Very helpful and supportive. Great advice as we worked through possibilities on instrument repair.read more

Wow, this is service at it's best. So the first time I experienced Windsmith Music my daughter and…read moreI were shopping for a violin for her. We came to try a few of the violins they had. They were great about explaining the different choices they had and talking about some of the different sounds each violin might produce. My daughter tried the four that were in our price range and didn't really experience anything remarkable. So ultimately we ended up playing a German Violin that had the sound she was looking for. Something about being made from wood from the Carpathian Forests, seemed to make a difference :) But I wouldn't hesitate to buy a violin from them. And personally, I'd love to do that b/c their service is so great (more about that next). So recently, we had a problem with our silent (electric) violin. One of the strings was starting to come apart a bit so we decided to get new strings thinking that would fix the problem. We brought the violin back and found out the problem was still there. So we called, and they said to bring the violin back and they'd take a look. We dropped it off and then about a day later they figured out it had to do with a finger guide we had wrapped around the neck which was coming up just enough to cause a problem w/ a couple of the strings. What impressed me though was how kind and helpful they were throughout the whole process. Cassie was the one helping us and she was AMAZING! So basically, the problem was all on us. We are the ones who caused this issue (not them). Yet they took the time to research the problem to try and figure out what it was, then figured out the issue and got us taken care of. Then on top of that we weren't charged anything. At one point they even offered to drop our violin off in Corvallis (where we live) to save us a trip back into Philomath. PRO TIP: If you're traveling from Corvallis, I recommend calling first depending on what you might need. For example, the person you may want to speak with or work with may not be there when you stop by so it might be wise to call again just to be sure. But they truly go above and beyond, give great service, their pricing is very fair and reasonable. We're fortunately to have such a great music business here in the area and I'm excited for the next time we'll be stopping by!

I met Marty and saw the beautiful restoration work he does on saxaphones. Such a work of art. He…read morehas pictures of a totally disassembled sax that shows you how much work goes into it. Really amazing!

From the owner: At Brass Foghorn, all our saxophones have been professionally serviced. If it doesn’t play as new,…read morewe won’t sell it, it’s that simple.

Unreal selection of Dope Guitars, Amps and pedals I think their only open Wednesday through…read moreSaturday but I could be wrong? I highly recommend them, Go check it out! I bet Ya it'll be your new hang out

Great selection of guitars with a very friendly and knowledgeable owner more than happy to help.read more

I don't know enough about the technical aspects of guitars to give an overall rating, but they're…read morenice people, certainly seem to know hwat they're doing, and have, on the two occassions I've been in there, provided me with the basic services I needed...just minor neck adjustments and restringing. that said, the vending machine outside the store is PURE GENIUS!

Incredible customer service! Very friendly and family oriented. Actually wants you to get the best…read moreout of your musical journey.

My children, like many of children in the area, have joined the public school orchestra. They…read moredecided on their instruments (which completely matched their personalities) and so we were directed to Uptown Music for rental and other equipment. Emmaly was amazing and took incredible care of me and my boys! The store was very busy, considering it was the weekend after Orchestra Parent night, but she greeted us immediately and was incredibly helpful in finding us what we needed. She sized up my one son immediately, as he played the same instrument she did, but she was quick to realize that my other son wanted to play an instrument that might be in short supply, so she rushed to check on that one first. She happened to get the very last one that was in stock and immediately claimed it for us. She then spent a great deal of time going over the entire instrument, ensuring that we had the right bow, rosin, and that the case fit correctly and had everything in it. She then set us up on the other instrument, and made sure it fit properly. She clearly explained all the rental rules and requirements and how it worked. I will say this; Uptown Music appears committed to keeping people playing music over maximizing overall profit. It's a rent-to-own system, and when a child sizes up out of an instrument, you can bring it back in and have the credit go immediately to the new one. If my children stay with these instruments, I won't have to constantly go back and buy a bigger size while being stuck with lost payments on an old one. I really appreciate that! They also operate on a month-to-month rental agreement, so if it doesn't work out, I'm not stuck with a long term contract. Music books were ready available, and despite the fact that all the schools in the area were starting up orchestra, they put $30 music stands on sale for $20. I had to drop some money to get my kids set up for this, but it could have been A LOT more. Then, because of all the confusion, there was a small error in the initial payment on the rental agreement. Emmaly gave us a call and the store was super accommodating in giving us time to get back in and catch up on the payment. I visited Uptown Music years and years ago, over eleven I'd have to say, and took some piano lessons here to try and build on what I learned as a kid. Going back with my kids now was a great experience, and made me get excited about music all over again. I'm really hoping my kids enjoy playing their instruments. I'd love to keep them playin for years and years. One of my sons is interested in the saxophone, so we're looking at that for a potential future option. If you're in need of musical instruments, I strongly urge you to avoid large national chains and check out this place. I had a great experience and felt very well taken care of!

They went all out to trade me back and let me choose a more suitable instrument for me . I now have…read morea small parlor guitar and love it. Super nice people not pushy at all, lots of choices more than I have ever seen in one shop. Lessons- school rentals they do it all.

Great customer service, went in to look at a certain guitar, they let me try it, answered all the…read morequestions i had and even gave some advice, they didn't try to sell me a bunch of stuff I didn't need. Where very nice and honest. Was in n out within 10min and i left very happy with my purchase! Definitely will be coming back when I decide to upgrade!

Charlie Longstreth is a fine craftsman. He has decades of experience and will always give you a…read morevery honest opinion about what is worth fixing or not. He charges a bit more than other luthiers but with that in mind, you get what you pay for and Charlie's skills are worth every penny. He re-fretted, fixed and adjusted my almost unplayable 1917 Gibson mandolin. Now it plays like a dream.

Traveling from San Antonio for a few days and found this little music store and had the best…read moreexperience here. We came to find a guitar strap, and left with a guitar strap and a beautiful Taylor guitar. Chris more than helped us find more than we expected- Extraordinarily knowledgeable, kind and patient. Highly recommend. All the love and thank yous, Chris (and Art!)

Really cool shop. Really bitter owner. I was totally going to buy some things from them but the…read moreattitude made me walk out the door. I was real nice and only asked a couple questions. Every question was met the type of sarcasm trying to belittle me. If he feels like showing you respect, it could be worthwhile but the prices are leaning high. There isn't much else around so it's worthwhile, with respect. Without respect, definitely not worthwhile. You can order things online and shipped to your place for the same prices or less.

Excellent customer service. All the staff was kind, honest, and helpful. I have also attended…read moreseveral of the Tuesday night bike rides which are very fun. They can get you whatever you need for you bike.