Cancel

    Open app

    Search

    Red Roof Inn

    3.0 (49 reviews)
    InexpensiveHotels
    Open 12:00 am - 11:59 pm

    Red Roof Inn Photos

    You might also consider

    Recommended Reviews - Red Roof Inn

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Messy bed upon arrival
    Brittany S.

    They were very accommodating to my husband and I. We needed a roll in shower (handicapped husband) with late check out. They are us 12pm. We arrived, checked in, went to get food up the road (recommended by staff), and came back. Upon opening room 131, the bed was unmade, trash on the counter, a the maids tip still sitting there. We immediately went to the front desk to report the issue. Anne, Kelly, and one other staff member; worked right away to change the sheets and clean the room. We had to wait outside with our dogs from 8:30pm - (we are still waiting as I write at 9:46) We appreciate the help of the night staff, but very frustrated with the cleaners. We will be calling corporate.

    Sits near I-90 but is remarkably quiet. Burger King fans will find their place 100 steps away.

    See all

    Photo of Ivy Y.
    418
    412
    2768

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    6 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cathy D.
    124
    16
    0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Digital Brand Manager

    Digital Brand Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of G M.
    0
    165
    128

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    16 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Greg S.
    5
    188
    32

    14 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Viktor G.
    12
    47
    13

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lisa L.
    174
    123
    201

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of D W.
    44
    1297
    680

    13 years ago

    Not a newer room but good price to get off the road just for the night- front end staff pleasant- had a sound sleep....

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kayla I.
    19
    18
    16

    11 years ago

    Rooms reek of cigarette smoke despite the "No Smoking" signs. Beds are typical hard motel beds. Not worth the price.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Red Roof Inn

    Review Highlights - Red Roof Inn

    After a 13hour road trip it was so nice to find an immaculate room, comfy bed with lots of soft and firm pillows, plenty towels, flat screen tv and a coffee maker.

    Mentioned in 2 reviews

    Read more highlights

    Verify this business for free

    People searched for Hotels 804 times last month within 15 miles of this business.

    Verify this business

    Hampton Inn & Suites Cleveland-Mentor - Guest room

    Hampton Inn & Suites Cleveland-Mentor

    (32 reviews)

    $$

    Came to Ohio for a work event, the staff provided a nice room that was quiet and clean. The lady at…read morethe front gave me a warm welcome. I stayed for a full week and every day was greeted warmly by staff. I will definitely be back when visiting corporate!Thank you

    We stayed at the Hampton Inn in Mentor, Ohio, from July 23-27, 2026, for a family trip…read more Unfortunately, our experience was extremely disappointing. When we arrived around 4:00 PM on July 23, the front desk could not locate our reservation for two rooms, and we had to search our emails before it could be found. We also learned the hotel no longer had a pool, despite one being advertised when we booked. We specifically chose this hotel because our nephew loves to swim. After checking in, my sister and I found our beds appeared to have been previously used. Instead of providing clean sheets, we were moved to another room but did not receive it until about 7:00 PM. Our parents also had to change rooms because the electric blinds would not close. The replacement room had poor airflow and a window completely fogged from condensation between the glass panes. Checkout on July 27 was even more frustrating. We were told we owed $50 despite only charging about $18 in bottled water. The front desk employee was courteous, but the manager, Amanda Deen, refused to speak with us and instead had the employee repeatedly relay messages. The balance then changed from $50 to $18, and we were told to pay an additional $13. After spending 30-45 minutes trying to resolve the issue, we paid simply to leave. The manager only came out after my sister stated that it was unacceptable for a manager to avoid speaking directly with guests during a billing dispute. As we were leaving, another guest reported her duvet was also dirty, reinforcing our concerns about the hotel's housekeeping standards. While the front desk employees were polite, the reservation confusion, misleading pool advertisement, housekeeping concerns, room maintenance problems, billing confusion, and lack of management support made this stay far below the standards we expect from a Hampton Inn.

