, the meal was okay, but it didn't knock my socks off or anything. The favorite part of the meal was the Bay biskets (awesome!). The service was okay, but our section was very noisy and distracting. My date and I had a hard time talking over the conversations of other tables; It was almost uncomfortable at times. At the end of the day, it was overpriced and the service was mediocre - and there was a lack of privacy where we were seated. I'm not sure that I would go back. I ate a Joes Crabshack this summer, and I would have to say that the food (and the menu) is much better than Red Lobster. Maybe I didn't make the best meal choice, but there should be no such thing at such a popular resturant! read more

The service was very slow. I decided to order rainbow trout after seeing how limited the menu was. Sadly, I could've caught my own in the time that it took to get my food to the table. The hosts also messed up on wait times. Gang. read more

This is definitely a hit or miss place to eat. Sometimes we have a great time and meal, others not. Last night we went for the Lobster Special. Our waitress took our order, we got our food...and right away she set the Bill on the table as she was saying "would you like desert?" REALLY???? Give us a chance to eat first!! The manager/hostess, came by and asked how our food was, we stated it was fine...but we had just started eating at that point. My Husband commented to me that you think the manager would have noticed that the Bill was sitting on the table already!! (they have the standup folder type, so it is noticeable).. Our waitress came back to get the bill with payment...and when she brought the receipt back she THEN asked if we'd like oour beverage refilled... REALLY, AT THIS POINT WE WERE ALREADY LEAVING!?!?!? This was one horrible waitress and if this had been our first trip to this place, we would not come back. We do eat here approx. twice a month...and this was one of the worst times all because of the service. read more