Appointment was scheduled between 1130 and 1200 but Tony no showed. He didn't call or text until I…read moresaid that I was leaving after waiting for 45 minutes. He gave a BS excuse but he was at the office. Apparently he does not have a grasp of customer service or his own affairs.

No longer tailor for the little people only for those who have $$$$ no more promotions, no great…read moreprices, a total dissappointment. Sad to see the store go to the dark side of the moon...

Pavlina and her team (Mario and the team) did such an amazing job! They were all so pleasant to…read morework with as well, right from the start (quote) to completion. They exceeded expectations all the way (quality of work, pricing, time taken). Definitely recommend Pavlinastone for all future work. Thank you!!

From the owner: PavlinaStone Incorporated is a proudly woman-owned and operated stone fabrication and installation…read morecompany based in Houston, Texas. Founded in 2012 by Miss Pavlina Papadopoulos, a stone and tile industry veteran, our company has proudly completed major new hotel construction projects like The Moran at City Centre Houston, to $5m+ construction residential builds, and hundreds of individual remodel homes. With over 15 years of experience, we have developed an unsurpassed client-focused reputation for delivering high-end quality and value.

Max , the manager recommended some great tile for a black splash. Turned out beautiful. JC Castillo…read moretile did it and it turned out great. Herringbone design was beautiful. We did this instead of running the quartz up the backsplash. Turned out great..

Beautiful selection, but way too expensive for what I was looking for. I ended up finding similar…read moretile elsewhere for a much better price. -- Mary Winslo

This was our second time using The One Floors Store and Mr. Hank for our floors, and we were as…read morepleased this time as we were the first time 3 years ago. As always, he came through as promised and was able to move up the installation date of our flooring by a week on a moment's notice when time opened up for us! His team was very professional and detailed in their installation of our wood flooring and as before it turned out beautifully. I cannot say enough about how pleased we are about the completed floors and if we had more floors to be done they would be done without hesitation by Mr. Hank and his fantastic, attention-to-detail crew. They are all perfectionists and take pride in the work that they do.

Excellent quality, price, installation and good service. A++ business…read more I paid $4300 for 1,404 sq ft. of one of the best carpets he carries. I am very happy with my results. Hank was great to work with. Not a pushy salesperson and (most importantly) delivered! His install crew, led by Eduardo, are real pros and super clean. They worked 11a to 9p! I have white walls that stain just by breathing heavily on them. Eduardo's crew did all that work and left only one small smudge. He offered to touch up, but I declined. I expected worse. If you are in Spring, Magnolia, etc, I def. recommend giving Hank a call before you purchase. We were about to pay 20% more. The only minus is Hank never inspected the installation job. But that's fine by me. It's been 4 weeks and carpet still looks new.

I had the kitchen backsplash and under island tile installed... Great quality service. Price was…read morevery well in my budget... Very clean and professional service... Thank you

We found Luna Tile on Yelp. They responded quickly and came out to give us an estimate to remodel…read morethe guest bathroom. Price is reasonable as compared to other quotes. The remodel only took 3-4 days start to finish but due to material shortage it took 2 weeks in total but that's not their fault. We are very happy with the craftsmanship especially the tile in shower drain and the feature slat wall tile were lined up perfectly. Definitely recommend them and will reuse their service!

These folks installed our LVP in 2020. They did a good job…read more We needed two planks replaced that we had damsged. We had the planks. TWO visits to the store and multple phone calls and many texts with photos AND many promises to get back to us resulted in ABSOLUTELY NOTHING. they are poor communicators and lie about getting back to you.

We needed floor cleaner and advice on the upkeep of our floors. We walked into the Floors for…read moreLiving in Spring and received both from a friendly team of employees there.

My wood floor had a bunch of heel marks, so I got a few quotes and ended up going with Steve. His…read moreprice was the best and he did an awesome job. You can't even see the marks anymore.

Recently utilized Steve and his team at valutex to complete a flooring repair. Several floor…read moreboards had buckled in a difficult spot in a small half bath. Steve and his team came out and quickly repaired floor as if there was never an issue!

Needed help removing stuck water filters and then some plywood replacement. Bobby was great! On…read moretime, quality work and fair price! Will use them again.

I have no issues with the work performed. I do have an issue in that I have requested an invoice 3…read moretimes for work performed. I am told I thought I sent it or I will send it to you right away. Work was performed February 20 and 27th. Still no invoice.

New owner and the quality has gone downhill dramatically. They went from a company I recommend to…read moreone I'm sorry to have worked with. If you need floors polished, they're fine, but I would recommend using anyone else for showers. The owner said everything was fine. I sent him photos and he sent the same person back. They couldn't do anything about mildew, so I cleaned the grout on the floor before they sealed it. Looks like they put black marks on the white tile on the walls while scrubbing, and they didn't clean the grout. Worst part, is it seems like they're trying to do a good job, but not able to achieve it. We we used them 6 years ago we were thrilled with the results, but stay away if you want tile and grout work.

AVOID THIS COMPANY AT ALL COST!!!! I spent a thousand dollars $1000 to get all my bathrooms grouted…read moreand sealed. a couple months later the grout has completely failed. They gave an unreasonable excuse of house shifting??? This is a similar excuse seen in other reviews. They are scamming people and charging way too much for grout! I will be contacting my lawyer to see if I can recover my money from these scumbags!! BUYER BEWARE Update to Julie S. Comment: Julie S. Is lying, they didn't get back to me. I messaged them for over a week and they deliberately ignored me. They just want to collect your money and run. Very unprofessional in they way they handled the entire process. They made lame excuses for the bad grout job, didn't stand by their work, asked for more money, then ignored me when I asked questions and asked them to come back out to fix it. Here is the text message to prove it.

Excellent job refinishing our floors! They were fast and clean. Highly recommended. The finished…read moreproduct t looks amazing- practically like new. They suggested a matte finish which really helped modernize the look.

We hired ProWorks to install flooring throughout our entire downstairs and I can honestly say I…read morehave never been happier. This was my first time making any real improvements to my home, so I wanted the best. The entire ProWorks team was exactly that- the best! From day 1, they worked hard to help make our dreams come true. They worked quickly and did a fabulous job transforming my house into the home I have always wanted! Their work is TOP NOTCH. Their team is dedicated to excellence and will stop at nothing to make sure you get exactly what you are looking for... and then some. I wasn't totally sure where to begin, but Jen made the decision making process both fun and informative. She took all of the example photos that I sent her and helped me select options that lined up with my vision. The end result is stunning and worth every penny! I keep looking around and can't believe this is actually mine. It is absolutely beautiful and actually makes me excited to have people over. What a blessing! Thank you ProWorks for making my first house truly feel like home.