    Hilton Garden Inn Cleveland East/Mayfield Village - Guest room

    Hilton Garden Inn Cleveland East/Mayfield Village

    (35 reviews)

    $$

    We reserved this hotel for Saturday, March 28 through Monday, March 30. Upon arrival, the room was…read morein unacceptable condition and did not resemble the photos advertised online. The bedding had large black stains and what appeared to be a blood stain. When I contacted the front desk to request clean linens, I was told they did not have access to housekeeping supplies. We were then moved to a different room. The second room was in even worse condition--outdated, visibly dirty, and still not representative of what was advertised. At that point, the hotel was fully booked, and we were unable to be relocated again. During the night, the fire alarms sounded and guests were evacuated. There was significant confusion, with multiple fire trucks and an ambulance on scene, and no staff available to provide direction for an extended period. We were later informed there had been a water main break, and water was actively pouring from the ceiling, flooding the hotel. The following morning, around 10:30 AM, we were finally able to speak with an assistant manager who confirmed the water had been shut off and that all guests would need to vacate the property. Although the hotel later agreed to issue a refund, they are charging 50% for the first night. Which was the night of the fire alarm/flood! Given the condition of the room upon arrival, the lack of basic accommodations, and the subsequent emergency evacuation and displacement, I do not believe any charge for that stay is justified. As a result, we were forced to secure last-minute accommodations elsewhere, incurring additional costs, including a higher room rate and parking fees. This situation significantly disrupted and ultimately ruined our weekend.

    First off, the staff were very friendly and responsive. The hotel is falling apart, however. There…read moreis no housekeeping (unless you ask). The key cards don't work properly and if you leave the room, there is a good chance that you won't be able to re-enter (we changed key cards at least eight times). Having access to your room at your convenience is a basic tenet of renting a hotel room. My bed was fairly comfortable. The A/C was good. We ate breakfast there (no complimentary breakfast). It was completely acceptable, but skimpy for the price. The waitress was nice. There is a small convenience area for sodas and alcoholic beverages and chips, but it was not restocked the entire four days we were there. If this were a Super 8 Motel, it would have been bothersome. Here at a Hilton property, it is egregious.

    Motel 6 Cleveland-Willoughby - Guest Room

    Motel 6 Cleveland-Willoughby

    (36 reviews)

    $

    If I could give them zero stars, I would. They've changed the name of this motel to Willow Lodge. I…read morebooked a room through Travelocity and we showed up at 11:30 pm. Payment due upon arrival. We arrived and the front desk guy says " you're reservation was canceled ". Why? "Bc your cc was declined". First of all, that's impossible. There would be no reason for any of my ccs to decline. Second, it's a pay upon arrival. What we figured out is they canceled our reservation bc the Morgan Wallen concert was happening and the hotel decided to cancel our reservation so they could open it up and charge concert goers more money for the room. I had read the reviews so I knew it wasn't going to be a Four Seasons but the property is in decline and not clean. If the lobby was in complete disarray I can only imagine what the rooms look like. Anyways, we definitely dodged a bullet. Found a way nicer place down the road.

    HORRIBLE ... NEVER AGAIN! RUN as far away from this hotel as possible. My family and I came to…read morecleavland for an event and we rented this Motel under the impression it was a motel 6 .. IT IS NOT its REAL NAME is WILLOW LODGE DO NOT BE FOOLED ITS NO MOTEL 6 , more like a D U M P , reeks of mold and mildew in all hall ways and inside the rooms, advertise a pool that DOESNT HAVE WATER , Very Very rude staff , wouldnt give us an extra blanket for the kids , it was the dirtiest MOTEL, I would STRONGLY SUGGEST paying the extra 10 to 20 to be safe and comfy ELSEWHERE

    Red Roof Inn - hotels - Updated September 2026

    Loading...
    Loading...
    Loading...