Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

This is what I got for my 4th of July holiday. Supposed to have been serviced the 3rd but you see…read morethe result. All I got was lip service when I complained. DO NOT USE THEM!!!!

Two years ago we chose Pools by Bradley to make our pool dream come true...and they did that and…read moremore! As an avid and self-proclaimed obsessive researcher, I read all of the reviews, looked at all of the pictures and checked all of the BBB ratings! Pools By Bradley stood out and well above the rest! It was so important to find an honest company known for outstanding quality and customer service...which is what we found in Pools By Bradley! We wanted, and thankfully received, personal, personable, and attentive service before, during and most uniquely, after our project build! They have always made us feel like we are their most important client, even though I'm sure our build was not their biggest! (lol). They listened to all of our wants and wishes...the EXCEEDED them! We could not be happier with our gorgeous pool and recommend Pools By Bradley to everyone we meet because they have proved themselves to be the ABSOLUTE BEST!

I shopped the Major pool companies in the area for the best bang for my buck. Im in the public…read moreservice field so i don't make a lot of money. I received some money in an inheritance recently and decided a pool for my family and this once in a lifetime opportunity should be explored. I finally found POOLS BY BRADLEY!! My experience was amazing right from the beginning. no pressure sales, very laid back and informitave group of employess. I had the pleasure of meeting Mr. Bradley and His Wife Megan, Outstanding people. I wish all my major projects were this enjoyable. The minute I started talking to Bradley he began taking notes so that he would not forget anything and maximize my needs and wants in the design of my pool. Bradley, his wife and Staff are very good and hard working people, shout out to Tim and Mathew, this two guys were very friendly and professional. Mathew kept my water looking excellent during the process and Tim did anything and everything he could to give me that perfect experience i was looking for. If you are in need of a quality pool builder and in central florida area, look no further. Trust me and my family that you will not be disappointed. 2

Whatever you do, do not go with this pool service. We just completed our $100K pool in June and…read moredecided to hire this local company for maintenance, big mistake! Their service techs are very young and clearly inexperienced. They caused a yellow/gold stain that runs across the entire bottom of our pool by leaving chemicals sitting at the bottom. The stain appeared the very next day after their service. When my husband tried to brush it, some debris lifted, but the stain remained. When we contacted the company, they denied responsibility and told us to file a warranty claim with our pool builder instead. This company is 100% responsible for the damage to our pool. If you want to protect your investment, I strongly recommend choosing a different service provider.

The regular guy Kenny was great. But everyone else was horrible. They lied about doing service. To…read morethe point my salt pump is not working. Then they charged to send someone out to look at it, and he broke screws. Again not sure if they are internal or external as I was given 2 different stories the "tec" showed me external but office staff said internal. At any rate it is going to cost me $3500.00 to repair the pump

SO DISAPPOINTED! This is the first new season with our pool. We started taking samples up to them…read moreweekly, they said everything looks good, just add chlorine and how much. We followed their instructions, our pool kept looking yellow to me. I asked them about that, they said, add more chlorine. We followed their instructions, added so much chlorine that the pool ended up in chlorine lock where the chlorine doesn't do anything. We took a sample to another reliable company (digital analysis of our water) and we had to drain 2 feet from our pool to remove the Cyanuric Acid build up. I will drive the 2 extra miles to get a more in-depth analysis of our pool and what it needs. I also asked one of the staff members how to dispose of old chlorine. I found some old yellow jugs that needed to be emptied. She told me to leave the caps off and it would evaporate. That should have been a clue they don't know what they are doing. I did some research and it can be dropped off to a local Household Hazardous Waste (HHW) facility.

I went in there to get my pool vacuum fix and the manager Spencer went above and beyond to help me…read moreand get me the best price. I will definitely return to this location.

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

Aqua works just finished resurfacing my pool after many years of use and the pool looks fantastic…read more Thanks to the entire team that worked so hard making my pool look great again. They were professional and kept me informed on the day-to-day process. I highly recommend this company and will be referring them to others who need their professional services. Tom from Lake Mary

Good communication back and forth. Took a little longer than desired for them to come out and…read moreassess my pool problem. They made a plan to drain it and clean it and start Routine maintenance. So far they're doing a great job. My pool was drained and acid washed because the last service company let it turn green with algae along the edges and all through the fountain. It got out of control when I fired them because there was a gap in service for three weeks making various phone calls and waiting for Aquaworks to come out. They were not the first company I called. I had a no-show from one company and a late call back from another. It's hard to find good people. So far my fountain is getting a little green again. I spoke to my maintenance guy and he said it needs to be sprayed with bleach often. I had tried that in the past but had no idea they pool bleach and liquid bleach for laundry were different concentrations. He informed me that pool bleach was much stronger. He recommended a sprayer which I have since ordered. He also offered to fill it up with the pool bleach for me! I anticipate that this week. One of my qualms is their documentation. They sent me a receipt for draining the pool and upgrading my equipment etc but the receipt it not itemized at all. It just says here's the charge and that I paid. Kinda weird. The upgrade to the pool equipment has been a life saver. All this time I thought my pool vacuum sucked. It actually doesn't. It works great now that the pipes are the size they're supposed to be. Fantastic! Saved me from converting my pool vac to a jet powered one. They said the suction powered one is best for enclosed pools anyway. I appreciate they didn't try to up sell me on stuff I don't need. Seems like an honest company that is family owned. So far maintenance is going well.

Super fast response they performed a patch in a Pebble tech type finish for me and it is…read moreperfect. You can't see where the work was even done!

We had our pool resurfaced last year and it's been a nightmare. So many issues. We are still…read moredealing with a major leak which they deny any responsibility. Without going into details, (too many) I'm going to give a short version. We called the BBB only to learn that their only purpose is to help a client and business work together to resolve the problem. They did however refer us to the Attorney General and the Department of Business & Professional Regulation and the county's Building Inspector department. Some advised to get an attorney. So ask yourself, is this the experience you want to have?